Summary

• 8 years of experience in Microsoft Exchange 10 Years of experience in IT industry with Server administration in various environments Microsoft Exchange Window Servers
• Very Good knowledge in MS Exchange 2003, 2007, 2010 2013, Office365, Blackberry, Active Sync, Active Directory, Windows Sever, SMTP and OCS
• Very good Migration experience Successfully Migrated Messaging Environment from Exchange 5.5 to 2003 2003 to 2010 , Domain Controller 2003 to 3008 2008 to 2012 , BES Migration 3.0 to 4.0 4.0 to 5.0
• Global site and subnet structure design with considerations for inter-site AD partitions replication and RFS replication, FSMO and Global Catalogue roles placement,
• AD forest consolidations, cross forest federation and Active Directory Federated Services design and engineering,
• Planning and designing AD namespace structure, integrating AD naming resolution into heterogenic computing environment
• Very Good knowledge in OCS 2007, 2007 R2 Lync 2010
• Very Good Hands on experience in Messaging and Collaboration applications
• Implementation and consultancy of OCS 2007 r2 Lync server 2010.
• Experience in integrating OCS, Lync and UM with Exchange Environment for IM along with Voice Messaging.
• Worked as a Lead and assisted Customers in Planning, Deployment, Migration and Maintenance of Exchange, AD and OCS-Lync infrastructure.
• Hands on experience on Messaging Collaboration Design, Development and Deployment
• Analytical, systematic and rational approach to identifying and understanding problems
• Ability to identify and apply creative and novel approaches to problem resolution
• Enthusiastic, committed and pro-active and high-level of customer service focus.
• Expertise in Contact Center / Telecom Applications.
• Hands on experience on Virtualization Technology Virtual Desktop Infrastructure
• Hands on experience on monitoring tools like Site scope, HP SIM and Nimsoft.
• Technical Knowledge Areas
• Having very good knowledge in the field of installation, configuration and troubleshooting of Microsoft Exchange 2003, 2007, 2010, 2013, Office365, Blackberry, Active Sync, Active Directory, Windows Sever, SMTP and OCS.

• Very good Migration experience Successfully Migrated Messaging Environment from Exchange 5.5 to 2003 2003 to 2010 , Domain Controller 2003 to 3008 2008 to 2012 , BES Migration 3.0 to 4.0 4.0 to 5.0
• Having very good knowledge in the field of installation, configuration and troubleshooting of Blackberry Enterprise Server 4.0.x 5.0.x.
• Having very good knowledge in the field of installation, configuration and troubleshooting of Windows 2003/2008/2012 domain based architecture.
• Hands on experience on Domain Controller, OCS, Lync SMTP servers Symantec, Iron Malil, Websens, Proof Point
• Creating the templates and converting the physical Machine to virtual machine, administration of the ESX servers.
• Configuration installation of the ESX Server and Virtual center and deploying the Virtual machine on ESX servers
• Hands on experience on Vmware Servers.
• Support for VM Session administration including deploying OS and software installation and performance monitoring.
• Managing consolidated backup of virtual machine.
• Creating snap-shots and restoration of virtual machine.
• System hardening, Security Patching, Anti Virus management
• Installation Configuration of Windows 2008 Server.
• Active Monitoring of Squid Server, firewall DNS, DHCP Data Servers
• Support of Scheduling Daily and Weekly TSM Backup of oracle cold hot backup Application Server.

