SUMMARY

• Experience on multiple versions of VMware vSphere and Virtual Center Server.
• Designing projects to meet business needs and to optimize resource utilization.
• Server refreshment and migration projects on Dell, HP, IBM and UCS servers.
• Having experience of Lead and mentoring roles more than 7 years.
• Achieved implementation and managing of projects with limited resources.
• Implemented VMware High Availability (HA) and DRS clustering.
• Hands on experience in VMware ESXi troubleshooting with RCLI, VM migrations, Clones and Templates.
• Have knowledge of Microsoft Windows including Active Directory and Linux operating systems as GOS.
• Implemented storage migrations and migration of Virtual Machines (VMs) between the clusters
• Experience in health checks and troubleshooting of performance issues.
• Capacity planning of storage resources.
• Collaborating with VMware Technical support team for resolution of issues.
• Hands on experience in configuring and managing experience of VMware vCloud Director
• Configured and managed VMware vCenter Operations manager
• Deployed VMware vSAN clusters on Cisco UCS servers.
• Knowledge in VMware SRM(Disaster Recovery), NSX and vRealize Automation Center (vRA)
• Experience in configuring and managing of Openstack Cloud, BMC Cloud and Cloud Computing (IaaS)
• Knowledge in Microsoft Hyper - V, Citrix Xen Server, RedHat KVM, Microsoft Azure and Amazon AWS

TECHNICAL SKILLS

Server Virtualization & Cloud: VMware vSphere 3.x/4.x/5.x/6.x, Redhat KVM, Citrix Xen Server and Microsoft Hyper-V. VMware vCloud Director 5.5, BMC Cloud, Openstack Cloud, VMware vRA, Microsoft Azure, Amazon AWS.

Operating System: Redhat Linux 4x/5x/6x, Microsoft Windows NT/ 2000/2003/2008/2012.

Server Hardware: HP ProLiant, Dell Rack and Blades, IBM x86 Servers, Cisco UCS Servers, Fibre Channel and iSCSI HBAs, Dell iDRAC, HP iLO, IBM RSA, Cisco UCS IMC.

Storage: EMC Clariion CX 320/340, IBM FastT, VNX5300/5500, VMware vSAN

Network: Cisco catalyst and Nexus switches, Cisco FEX, Cisco FI, VMware NSX

Devops tools: Git, Chef,Puppet, Perforce, Bugzilla

Monitoring Tools: Nagios, VMware vCenter Operations Manager, Oracle Enterprise Manager(OEM)

PROFESSIONAL EXPERIENCE

Confidential

Sr. Software Engineer

Responsibilities:

• Setup and Upgrades of vSphere 5.x/6.x on UCS Servers
• Configured UCS IMC for C series servers using CLI for server management
• Updated firmware of UCS IMC, VIC and RAID controllers
• Excellent working knowledge and experience on UCS server assembly, configuration, and operation, including Disk controllers, RAID arrays, SSD, RAM expansion, Fiber and Network cards
• Architected the hardware solution for the cluster build
• Configured Nexus switches and assigned the LUNs to the servers through VIC adapters
• Deployed Cisco UCS hardware and software, including Fabric Interconnects and Cisco Nexus
• Installed and configured ESXi hosts and joined them to clusters
• Applied best practices for performance tuning of servers
• Configured Citrix Xen Server 5.5 on USC servers and created clusters and VMs.
• Support operational activities such as level 3 system support and root cause analysis.
• Upgraded system software and hardware components to meet customer needs
• Worked with Operations Staff to improve monitoring and alerting activities
• Configured vSAN in Rack series servers and validated performance
• Supported the Certification and Accreditation process for UCS Servers
• Diagnosed and resolved complex system problems
• Created VMware High Availability and VMware DRS Clusters with VMware vSAN configured servers
• Troubleshooting VMware related infrastructure issues
• Maintained system configuration documentation
• Prepared design documents of vSAN cluster creation, implementation and sanity testing

Confidential

Principal Systems Engineer

Responsibilities:

