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Systems Engineer Resume Profile

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Summary

IT veteran with thirteen years of proven experience in managing diverse, complex network designs and security practices. Skilled at adapting to new technologies and understanding detailed requirements related to business needs. Comfortable in a rapidly changing and developing work environment and seek to find a challenging role to excel in.

Core Competencies:

  • IT Best Practices and Governing standards
  • Complex security controls and encryption technology
  • Risk Assessment, Disaster Recovery and Audit experience
  • Design, Implementation and administration of Windows-centric Local/Wide Area Networks in an Active Directory environment
  • Network security monitoring, action and reporting
  • Microsoft, Linux and Unix server and client OS hardening, administration and support
  • Application administration, testing, installation, support and troubleshooting
  • Enterprise Antivirus solutions administration and virus removal
  • Dell / Intel / HP / IBM server and client hardware
  • Held DOD TS/SCI clearance for 12 years

Experience

Confidential

Information Security Manager

  • Created the corporate Information Security program with the goal of meeting and exceeding GLBA / ISO 27001 standards
  • Finalized all Information Security policies / procedures and created new corporate policies including: Risk/ Security Assessments and Third Party Risk Management
  • Created corporate Business Continuity Plan including vital recovery steps, system owners/contact data and implementing a companywide 24/7 emergency calling system Iris
  • Represented Situs for all client Information Security audits regarding IS / IT related questions and providing evidence of controls/policies in place that meet the necessary requirements, ensuring client confidence in our ability to handle and protect client's sensitive data
  • Reviewed potential future client RFP's, MSA's and completed Due Diligence questionnaires resulting in new business for Situs
  • Purchased, configured ,deployed and administrated new central endpoint anti-virus system, with daily, weekly and monthly reporting
  • Upgraded, configured and deployed a centralized solution for full disk encryption including: pre-boot security, windows network authentication and user assistance
  • Improved compliancy via: implementing new SolarWinds Security Information and Event Management System, configuring e-mail system to alert and block Data Loss Protection related data, enabling IPS service on all Cisco routers, configuring network monitoring system, and monthly auditing of Active directory, network access and sensitive data
  • Successfully accomplished companies first mandatory annual IS training via Green Light training system and user awareness program

Confidential

Security Analyst contractual

  • Updated Information Security team's SharePoint websites and developed more efficient workflows for users requiring forms and report integration utilizing InfoPath and SharePoint designer
  • Created user guides and SharePoint documentation for team's site design and content structure
  • Worked closely with several departments to meet their requirements for higher efficiency and proper document storage using SharePoint and various other software staying within HIPAA guidelines

Confidential

Systems Engineer contractual

  • Provided 24x7 infrastructure and software support for three DuPont locations production and lab environments
  • Administered Cisco based routers and switches to include troubleshooting and maintenance
  • Implemented a virtual network utilizing VMware to allow for remote users to access specific lab databases
  • Successfully migrated production site from Novell based network to a Windows 2008 Active Directory environment
  • Modified existing Disaster Recovery and Business Continuity plans for site data
  • Conducted system and security auditing to include investigating network misuse
  • Provided backup solution and recovery services using Veritas Backup Exec and data recovery support for local machines to include Microsoft VSS
  • Ensured T1 data and PBX phone communication uptime and worked with vendors for support
  • Drafted site network support documentation and how to guides for user support
  • Supported several critical production and lab specific software Mainsaver 11.6, Instron BlueHill, SAP 7.1, SolidWorks, MiniTab, QI analyst
  • Troubleshot network path/communication errors with several databases running Microsoft Access and SQL used in production
  • Conducted testing for migration from Office '03 to Office '10 and the impact on Excel Macros/documents used for critical production and lab documentation
  • Worked closely with Vendors for equipment purchasing, advanced troubleshooting and support

Confidential

Systems Engineer contractual

  • Provided Level 3Corporate infrastructure support that included over 260 sites worldwide and corporate data center with over 1000 servers, 400 switches and 300 routers
  • Migrated domains from newly acquired businesses into existing infrastructure and Windows Active Directory domain
  • Managed Symantec Endpoint protection to include new policies, update servers, client ranges, and troubleshooting
  • Provided enterprise Windows and Linux systems and network support using tools such as Altiris, DameWare and Solar Winds Orion
  • Configured and deployed Cisco VPN routers to over 40 locations worldwide

