Objective

Goal-focused professional offering 15 years of experience in the computer industry and motivated enthusiastically by new challenges and tasks to achieve success in all projects in a team environment. Seeking an organization that desires competent personnel to meet and exceed its goals.

Skills Achievements

• Awarded Best Small Installation Unit Fort Monroe Network Enterprise Center 2010
• Experienced in installing, configuring, and maintenance of desktops and laptops running on Microsoft
• Windows Operating Systems MS-DOS, Windows NT, 95, 98, XP, Vista, 7, 8, Mac OS X, UNIX, and Linux
• Experience with SharePoint Designer 2007
• Experienced troubleshooting of laptops, Personal Digital Assistants PDA , servers, and printers
• Java, .NET, JavaScript, Hypertext Markup Language HTML , Cascading Style Sheets CSS
• Proven ability to diagnose, troubleshoot, and resolve technical issues
• Experienced in virus/spyware removal and prevention with McAfee Symantec Endpoint
• Work with Blackberry Enterprise Server BES , and handhelds
• Information Assurance Vulnerability Alert IAVA announcing computer application software or operating system vulnerabilities with eEye Retina and STAT scanner
• Familiar with DoD Information Assurance Certification and Accreditation Process DIACAP , Defense Information Systems Agency DISA
• DISA Secure Configuration Compliance Validation Initiative SCCVI tools
• Adobe Creative Suite Creative Suite 6.0
• Experienced Unix operator
• Experienced Microsoft Windows 2003/2008 R2 Server courses at ECPI institute of technology
• Exhibits excellence in all aspects of the Microsoft Office Suite
• Knowledgeable with Army Regulations AR25-2 and Department of Defense 8570 IA workforce Development
• Familiar with Assurance Compliance Assessment Solution ACAS
• Cross trained several members of the team on the Security Content Automation Protocol SCAP
• Compliance Checker SCC tool

Professional Experience

Confidential

System Administrator HBSS Administrator

• Perform network management responsibilities to include on-sight monitoring of systems workloads, system hardware component installation, configuration and operation.
• Asset Compliance Configuration Module ACCM Rogue System Detecion RSD , VirusScan Enterprise VSE , McAfee ePolicy Orchestrator ePO server, Host Intrusion Prevention System HIPS
• Perform network management responsibilities to include on-sight monitoring of systems workloads, system hardware component installation, configuration and operation.
• Working with Server 2012 R2
• Working with Windows 8.1
• Microsoft Hyper-V helping with users access
• Intel Virtualization Technology

Confidential

Lead System Administrator/Programmer

• Worked with and installed VMware vSphere and Clients on a virtualized system for over 5,000 users
• Created widgets and applications for deployment
• Familiar with Unix, Linux and CentOS
• Joint Command and Control Common User Interface JC2CUI Capability

Confidential

Lead System Administrator III

• Configuration of EMC servers, Logical Unit Numbers and data replication.
• Perform monitoring and detection and countered against known cyber-treats to the Department of Defense DoD Enterprise
• Track, route problem requests, and document resolutions using TrackIT
• Exhilarated excellence in Team Motivation
• Blackberry Enterprise Administrator for Ft. Eustis.
• Worked with and installed VMware vSphere and Clients on a virtualized system
• Coordinated SCCM advertisements of weekly IAVMS for patch deployment to 400 end users in various collection groups using System Center Configuration Manager 2012 SCCM R3
• Experienced with Online Course Management Moodle on the ECPI network
• Perform encryption on local Hard Drives and folders using Encrypting File System EFS , and Bitlocker
• Installed and troubleshot Cisco Virtual Private Network VPN , switches and servers
• Works with Active Directory issues such as: adding and removing new computers and printers to multiple domains on Non-Secure Internet Protocol Router NIPR
• Experience in analyzing, designing, configuration and troubleshooting systems
• Specialized experience in planning, implementing, maintaining and supporting information systems with the Windows operating system to include Active Directory along with all other versions of mail Exchange
• Backup of .PST's Personal STore and OST's Offline STore mail folders with PFBackup for Microsoft Office.
• Perform network management responsibilities to include on-sight monitoring of systems workloads, system hardware component installation, configuration and operation.
• Asset Compliance Configuration Module ACCM Rogue System Detecion RSD , VirusScan Enterprise VSE , McAfee ePolicy Orchestrator ePO server, Host Intrusion Prevention System HIPS
• Functional / operational knowledge of McAfee ePO, HIPS, VSE and ACCM