• Setup of ESXi 5.x on HP and IBM hardware. vSphere upgrades and storage migrations for Infrastructure changes.
• Redesigned existing infrastructure for optimal performance.
• Devised Problem management solution and developed Knowledge base based on RCA’s.
• Worked with Delivery Leads and Account Technical Leads for smoother delivery operations and filled technical and non-technical gaps in system.
• Worked as per the ITIL v3 defined process.
• Aligned customer requirements as per ITIL process.
• Proactively identified scope of improvement in customer defined Process and infrastructure.
• Actively participated in Service Improvement Plans.
• Planned and implemented Changes as per customer process and requirements.
• Collaborated with Delivery Teams (L1, L2) regularly to discuss team concerns and knowledge sharing.
• Created High Availability and DRS Clusters, Virtual Switches, VLANs and Port Groups.
• Executed P2V tools and virtual to virtual migrations.
• Resolution of the customer issues in the Cloud infrastructure and trouble shooting of VMware related infrastructure issues or BMC cloud infrastructure issues.
• Managed SAP Demo Cloud, C3 Cloud, VMware vCloud Director and OpenStack Cloud.
• Implemented Datacenter resource access to Customers using Windows 2008 R2 active directory services and Group policies.
• Troubleshooting of VM performance issues and VM migrations.
• Published KB articles related to cloud infrastructure for customers.
• Prepared design documents for new cluster creation, implementation and performing sanity testing
• Worked on VMware Site Recovery Manager.
• Optimized cluster resources by using vCenter Operations Manager reports.
• Strong knowledge in Cloud Computing and IaaS.

Confidential

Member of Technical Staff

Responsibilities:

• Hands on experience of ESX 3.x, ESX/ESXi 4.x & ESXi 5.x and vCenter server products.
• Installation and management of ESX servers through Virtual Center server.
• Verifications of the ESX server compatibility as per HCL provided by product release management.
• Created test beds with FC and iSCSI LUNs from multiple storage arrays.
• Configured zoning and assigned LUNs from EMC Clariion storage arrays for test requirements.
• Setup and configured Boot from SAN and iSCSI with different HBAs.
• Good knowledge in using Local storage controllers like Dell PERC, HP Smart Array and Adaptec. Created RAID as per VMware ESXi compatibility.
• Verified HBAs and Local Controllers with latest firmware.
• Created Datastores on different LUNs like Fiber channel and iSCSI, and performed vMotion and storage vMotion.
• Configured standard virtual switches and distributed virtual switches.
• Upgraded and managed the VMware vSphere server’s VMFS datastores on different types of hardware combinations and ESXi versions.
• Performed upgrade and verification of the vMotion compatibility among different versions of vSphere.
• Installation and validation of Guest Operating System (GOS).
• Upgraded of VMware Tools and Virtual Hardware.
• Host upgrades compatibility verification using VUM and patch management.
• Worked closely with Development team in early product phases to facilitate product specifications review and feedback.
• Estimation of time for project completion.
• Assisted the Team by providing support as needed to determine system problems.
• Debugged issues and submitted detailed root cause analysis.
• Bug filing, tracking, verification and bug status reporting via Bugzilla tool.
• Escalated issues to management as appropriate.
• Strong knowledge of release procedures and software defect tracking.
• Participated in release staging and live testing, and communicated with release management and product management team.
• Experience in preparing, tracking, and leading the execution of QA release plans.
• Mentoring and training of Team members.
• Good People Management experience gained from leading team of more than 10 members for around 3 years across regions.
• Managed Servers and Storage, and provided recommendations for hardware purchases based on ESX Server support.
• Negotiated with hardware Vendors and purchased hardware to the team.
• Managed team’s QA infrastructure accomplishes project execution.

Confidential

System Administrator

Responsibilities:

• Installation, Configuration and Administration of Red Hat Linux.
• Technical support, Network troubleshooting and problem solving.
• Managed and monitored File systems, Disk activity, Server load and planned for upgrading of Software, Hardware and Network.
• Maintenance of Patches and software Packages.
• Configuration and administration of NFS, SAMBA, Squid proxy server, Apache Web Server, and DNS.
• Installed and Configured Windows NT/2000 Server.
• Troubleshooting and optimization of the Windows NT/2000 platform.
• Implemented DNS to support Active Directory Services.
• Fortnightly interaction with customer infrastructure team for the improvements and gap analysis to maintain with customer expectations.
• Contributed towards setting up of Quality standards, goals and documented them.
• Identification of network requirements in terms of hardware, software and service providers.
• Network monitoring using Solarwinds, Iptraf and MRTG.