Professional Experience Details:

Confidential

Role : Senior Consultant Microsoft Exchange Administrator

Responsibilities:

• Managing Administrating Messaging environment Exchange Server 2010 2013, BES 5.0, Active Sync, Good, OCS R2, Enterprise Vault, Email Gateway Servers - Iron Mail Websense
• Managing Administrating Policy related changes in Exchange Server 2010 2013
• Managing Pilot project for Office365 migrattion.
• Managing Active directory, DNS and DHCP Servers.
• Managing Mobile users email services For Active Sync Blackberry users
• Disaster recovery of active directory services. Restoration of user accounts etc.
• Active Directory Services -- Managing Users Other Resource objects.
• Design, plan and implement GPO Related Changes in AD sites
• Managing HW issues -- Vendor coordination
• Anti-Virus updates and MS SCCM patches management.
• Account management. Troubleshooting user logon, site and services.
• System State backup of different Domain controllers
• Disaster recovery of active directory services. Restoration of user accounts etc.
• Active Directory Services -- Managing Users Other Resource objects.
• Coordination with application development teams for issue related lated to email services.
• Design, plan and implement Messaging Related activity's
• Configure DHCP server for VDI Project
• Configured NLB for Messaging infrastructure f5 Windows NLB
• Tracking and documenting production support issues
• Resolving Nimsoft, HPSIM and Site scope generated alerts
• Working with HP Proliant, Dell and IBM servers and Blade servers, working with hardware team to add/replace the faulty peripherals, upgrading the firmware software.
• Creating the documents and updating the documents of the projects. Maintains SLA and follows ITIL process to maintain less violation
• Day to day support, Breakdown and schedule maintains for Windows Server.
• Support for VM Session administration including deploying OS and software installation and performance monitoring.
• Managing consolidated backup of virtual machine.
• Creating snap-shots and restoration of virtual machine.
• Implement cloning and clouding on virtual machines for test purpose
• System hardening, Security Patching, Anti-Virus management
• Installation Configuration of Windows 2008 Server.
• Support of Scheduling Daily and Weekly TSM Backup of oracle cold hot backup Application Server.

Achievements:

• Migrated BES 5.0.1 to 5.0.4
• Created HA for BES servers
• Successfully Decommissioned the old Exchange environment

Confidential

Role : IMS Specialist Microsoft Exchange Administrator

Responsibilities:

• Managing Administrating Messaging environment Exchange Server 2010 2013, BES 5.0, Active Sync, Email Gateway Servers Iron Mail Websense
• Managing Administrating Policy related changes in Exchange Server 2010 2013
• Built the test environment for exchange 2013
• Disaster recovery of active directory services. Restoration of user accounts etc.
• Active Directory Services -- Managing Users Other Resource objects.
• Deploying and managing Enterprise Voice for Lync 2010
• Updating FSOM Roles Based on requirement
• Creating Trust for Child Domains in AD site
• Design, plan and implement GPO Related Changes in AD sites
• Managing Mobile users email services
• Managing HW issues
• Disaster recovery of Messaging Environment
• Coordination with application development teams for issue related to email services.
• Design, plan and implement Messaging Related activity's
• Configured NLB for Messaging infrastructure f5 Windows NLB
• Tracking and documenting production support issues
• Day to day support, Breakdown and schedule maintains for Messaging environment.

Achievements:

• Migrated BES 4.1 to 5.0.3 With HA
• Migrated Active Directory 2008 to 2012
• Migrated SMTP Iron Mail to Web-sense
• Successfully implemented Failover for BES environment High Availability

Confidential

Role : Tech Lead

Responsibilities:

• Managing a 8 member team
• Managing Exchange, Blackberry, AD, OCS Lync servers
• Managing BES 4.0, 4.1, 5.0 software for Microsoft Exchange Server 2003 2010 and IBM Lotus Domino 7.0 in test environment
• Designed and planned for the new OCS 2007
• Designed and planned the migration for OCS 2007 r2 to LYNC 2010
• Integrated OCS LYNC App with mobile devices.
• Cross forest inter-organization replication and calendar sharing between 25000 users of two different companies.
• Migration project of OCS 2007 r2 to Lync 2010.
• Disaster recovery of active directory services. Restoration of user accounts etc.
• Active Directory Services -- Managing Users Other Resource objects.
• Design, plan and implement GPO Related Changes in AD sites
• Diagnosed and remedied hardware/network problems of Exchange, AD, SMTP BES
• Monitoring and Managing incidents and service requests to the Service Desk
• Managing Escalated calls
• Managing VIP calls ranging from Email to BlackBerry

