SUMMARY

• Over 6+ years of well - blended experience in advanced internetworking technologies, Customer Support and Linux Server.
• Comprehensive understanding of networking concepts LAN, WAN, IT communication, WAN protocols.
• Experience in Physical cabling, IP addressing, configuring and supporting TCP/IP.
• Experience in Configuring, troubleshooting and maintaining the Linux Servers.
• Extensive knowledge with VLAN’s, Trunking, SNMP, Ether Channels, ACL’s, Traffic Policing, EIGRP, OSPF, BGP, NAT, VPN’s, DHCP.
• IP network, implementing, integrating and troubleshooting various local and wide area network infrastructures.
• Knowledge of various technical topics through constant research and Worked on network topologies and configurations, TCP/IP, UDP, Frame Relay, Token Ring, ATM, bridges, routers, hubs and switches.
• Well experienced in configuring, troubleshooting ICMP, SNMP, DNS.
• Excellent communication skills, enthusiastic, motivated and a team player.
• A highly organized individual, who adopts a systematic approach to problem solving, effectively analyzes results and implements solutions.
• Strong problem-analysis talent, driven by global view / attention-to-detail approach.
• Hardworking, high energy, and dedicated team player who analyzes and solves complex problems, meets deadlines and is eager to learn and share knowledge with peers.

TECHNICAL SKILLS

Cisco Platforms: Cisco routers (7600,7200, 3900, 3600, 2800, 2600, 2500, 1800 series) & Cisco Catalyst switches (6500, 4900, 3750, 3500, 4500, 2900 series)

Networking Concepts: Access-lists, Routing, Switching, Subnetting, Designing, VLAN, VPN, MPLS, VoIP, Bluetooth, Wi-Fi

Firewall: PIX Firewall (506/515/525/535 )

LAN technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, & 10 Gigabit Ethernet, Port- channel, VLANS, 802.1Q

WAN technologies: Frame Relay, ISDN, ATM, MPLS, leased lines & exposure to PPP

Networking Protocols: RIP, OSPF, EIGRP, BGP, STP, RSTP, VLANs, VTP, PAGP, LACP, MPLS, HSRP, VRRP, GLBP, TACACS+, Radius, AAA

Applications: MS Office, MS Outlook, Exchange client, outlook express.

Languages: PhP, C, C++, SQL, HTML/DHTML

Operating System: Windows 8/7/XP, MAC OS X, Windows Server 2008/2003,Linux, Unix

Storage: Netapp.

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Desktop Support and Network Engineer

Responsibilities:

• Involved in complete LAN, WAN development (including IP address planning, designing, installation, configuration, testing, maintenance etc.).
• Provided technical support to LAN & WAN systems
• Troubleshoot network connections both physically and from command line.
• Implementation traffic filters on Cisco routes using Standard, extended Access list.
• Proficient in the creation, configuring, and troubleshooting of VLAN´s and switch trunks on Cisco.
• Provided Clients server support.
• Setup and managed Linux Servers including DNS, DHCP, SNMP, IMAP.
• Monitored the networking servers through Nagios.
• Configured, installed, and provided troubleshooting of servers, workstations, laptops and peripherals.
• Managed and maintained Cisco Catalyst series switches and network infrastructure.
• Maintained/managed Cisco wireless environment and authentication between Active Directory and wireless devices.
• Migrated physical servers to setup and maintain Linux Servers including failover clusters and automated backup.
• Managed backups of servers and data.
• Configured and managed switches especially in Layer 2, 3 switching.
• Installation and Configuration of LAN (Ethernet)/ WAN set up for Clients.
• Provided customers with technical support, diagnostics, and recovery options for hardware and operating system issues.
• Assisted users with questions and problems by phone and in person.
• Custom-built computers to satisfy customer's specific requirements.
• Installed and tested network cables and patch panels.
• Performed PC component repair and maintenance including heat sink replacement, memory upgrades, and data recovery for hard drive failures.
• Provided users with technical support, diagnostics, and recovery options for hardware and operating system issues.
• Wi Fi networks connectivity configures & maintain.
• Operating System Knowledge: Windows Servers’ / 2008, Windows XP, Windows 7 & 8.1.
• Server maintenance on monthly basis.
• Network printer / plotter installation & troubleshooting.
• Troubleshooting of Wired and Wireless Networks, Dialup & Broadband Internet.
• Managing user accounts, permissions, email in active directory, anti-virus and anti-spam software.

Environment: TCP/IP, DNS, DHCP, Windows 2000/2003/2008/2012 , LAN, WAN, Windows XP/7/8.1, SMTP, IMAP, Symantec Backup, System recovery.

Confidential

Networking and System Engineer

Responsibilities:

• Configured, installed and provided troubleshooting of Servers, Workstations and Peripherals.
• Configured and managed switches especially in Layer 2,3 and 4 switching.
• Installation and configuration of LAN(Ethernet)/WAN set up for Clients.
• Installed, Configured the Nagios for monitoring the Networking Servers.
• Monitored the SMTP servers and block the spammers.
• Managed user accounts, add, modify and delete the users and also check the expiration upon the users request and extend the user account upon the account people request.
• Switching related tasks included implementing VLANS and configuring ISL trunk on Fast-Ethernet channel between switches.
• Physical cabling, IP addressing, Wide Area Network configurations (Frame-relay, ISDN, ATM).
• Troubleshoot TCP/IP problems; troubleshoot connectivity issues in multi protocol Ethernet networks.
• Supported end users with technical issues; provided email, software application (including Microsoft Office Suite) and antivirus support.
• Migrated outlook to Microsoft Exchange email system and performed user on new mail system.
• Supported network infrastructure with diagnostics, cabling, terminating, and troubleshooting.
• Provided customers with technical support, diagnostics, and recovery options for hardware and operating system issues.
• Assisted users with questions and problems by phone, email and in person.
• Custom-built computers to satisfy customer's specific requirements.
• Installed and tested network cables and patch panels.
• Wi Fi networks connectivity configures & maintain.
• Configuration of LAN & WAN Environment systems.
• Operating System Knowledge: Windows servers / 2008, Windows XP, Windows 7 & 8..
• Troubleshooting of Wired and Wireless Networks, Dialup & Broadband Internet.
• Managed user accounts, permissions, email in active directory, anti-virus and anti-spam software.
• Completed a project to migrate standalone Linux Servers to VMware using VM work station working with the team.
• Active Team Member for 24/7 on call support for any network & security issues.

Environment: SNMP, IMAP, IP, DNS, DHCP, Windows 2000/2003/2008.