SUMMARY

• An accomplished progressive Technologist and a seasoned Techno - Functional IT Leader with 16+ years of IT Experience in
• Business Analysis, Project & Program Management, Operations & Delivery Management, Business & IT Solutions Architecture, Agile delivery as Product Owner & Scrum Master.
• Client and Business Relationship Management, exploring and acquiring new Business opportunities
• Risk Management, Change and Release Management
• Team building, Grooming talents, Training and Development
• Contract Negotiation, Budgeting, Invoicing and Accounts Receivable
• 7+ years of Project and Program Management experience with fortune 500 Companies for Clients like Confidential and United Services Automobile Association (USAA).
• 5+ years of Product development and implementation experience as a Product Owner and Scrum Master in an Agile environment.
• 6+ Years of Business Analysis experience with major P&C Insurance clients.
• Experienced in managing multi-cultural, multi-vendor teams and delivering IT Products & Projects in a Global Delivery environment.
• Proven ability to work well with both Business and IT communities and users of all levels (including C Levels) in achieving organization objectives and delivering cost & quality benefits to customers.
• Hands on experience in establishing and implementing the processes for Requirements Management, Transition management, Production Support and Waterfall SDLC based Project development to support roll out activities.
• Experience working in Data Warehouse Information Management projects as Module Lead, Senior Business Analyst & Project/ Program Manager.
• Experience in managing medium-large projects with budgets ranging from $300K to $3M.

TECHNICAL SKILLS

Programming Languages: - C++, Java, COBOL

Databases: - Oracle, MS SQL Server, DB2, MS Access

OOAD Experience: -UML and Rational Software Architect

Tools: - MS Project 2010, MS Visio, Share Point, Requisite Pro, TOAD, Informatica, Business Objects, HP QC, Rational Team Concert (RTC), Team Foundation Server (TFS), Rallydev

SDLC: - Waterfall, Agile, SCRUM

Operating System: - Windows

PROFESSIONAL EXPERIENCE

Confidential

Product Owner |Senior Project Manager

Responsibilities:

• Enhanced IT-Business collaboration & planning and increased the number of Business critical Production implementations by 90% (Y-o-Y)
• Streamlined the communication by working closely with LQ Marketing VPs, Directors, C-Level IT executives and Delivery team for successful implementations of all Business critical needs.
• Planned & managed LQ.com website redesign efforts, whereby increasing the user traffic to 6-7M/day with a consistent conversion ratio of 15%/day resulting >$1M revenue/day.
• Accountable for enhancing & implementing LQ Marketing initiatives and led the Applications Development & Maintenance LQ.com & Mobile .
• Elicit Business requirements, system requirements, to create and own User Stories & prioritize Product Backlog in RallyDev.
• Plan, Execute, Monitor and Control the delivery by adhering to phased tollgates to meet the Business needs within given timelines and budget.
• Post production support and manage the maintenance activities.

Confidential

Lead Solutions Architect

Responsibilities:

• Conducted Requirements Workshops sessions with Delaware Court Customers and Law Firms to Elicit Product Requirements and User stories in less than 5 weeks.
• Defined and Prioritized Product Scope, Solution approaches and UI Designs.
• Supported Testing Team and spear headed End-End Delivery for a successful implementation of the Product within 7 months.
• Defined Processes and Templates for Business Analysis and Project Management for the organization to bring 100% consistency across all other projects in the organization.

Confidential

Associate Consultant

Responsibilities:

• As a Lead Business Analyst and Scrum Master, managed a 20 members team of Business Analysts and Programmers for Application Development and Maintenance of Enterprise Money Movement projects USAA Funds Transfer & Bill Pay .
• As a Scrum master & Agile PM, facilitated Iteration planning, user story writing, estimation and accountable for end-end delivery.
• Coached Scrum Team on Scrum process and resolved project impediments.
• Conducted daily standup meetings, deliverable demos, and retrospective meetings.
• Explored & proposed improvement opportunities in Business processes.
• Involved in analyzing and drafting system requirements (use cases) and activity diagrams.
• Proposed enhancements and fixes to existing System & Business processes.
• Analyzed and drafted business process flows (AS-IS & TO-BE) using Visio.
• Explored & proposed improvement opportunities in Business processes.
• Defined use case models using IBM Rational Software Architect.
• Followed reusable strategies in deriving and maintaining the business artifacts.
• Involved in analyzing and drafting system requirements (use cases) and activity diagrams.
• Created UI Specifications or data capture rules.
• Provided strategic and tactical direction.

Confidential

Program Manager, Business Relationship Manager

Responsibilities:

• Handling the day to day operations of 20+ member team in a global delivery model.
• Managed Resource Planning, Allocations and effective utilization, setting goals, planned trainings
• As a Senior project manager and Delivery manager, Implemented Business Intelligence Data Integration (BIDI) Fixed Price (FP) program to create an enterprise Data Warehouse by enhancing AHA’s Analytical capabilities and efficient data handling through Master Data Management.
• Interfaced with CIO & Directors for program support and served as single point of contact for all the delivery & support of the program.
• Accountable for Preparing SOW, facilitate procurement & legal teams for contract executions.

Confidential

Program Manager, Senior Business Analyst

Responsibilities:

• As a Program Manager managed Application Development, Maintenance and Production Support of Business critical Personal Lines Data warehouse Information Management applications and services with a team size of 40 members in a Global delivery environment.
• As Sr. Business Analyst and Project manager, managed Big Data proof of value project
• Managed workload & Capacity planning, monitored project milestones and critical dates to identify potential jeopardy of the project's schedule and identify / mitigate risks.
• Interfaced with business community in gathering functional requirements, documented BRDs, MRDs, mapping documents, and process flows for Data Warehouse Information Management Projects.
• Proposed enhancements and fixes to existing System & Business processes.
• End to End delivery right from Inception to Production support and handover
• Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Build, develop and grow business relationships vital to the success of the project.
• Proposed enhancements and fixes to existing System & Business processes.