Confidential

Computer Equipment Specialist/System Administrator III

• Perform monitoring and detection and countered against known cyber-treats to the Department of Defense DoD Enterprise
• Track, route problem requests, and document resolutions using Enterprise Remedy
• Exhilarated excellence in Team Motivation
• Worked with and installed VMware vSphere on a virtualized system
• Setup advertisements for System Center Configuration Manager 2007 SCCM and System Management Servers SMS for laptops and desktop systems
• Experienced with Online Course Management Moodle on the ECPI network
• Work with User State Migration Tool USMT to transfer system profiles
• Perform encryption on local Hard Drives and folders using Encrypting File System EFS , and Bitlocker
• Track, route problem requests, and document resolutions using C-support, I-support and Enterprise Remedy
• Installed and troubleshot Cisco Virtual Private Network VPN , switches and servers
• Works with Active Directory issues such as: adding and removing new computers and printers to multiple domains on Non-Secure Internet Protocol Router NIPR
• Experience in analyzing, designing, configuration and troubleshooting systems
• Specialized experience in planning, implementing, maintaining and supporting information systems with the Windows operating system to include Active Directory along with all other versions of mail Exchange
• Backup of .PST's Personal STore and OST's Offline STore mail folders with PFBackup for Microsoft Office.
• Perform network management responsibilities to include on-sight monitoring of systems workloads, system hardware component installation, configuration and operation.
• Knowledge of employer's microcomputer equipment, software and related communication devices as well as a thorough understanding of the interrelationship between networking devices
• Set up Video Teleconference VTC , Polycom, and Tandberg for multipoint communications

Confidential

Technician/System Administrator II

• Provide quick and responsive assistance to end users through the creation of a tracking matrix reduced customer wait time by 15
• Perform monitoring and detection and countered against known cyber-treats to the Department of Defense DoD Enterprise
• Assisted 350-400 users in quick resolution in minimizing malfunctions and repairs
• Works with Active Directory issues such as: adding and removing new computers and printers to multiple domains on Non-Secure Internet Protocol Router NIPR and Secure Internet Protocol Router SIPR
• Set up and attached Host Based Security Systems to desktops and laptops in the Department of Defense, to analyze traffic using an Intrusion Prevention System IPS , and Host Firewall
• Setup advertisements for System Center Configuration Manager 2007 SCCM and System Management Servers SMS for laptops and desktop systems
• Installed and troubleshot Cisco Virtual Private Networks VPNs , switches and servers and set up of Blackberry encryption and un-encrypting with pairing Bluetooth Sleds and tethering
• Work with User State Migration Tool USMT to transfer system profiles
• Perform encryption on local Hard Drives and folders using Encrypting File System EFS , PointSec, and Bitlocker
• Track, route problem requests, and document resolutions using C-support
• Familiar with Video Teleconference VTC , Polycom, and Tandberg for multipoint communications

Confidential

Technician/System Administrator

• Prepare and present daily status reports, installed software packages and upgrades changes on various hardware platforms
• Enhanced connectivity and services of enterprise on critical servers

Confidential

Technician/ System Administrator

Performed PC repairs on peripheral equipment, and installation of PC components and software

Confidential

Lead Firefighter, Instructor, Dispatcher, Driver

Performed computer technician expertise

Graduated 2 in class and maintained a 3.9/4.0 GPA form Louis F. Garland

Confidential

Computer Specialist

• Provided customer service report and performed computer restoration, virus removal , virus
• prevention and technical services recommendations

Confidential

Lead Computer Technician / System Administrator

• Managed and repaired computer databases
• Modified existing programs with enhancements and implemented fixes