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System Administrator Resume

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North Andover, MA

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SUMMARY:

  • IT Professional with 5+ years of expertise in Business System Analyst and System Administrator.
  • Analytical, strategic planner who is committed and focused.
  • Creative and resourceful in development and implementation of Resolutions.
  • Knowledgeable and results - oriented leader with strong work ethic and personal integrity.
  • Software Development.
  • Software Product Management.
  • Communication Planning.
  • Strategic Management.
  • Technology Management.

TECHNICAL SKILLS:

App Tools: Formassembly, Eclipse, Xero, Zapier, Conga, Docu Sign, AdWords

Database: Oracle 10g, SQL Server2000, MS-Access. Blackbaud - Fundraiser.

Package: Oracle ERP - Accounts Payable & Receivables.

Tools: Data Loader, Toad, Forms6i & Reports6i,Visual Workflow

Languages: PL/SQL, C, C++, Java, Apex, HTML, JavaScript, Visualforce.

Testing Tools: Win runner, QTP, Test Director, Clear Quest

Operating Systems: Windows 98/2000/XP, DOS, UNIX, Sun Solaris.

PROFESSIONAL EXPERIENCE:

Confidential, North Andover MA

System Administrator

Responsibilities:

  • Identified and documented current processes, clarified business objectives, and established technology requirements.
  • Planned, gathered and documented business requirements.
  • Conducted initial data analysis and developed standardization data for processing.
  • Participated in system design and Collaborated with Technical Lead.
  • Created Business Requirements, Process Flows, Change Requests, Status Reports documents.
  • Prepared high-level system flow for the proposed solution and reviewed with the Implementation Team and client for their feedback simultaneously for various other projects.
  • Developed business rules in consultation with the users.
  • Designed and Developed Custom Form for the Clients to record their Contact and business information, imported existing contacts using Dataloader by cleansing records in MS Excel.
  • Created and managed content libraries for organizing the documents. Customized reports based on the role hierarchy. Customized page layouts as per the user's need.
  • Automated the business process using Workflow and Approval process Flow Designer.
  • Created new user accounts and configured Salesforce.com to fit security needs at the user and organization levels.
  • Setup Validation Rules, Workflow Rules, Sharing Rules, Approval Processes, Outbound/Inbound Messages.
  • Created Lead, Account, Contact, Opportunity Managements.
  • Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports & Dashboards using various components as per the client and application requirements.
  • Developed test scripts in order to test Integrated Functionality.
  • Established a strong working relationships with individuals at all levels of company.

Confidential - MA

Program Associate - Software Evaluation

Responsibilities:

  • Developed a Selection stragety based on the current and Future Requirements Process.
  • Established a Procedure to identify potential Vendors.
  • Developed and Designed a RFP (Request for Proposal) to be submitted to the Vendors.
  • Evaluated and documented responses for Stake Holders decisions.
  • Coordinated with the Evaluation team to schedule a Demo of the Software from Vendors.
  • Finalized the Agreement with Vendor and Established a SOW (Statement of Work).
  • Integrated the Software with the Current Process.

Confidential

Business Development Analyst

Responsibilities:

  • Conducted insight analysis of their Current Business Process.
  • Identified and documented areas of new program requirement for their Healthcare Procurement Department.
  • Analyzed, Advised and Designed a Business Requirement Document for development of the new program.
  • Desgined strategies for Optimal Implementation.
  • Organized meeting between development team and Business users.
  • Developed the Project Charter and the Scope of Works.
  • Designed communication Plan to the Leadership on program development.
  • Successfully Deployed the development and documented the Close process.

Confidential

Senior Consultant

Responsibilities:

  • Designed and Developed Business Process Re-Enginerring for Leather based product manufacturing company.
  • Established Internal Control Procedures for documenation of various processes.
  • Managed Staff of around 5-6 in buiness Re-Enginerring process.
  • Coordinated with External Consultants.
  • Established Status Calls and Status Reporting on a Weekly / Monthly basis.
  • Developed broad business plan based on the Board of Directors vision and strategies.
  • Coordinated with International Buyers on Agreements / Shipment of Leather products.

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