Cisco Collaboration / Voice Solution Architect / Engineer Resume

PROFESSIONAL EXPERIENCE

Cisco Collaboration / Voice Solution Architect / Engineer

Confidential

Responsibilities:

Work for multiple Cisco partners performing post - sales voice, collaboration and route/switch implementations, including a combination of travel, remote and on-site client work
Perform industry analysis/research and recommend a vendor solution for Confidential ’ Enterprise, including Voice, IM&P, Video, Contact Center, Unified Messaging, Conferencing and E911
Implement several 3rd party applications, including SPOK, Vistapoint, Variphy, Vocera, Fax Servers, Zetron pocket pagers, Unified FX and Nice Call Recording
Writing and testing UCCX Scripts
Design and implement Cisco Expressway C & E Mobile Remote Access (MRA)
Perform multi-step upgrades from CUCM, Unity, Unity Connection, CER, UCCX & Presence versions 5 - 8 to version 10.5 / 11.5 with VMWare on UCS B & C Series servers
Provide admin and user training for CallManager, Unity Connection, UCCX, CER, routers and switches
Design, configure, implement and create support documentation for CallManager including SIP, MGCP, H323, SRST, QSIG, NFAS, calling search spaces, partitions, routing/translation patterns, single number reach
Design and configure QoS for voice, applications, hand-off to WAN carrier MPLS cloud, including lab testing with bandwidth simulators - SmartBits / IP Traffic Test & Measure
Integrate CallManager with IBM LDAP, Microsoft Active Directory, Avaya Definity PBX & Avaya Intuity Voicemail
Manage multiple vendors and technicians for VOIP implementations
Present Collaboration designs to stakeholders, architects, engineers and executives
Implement Cisco Nexus 5000 / 2000 and stacked Cisco 3850/2960X’s switched architecture
Support Cisco 5508/2504 Wireless Controller and access points
Implement Palo Alto and Cisco ASA firewalls. Perform Firewall upgrades

Cisco Voice Architect / Consultant

Confidential

Responsibilities:

Architect and consultant in 200,000+ endpoint environment with 40+ CUCM/CUC 8.5 clusters - one of the largest Cisco Voice deployments in the world
One of the lead engineers responsible for Avaya to Cisco MegaCluster migration strategy for the 15,000+ phone / 100+ Voice PRI headquarter campus
Responsible for Enterprise designs of the following technologies: CDR repository, PLAR, intercom, overhead analog paging/door lock, one-to-many paging, including vendor evaluation and lab testing
Responsible for creation and lab testing of the following documents/designs: UC architectural design decision, low level design, network implementation / configuration and migration strategy.
Trusted resource by management for evaluating / interviewing new architects. Mentored and created training guide for more than 10 new UC architects
Participated in roadmap planning

Network Engineer / Consultant

Confidential

Responsibilities:

Design, configure, implement and support Cisco small / medium business network solutions including Call Manager, Unity, Call Manager Express, Unity Express, QoS, 3560 Catalyst switches, Aironet 1242 access points, 1310 & 1410 wireless bridges, WLSE Express, 7920 wireless phones, Cisco ASA 5520 Firewall - including context firewalls, CSC Anti-X Module & Client VPN
Perform indoor and outdoor wireless site surveys with Air Magnet
Create voice, data, wireless and security bid proposals / configuration templates
Work with account managers in Cisco pre-sales role, including customer meetings

Network Engineer / Firewall Administrator

Confidential

Responsibilities:

Design and configure OSPF, Spanning Tree, VLAN and access-lists for Cisco 6509 switches, Cisco PIX Firewalls & Confidential Proliant Switches - Confidential NOC Team
Implement standards and procedures for cabling, network change control and server migration

Network Architect / Engineer

Confidential

Responsibilities:

Design and implement new core network for data center including Cisco 6509, 3750, 3560, 2950 switches, Cisco 2600 routers, Catalyst / IOS configuration, Cisco Aironet 1200 Wireless
Perform performance tuning and network monitoring with Solarwinds, analyze network traffic and troubleshoot IP routing issues
Responsible for technology / product evaluation and vendor relations

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