Achievements:

• Migrated Active Directory 2003 to 2008
• Migrated Exchange 5.5 to 2003
• Migrated Exchange 2003 to 2010
• Migrated SMTP Symantec Bright mail Gateway 6.5 to 8.0
• Migrated SMTP Iron Mail to Web-sense
• Migrated BES 4.0 to 4.1 4.1 to 5.0.3
• Migrated OCS 2007 R2 to Lync
• Migrated AD NT to 2003
• Installing, Configuring and administering Exchange 2003, AD, SMTP, OCS 2007 BES
• Successfully implemented multiple policy based on client requirement
• Successfully Implemented Different connecters in Exchange based on client requirement
• Successfully Implemented TLS
• Successfully implemented Failover for BES environment High Availability
• Integration of application servers with BlackBerry Enterprise Server, Resource kit, MDS and Netext Monitor
• Maintains SLA and follows ITIL process to maintain less violation

Additional Responsibility:

Prior Experience

Confidential

Role : Server Administrator

Responsibilities:

• Installing, Configuring and administering BES Blackberry Enterprise server software's for Microsoft Exchange server 5.5,2000 2003 and IBM Lotus Domino.
• Integration of application servers with blackberry enterprise server
• Configured Blackberry for Prosumer user.
• Diagnosed and remedied hardware/network problems in the Blackberry Handset

Confidential

Role : System Administrator

Responsibilities:

• Administrating Windows NT / Windows2000 server by assigning rights and Setting permission for Users Groups.
• Backup scheduling and Restoration
• Security Windows 2000 Network Security implementation
• RAID implementation mirroring of Hard Disks Operating System based Dynamic Disks in windows 2000 and Hardware based Array Devices.
• System monitoring and Status reporting Performance monitoring and Disk Space Utilization. setting up performance bottleneck counters and alerts. Monitoring Disk IO, memory, Disk analysis
• Configuring Cisco Routers and Switches Cisco 2600series, Nortal 450T Switches .
• Configured ISDN line as a Backup for leased line to avoid the connectivity problem between the Local Remote servers.
• Supporting Infrastructure servers like DNS,DHCP and PROXY Server
• Security patches management for Critical Servers
• Configuring and maintaining the IP MONITOR to identify the Network problems.
• Diagnosis and Performance Monitoring of Network
• Hardware and Software support for the project.
• Implementing and installing various software packages like Novell GroupWise, Lotus, Trend micro, and ERP.
• Installing and Configuring networking equipments like Cisco Switches 2900 series and Hubs.
• Hardware Troubleshooting and servicing Computers, Printers, scanners, etc.
• Installing and configuring Windows NT, 2000 and XP Professional.
• Maintain more than 250 computers in a LAN network
• Configuring and Installed Novell GroupWise and Network Printers in the LAN Networks
• Maintained Other communication devices like Video conferencing equipment and IP phone
• Co-ordinate with the respective vendors to resolve hardware queries like Motherboard problems / leased line problem / printer service etc

Confidential

Role : Technical Apprentice

Responsibilities:

Security:

Data security is one of the critical process we follow at data center

Implementing and installing software packages like Tele Banking, SMS Banking and Net Banking.

Line maintenance monitoring for LEASED lines and ISDN lines.

Installing and Handling other communication devices like Video conferencing equipment Polycom View Station 4000 IP phones.

Configuring networking equipments like Router and Switches.

Preventive Maintenance for Computers, printers, and other peripherals.

Networking support for V-SAT campus networking project.

Hardware Troubleshooting and servicing Computers, Printers etc.

Installing and configuring Windows NT, 2000 and XP Professional.

Networking support for MUXS campus networking project.

Supporting remote vendors in configure VLAN switches Catalyst 4507R and Router 7200 VXR