Confidential

Systems Engineer

  • Supported three projects in support of DOD PKI , Scitor Datacenter, enterprise support , monitoring and 24x7 support for WebEx data center to include installation of new systems, recovery support / troubleshooting, switch installations, firewall troubleshooting, design documentation, and network implementation
  • Managed infrastructure design and administration to include VLAN configuration, TCP/IP routing, Windows Active Directory and Redhat administration, VPN configuration, physical and logical design and user support
  • Conducted security audits on classified and non-classified servers and client workstation adhering to strict corporate and DOD policies
  • Implemented Virtual networks running ESX, ESXi, Hyper-V and VMware compromised of Linux and Windows server and client OS's to include everything from installation to network configuration and administration with vSphere
  • Drafted network design, test plan and installation documents for DOD migration task
  • Implemented Virtual and physical servers running Red Hat 5.3, Directory Server 8.1 and Certificate System 8 in support of DOD Directory server migration
  • Configured both Linux and Windows servers and systems to meet DOD security standards
  • Installed and configured virtual lab for testing of web services and certificate update software for DOD testing
  • Installed web service machines and configured for use with IIS, Apache and Tomcat to host web services
  • Tested and assisted in hardening of Groove 2007 server for DARPA project

Confidential

Systems Engineer

  • Administered corporate Infrastructure implementation to include standing up a new Windows Active Directory domain, Exchange 2007, ISA server, site to site VPN, Juniper firewall installation, switch installation and administration, SharePoint services, virtual servers and backup design
  • Handled vendor relations for network, phone and computer hardware/software orders and hardware issues
  • Responsible for network security and systems auditing meeting DOD requirements
  • Designed, scheduled, and administered network backups utilizing Veritas NetBackup and Dell PowerVault hardware
  • Drafted corporate Disaster Recovery and Business Continuity policy
  • Created and administered SharePoint pages for company and each business unit
  • Issued Alternate Token CAC cards to DISA stations around the world as a Registration Authority.
  • Assisted in drafting DISA Alternate Token policies and processes

Confidential

Systems Administrator contractual

  • System Administrator for UNIX systems: Newsdealer, Newsstand, MCS, AMHS
  • Maintained the 24/7 operations support center for the National Security Agency
  • Messaging administrator for over 100 locations worldwide
  • Ensured hundreds of mission critical communication lines operational at all times
  • Trained junior personnel on proper customer support, troubleshooting, watch standing and handling classified materials according to DOD standards

Confidential

Windows Administrator contractual

  • Managed the Windows migration, administration and documentation of over 2,000 HP Servers in a data center migration for the Defense Logistics Agency running Windows Server 2003
  • Responsible for server installation, connectivity, OS installation, OS integrity and customer support
  • Ensured connections and administration through ILO Integrated Lights Out , HP OpenView, RDP, and VLAN
  • Hardened all servers to DOD standards using Gold Disk software

Confidential

Cryptologic Communications Technician

Systems Administrator

  • Monitored for IAVA notices and updated proper systems to mitigate new threats
  • Managed classified data handling, auditing and storage on hundreds of systems to meet DOD standards
  • Systems Administrator in charge of troubleshooting, monitoring and managing 5 different classified networks including: servers, desktops, routers, switches, anti-virus and software issues, over 300 VOIP phones, numerous classified systems and communication devices
  • Created and established unique networks for NATO Officials, saving the Navy over one million dollars in testing and equipment
  • Constructed and designed commands web page on Top Secret WAN as Web Master thus advancing access of materials of the highest national importance to the Naval fleet
  • Involved in two NATO exercises involving eight NATO countries, consisting of over 2,000 users and the setup of three networks, numerous cryptologic/ secure communications, and over 1,000 computers
  • Trained over 20 junior and senior personnel in various areas, including network design, administration, troubleshooting, message origination, troubleshooting, helpdesk and security practices

Network Administrator/ Help Desk Tech

Confidential

  • Provided support to diverse operating systems on three different classified LAN and WANs
  • Provided support to thousands of customers and received great reviews from users on a regular basis
  • Worked as a messaging systems administrator for three co-dependent UNIX systems serving worldwide commands
  • Migrated thousands of systems from NT to Windows XP OS
  • Trained and supervised 15 junior personnel on network, helpdesk and watch standing practices and procedures
  • Responsible for ensuring safety and proper handling of classified materials

Management and Technical Skills

  • Hardware: Cisco Routers and Switches, HP, Dell and IBM Servers, Desktop / Laptop CPU's, IPrism, WebSense, Cisco IronPort,
  • Software: Microsoft Windows OS Suite, Linux - Red Hat, CentOS, Fedora, Windows Active Directory, Remedy, Microsoft Office Suite, Groove, VMware, Citrix, Gold Disk, VNC, WinSCP, PuTTY, McAfee, ESET, CheckPoint, Symantec, SecureDoc, SolarWinds, WUG
  • Communications: DNS, TCP/IP, VPN, VLAN, VTC, HTTP /S, SSL, SSH, OpenSSL

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