SUMMARY

Successful IT leader with over 20 years of combined experience in information technology management, architectural design, technical engineering, and customer support. Managed multiple large, high profile projects. Exceptional communication skills, both oral and written. An excellent leader, with initiative and tenacity, who readily manages interdepartmental teams and thrives in fast-paced, high-pressure environments. Proven ability to deliver and maintain solutions that improve efficiencies while aligning with the business objectives.

AREAS OF EXPERTISE

• Business Needs Assessment
• Project Management
• Contract Negotiations
• Team Facilitation
• Budget Forecasting
• Customer Service
• Performance Evaluation
• Vendor Management
• Systems Implementation Technical Design and Engineering
• Troubleshooting
• Technical Support

TECHNICAL SKILLS

EXPERIENCE

Confidential

Infrastructure Project Manager Consulting to Disney

• Lead and direct technology solutions through all phases of the project.
• Manage all efforts required to remain within the bounds of schedule and budget with the ultimate objective of proactively maintaining a high level of user satisfaction throughout the project.
• Proactively fosters an environment of collaboration among teams and provides day-to-day direction for team resources.
• Facilitate and moderate design meetings with business owners, and many different areas of the IT organization.
• Determine a variety of computer software and hardware needs, review and analyze requirements to find solution to the business problems.
• Consult with management to ensure alignment on enterprise standards.
• Implementation of systems from requirements gathering, analysis and design, configuration and test, through deployment and support of various system applications including developing detailed work plans, assigning responsibilities, organizing inter- and intra-departmental activities, conducting project meetings, providing project tracking details and project analysis

Confidential

Enterprise Architect

• Facilitate and moderate design meetings with business owners, and many different areas of the IT organization.
• Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering to produce technical architecture design packages.
• Determine a variety of computer software and hardware needs, review and analyze requirements to find solution to the business problems.
• Consult with management to ensure alignment on enterprise standards.

Confidential

Infrastructure Manager

• Manage vendor contracts and deliverables.
• Consolidated development, systems and helpdesk organizations into a cohesively managed organization.
• Responsible for day-to-day IT systems and operations.
• Key driver in architectural and performance enhancements initiatives.
• Implementing SharePoint 2010
• Team Foundation Server 2010
• Clustered Unified Access Gateway
• MS SQL 2008 on Windows 2008 R2 cluster
• Implemented and Migrated systems to new EMC Clariion SAN and Dell Compellent
• Set and refined standards for infrastructure platforms including server hardware, operating systems, database environments, middle ware, firewalls, and networking solutions.
• Closely worked with project teams to provide technical and process direction on key business initiatives.
• Refined and matured IT operational processes.
• Evolved processes to align with SDLC which included change management, QA and implementation.
• Introduced ITIL methodologies.

Confidential

Director, Enterprise Infrastructure Architecture

• Architected the infrastructure platforms for all enterprise solutions.
• Set long term visions and prepared roadmaps to achieve enterprise goals.
• Worked with subject matter experts to ensure execution of strategic direction.
• Regularly presented solutions to CIO, CTO, and Senior Leadership Team.
• Architected Enterprise database design which reduces the need of database server hardware by 35 .
• Architected Infrastructure platform for Enterprise Campaign Management solution which reduced project cost over 1.3 million dollars.
• Set and refine standards for infrastructure platforms including server hardware, operating systems, database environments, middle ware, firewalls, and networking solutions.
• Architected Enterprise class shared services J2EE Websphere environment.
• Closely worked with project teams to provide direction on key initiatives.
• Manage vendor contracts and deliverables.

Director, System Software Engineering

• Managed and mentored a team of engineers that architected and designed infrastructure solutions for all new initiatives, oversaw project management, and set long range strategic plans.
• Prepared performance reviews, deliver merit increases, and manage department budget.
• Provided operational requirements to projects, ensuring compatibility in the enterprise.
• Worked closely with PMO on project related planning and execution.
• Architected the design of a Checkpoint firewall implementation that effectively isolates key systems to meet PCI and PII regulations.
• Upgraded PeopleSoft to a high performing and highly redundant environment.
• Designed and implemented an enterprise class virtual environment with VMware, which was used to consolidate over 350 servers on to 30 machines.
• Designed and implemented 200 TB Storage Area Network SAN .
• Designed and implemented an enterprise reporting platform using Hyperion and Informantica. Architected, designed and implemented a secure PCI PII Oracle database RAC environment.
• Responsible for architect, design, and execution of major upgrades of power grid, HVAC, and cabling layout to datacenter.
• Engineered Microsoft SharePoint environment.
• Designed and implemented redundant BigIP F5 environments.
• Designed and implemented a secure DMZ environment.

Confidential

Consultant

Evaluating the existing infrastructure of Exchange 2000, Windows 2000 Active Directory, and networking infrastructure. Recommending improvements and managing the implementation of changes. Designing a technical solution to manage the data flow from the IBM Mainframe to the peripheral systems such as PeopleSoft, CRS, OLS, and Front desk.

Confidential

Senior Manager, Global Enterprise Systems

Responsible for all corporate enterprise systems to ensure availability and dependability. Directed engineering and implemented technical company standards enterprise wide. Defined technical specifications for new systems/applications for integration into enterprise ensuring standards compliance. Supervised an immediate team of engineers, oversaw project management, vendor management, long range strategic planning, budget preparation and annual disaster recovery planning.

Manager

Confidential

Managed a team of 23 system engineers supporting infrastructure systems such as E-mail, web servers, Internet security and functionality, Data base administration, standard operating environment, LAN network backbone, Windows domain structure NT and 2000 , DNS and WINS name resolution, and various corporate applications. Performed quarterly and annual performance evaluations, provided career counseling and interviewed candidates for engineering positions.

Senior Systems Engineer

Engineered and implemented new data center and data closets including cabling, local area networks, servers, print servers, printers, UPS solutions, email solutions and phone switches for newly acquired offices. Converted and integrated multiple new offices from MAC to NT 4.0, including a complex migration of File Maker Pro to the new NT platform without user down time or interruption of productivity.

Systems Administrator

Confidential

Managed the IT department for the San Francisco branch office, supporting 50 users.

Confidential

Senior Technical Analyst

A team member that supported 250 users with pc applications, network connections, and printers.