Systems Administrator Resume Profile
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Objective
To obtain a position within a great company with a positive working environment.
Systems/Apps:
- Telephony: Nortel Meridian, 3Com NBX VoIP
- Blackberry Enterprise Server 5 Exchange 5. 2007
- IIS 6 and 7
- MS Office Suites All versions
- Citrix Presentation Server XenApp
- Dameware
- VNC
- Facsys
- WSUS
- Trend OfficeScan
- Symantec Enterprise
- Kintana Time Management
- McAfee VirusScan Enterprise
- Symantec Enterprise Vault
- Microsoft Clustering
- Orion Network and Server Monitoring
Hardware:
- Dell, HP Blade Infrastructure P series and C series, and IBM Hardware
- Raid arrays
- Promise and Equallogic iSCSI SATA arrays
- HP and Iomega NAS
- LTO and autoloaders
- IBM RS 6000 P,F, and C series
- Power over Ethernet
- EMC CX3, CX700, and DMX SAN
- HP EVA SAN
- Cisco 1841 and 2811 Routers
- Cisco 2950 and 3020 Switches
- Infoblox DNS
- Bluecoat Proxy
- Juniper SSL VPN
- F5 load balancers
- Active Directory
- GPO's
- Scripting
- Trusts
- Management/Maintenance
- Templates and custom ADM's
- Security
- Desktop Lockdown
- Advanced User Rights and delegation
- Domain Migrations
- 2003 and 2008 native
- Environmental: Access Control Systems, Data Center Cooling and Power, Server LAN Room Planning and Design
Professional experience
Confidential
Senior Infrastructure Engineer Technology and Communications
- Server design and implementation
- Server maintenance and troubleshooting
- Active Directory support, design and implementation
- Evaluation of hardware requirements and procurement of hardware for projects and scheduled upgrades
- Maintain and troubleshoot DNS issues Microsoft and Infoblox
- Request and apply Verisign SSL certs
- Troubleshoot Juniper SSL VPN Issues
- Member of Change Advisory Board Change Control
- Build and maintain disaster recovery site
- OS patching for server environment of over 500 internal servers as well as web facing servers in DMZ
- Security Remediation based upon Reds generated by monthly server security vulnerability scanner
- Work with help desk as third level resource
- Participate in weekly device build meetings for change management
- Work closely with network analysts, developers, project managers, storage administrator and system architects.
- Build and troubleshooting of NAS devices for branch offices
- Manage EMC SAN Storage for File, Application, and SQL servers
- Participate in weekly Vulnerability Management meetings
- Successfully implemented quota management and file type restrictions for file servers
- Configure, manage, and maintain all facets of blade server infrastructure
- Support and design of VMware infrastructure
- Support many business critical apps
- DR documentation, testing, and design
- Network troubleshooting using network packet sniffers and other tools
- Cisco Switch port configuration and VLAN trunking
- Troubleshoot routing issues and add routes on Cisco routers
- SAN Storage provisioning and replication
- Successfully completed integration of 2 acquisitions
- Above and Beyond Award for 3rd Quarter 2006
- Management Recognition Award for 4th Quarter 2006
Confidential
Systems Administrator
- Responsible for all IT operations Client - Server-LAN for multiple New England Offices
- Maintain Active Directory, Group Policies, Security
- Supervised build out and wiring of new office space
- VPN technologies
- Switching and Routing experience
- Directly support 200 users
- Performed all PC Tech duties - Hardware
- Software Updates Network backups Patch Management
- Support multiple 3rd party apps
- Equipment purchasing and maintaining IT Dept. Budgets for CT
- New PC roll-outs and implementation of upgrade from Win98 to W2K WXP
- Digital Sender Setups and Wireless Networking
- Manage Administer Telecommunications and phone systems 3Com VoIP
- Software, etc.
Confidential
Help Desk Support Analyst
- Provide technical support for user community of 4000. Call center environment with a helpdesk population of approximately 12 Analysts. Required to answer phone calls and troubleshoot issues on NT network with UNIX print servers and Oracle databases. Use of remote control feature called VNC to view user's desktop for troubleshooting. Used Enterprise Administrator to reset NT passwords and service NT print servers. Required to exceed weekly performance standards, such as issues resolved on first call. Required to telnet to servers, ping servers and workstations, remotely reset printers, and kill overlapping sessions in UNIX based software. Used Vantive, a trouble and request ticket tracking program. Terrific customer service skills and phone etiquette.
Confidential
Network Administrator
- Responsible for design and implementation of client-server network. Setup and administer Windows NT 4.0. Troubleshoot problems regarding network and individual workstations. Roll-out of new workstations for employees and setup of Windows TCP/IP networking. Required to know Windows 95, 98 inside and out. Responsible for the updates on the company's 18 web sites. Support Web software, as well as Auction Assistant for our eBay division. Responsible for all help desk calls, repairs, and issues for a network of 25 users.