Systems Analyst Resume Profile

Summary

12 years diversified experience in Information Technology as a Senior Systems Analyst, developing and supporting web based, intranet, client/server N-tier enterprise/web applications, specializing in Java/J2EE. 5 years experience modeling and automating business processes with expertise in TIBCO BPM. Looking to transition to a challenging technical role with an established and proven company.

Technical Skills

Experienced implementing the phases of SDLC development, from analysis to maintenance.
Expertise in developing web/enterprise applications using Java, J2EE, EJB 2.0, JSP, Servlets, HTML, XML, with databases SQL Server, Oracle 10g, Sybase .
Good understanding of J2EE design patterns such as View Helper, Singleton and Composite View.
Proficient deploying multi-tier web/enterprise applications using Weblogic 8.1 or Websphere 5.
Expert in modeling and automating business processes using TIBCO Business Process Management.
Meticulously gathered and translated business requirements into functional specification on medium to large projects.
Strong experience using PL/SQL and T-SQL to create stored procedures, scripts and queries for data analysis and extraction.
Proficient using Hyperion EPM 9.3 for BI development of complex reporting and analysis.
Expert in development, implementation and support of the EMC Captiva product line, particularly with InputAccel environments and using VBA scripting to integrate custom business rules in Captiva IPP. Strong understanding of module configuration for scanning, indexing and exporting electronic documents.
Expert in development, implementation and support of the ConnectShip ChainLink product line to automate the shipment processing of small parcel and LTL shipments.

Accomplishments

Developed the Customer Information Verification CIV secure web application providing instant retrieval of key mortgage account information, reducing the servicer's annually access fees to the LPS warehouse by 10 .
Developed and supported BPM workflow engine for Loan Summary portal application to display key mortgage account information for loan processing and closing departments. Additional development completed for indexing electronic images for display in the Document Viewer tool.
Completed porting EMC Captiva IPP custom business rules for the system wide upgrade of Captiva InputAccel.

Experience

Confidential

Supervisor, Business Technology Support

Supervise, develop and assist direct reports in creating complex reporting using Hyperion Reporting and Analytics.

Completes workflow analysis to identify opportunities to improve efficiency, productivity and cost savings and makes recommendations for improvement and lead in the implementation of new procedures.

Serve as critical point of contact for escalated issues while maintaining strong relationships with our clients.

Confidential

Sr. Systems Analyst

Analyze and translate business requirement into working function specifications working closely with assigned business analyst to gain end user consent
Developed and supported business workflow engines using TIBCO BPM tools.
Assumed direct responsibility for support of multiple in-house software applications, performing various phases of SDLC and completing bug fixes as required.
Performed data analysis, testing, debugging, audits, disaster recovery, and problem resolution.
Researched and evaluated technology solutions and presented recommendations for improved system operations.
Provided database coding to support business applications using T-SQL and Oracle PL/SQL.

Developed SQL scripts, stored procedures, and complex queries for data analysis and reporting.

Confidential

Sr. Systems Technician

Completed large scale deployment of LAN workstations.

Troubleshoot and resolved reported workstation issues.

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