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Technical Consultant - Systems Resume

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Atlanta, GA

SUMMARY:

  • 12 + years of IT Experience in Data Center production environment, with having good hands on Unix, Solaris 7,8,9,10, Linux RHEL 4,5,6, Sun/Veritas Cluster environment, Open Stack, Vmware Vsphere ESX5.0, Cloud by adhering to the bench mark of I. Confidential Service Management solution based on ITILV3, Team building, Technical Leadership, Technology management, Vendor management & Data Center Integration.
  • Lead IT projects & technical activities across multiple projects in support of a financial customers migration program. Identify and resolve business needs to achieve organizational goals. Manage strategic planning to optimize resources, improve throughputs, and enhance system performance parameters.
  • Provided consultations and support in areas of Server Virtualization, Cloud adoption with business objective of reducing CapEX and OpEX and Confidential the same time providing technical benefits like on - demand provisioning.
  • Involved in planning & implementation of migration in OPEN stack environment
  • Lead IT support team to provide 24 X 7 support to production critical servers.
  • Created & Implemented plans for IT Services processes For managing Critical changes and creating roll back plan incase of failure by keeping the program stake holders into consideration.
  • Implementation of scripts using Pearl and Shell to automate the environment.
  • Experience in Managing and coordinating in all Data Center activities in regards to Rack Mount/Kick/Jump start Installation of OS/Application Package Installation along with performing capacity planning and performance tuning swap space, paging, disk space /Backup and restore using VERITAS Netback up on various UNIX operating systems
  • Experience in maintaining issues on Sun Cluster and Veritas Clusters.
  • Experience in solving multi-pathing issues on EMC, HP EVA, and Hitachi SAN& also in maintaining LVM, SVM, VXVM for all volumes & Raid issues.
  • Experience in a Technical Delivery management to ensure that project dates are being met by keeping program stakeholders into consideration that also involves giving Technical suggestions to resolve complex technical issues from I. Confidential infrastructure stand point.

TECHNICAL SUMMARY:

Operating Systems: UNIX, LINUX RHEL 4.0,5.0,6.0,7.0 Solaris 7,8,9,10,11 Vmware Vsphere ESX, Open stack, AWS, Cloud.

Network Maintenance: LAN, DNS, DHCP, WINS, IP, ICMP, ARP, TCP, UDP, SNMP, HTTP, Internet, Intranet, ssh,Cabling,Telnet,Ftp.

Applications: Ms office, Proxy Server, WMOS, BMC Remedy, HP Openview, EMC smarts, BMC Patrol, Solar Winds.

Protocols: TCP/IP, NetBEUI, IPX/SPX.

RDBMS: SQL Server, MS Access,Oracle 9i and 10g.

Backup: Tar, ntbackup, Veritas NetBackup, Backup PC.

Hardware: SunFireV240,V440,X4600,V880,6800,3800,E450,V40z,V490, Confidential -2000,E10k,M-4000,E10K Compaq Prolient 1600/2500, Dell Power Edge 1850, IBM 220, Intel Pentium PC's and Servers, Hitachi SAN V9980, EMC Symettrix, HP Eva, Rack Mounting of Hardware.

Tools: /Suites: SDS, SVM, LVM, VXVM, SunCluster3.1, Veritas Cluster 5.0, Veritas netback up, Chef, Puppet, Docker, Ansible, Splunk,Rundeck.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Technical Consultant - Systems

Responsibilities:

  • Implementing I. Confidential Service best practices which includes analysis, architecture and design, to planning and implementation and support.
  • Managing and coordinating in all Data Center activities pertaining to Incident, Problem and change management and in creating a roll back plan in case of a failure for all Sun/Dell/HP hardware, OS Issues.
  • Involved in planning & implementation of migration in OPEN stack environment
  • Taking care of all Issues pertaining to Linux, Sun hardware and Operating Systems.
  • Configuration and installation on YUM server & Issues pertaining to LVM and changes to increase or decrease the LV, Packages installations using YUM.
  • Implementation of shell scripts to verify the post changes in the environment .
  • Remote installation of Oracle database on Linux Cluster environment.
  • Monitoring applications and system performance by using Nagios.
  • Maintenance of Linux & Solaris virtual OS on both Sparc and x86 hardware.
  • Providing solution to complex technical issues and actively monitors and recommends change to the environment to increase efficiency and improve reliability.
  • Implementation & configuration of Docker, Chef, Ansible, Splunk, Rundeck & Puppet .
  • Manage IT hardware resources and creating and implementing project plans for security of I. Confidential Infrastructure & negotiating SLA with Vendors and Partners.
  • Regular Audits of the Data center system Environment of ERG clients from UNIX hosts.

Confidential

Senior Consultant (Unix & Application)

Responsibilities:

  • Managed and supported the migration of business Applications by applying technical expertise in Unix and other virtualization technologies and database/security application servers in high-availability/fault tolerance configuration built using IBM Power, HP Blade servers, Cisco Unified Computing and Servers (UCS), and VMware.
  • Involved in the planning of Open stack to migrate application to SAAS environment.
  • Implementation of ITIL methodologies within the company to improve the process in regards to manage, implement incident, Problem and change management on the in house tool of Raley's .
  • Troubleshoot of performance issues on AWS/Linux/Solaris/ESX and provided solutions to complex Technical Issues to improve the OS/Application performance.
  • Automate the environment by implementing the shell and Pearl scripts .
  • Planning, Coordination, Configuration, Implementation & Installation of (ADC)Application Deployment console, Nagios, Chef, Puppet, Salt stack, Zenoss, Jenkins while migration of WMOS 07 to WMOS 13 environment by installing the SDN's using System Director.
  • Maintenance of MIF, MIP,MDA, CA, LG DOM environment of DEV, Chain Store & Production environment & implementation of ADC (Application deployment console )
  • Implementation of Nmon to fetch the complete report of Load analysis on the server.
  • Performance test and monitoring of the WMOS application & performance tuning of Operating Systems that includes CPU, Memory. Disk space, I/O wait, System Idle Time etc

Confidential

Senior Consultant - Systems

Responsibilities:

  • Lead a Team to deliver the solutions for complex technical issues for Vmware Vsphere, OVM, Open Stack, Linux & Solaris by maintaining the SLA for the clients of TriCore.
  • Troubleshooting, Managing and coordinating issues relating to H P - U X, IBM AIX, Linux & Sun Solaris Operating environment in regards to implementing Incident, Problem and change management on multiple Unix hosts .
  • Providing root cause analysis for Complex issues in regards to Unix Servers implementation within the data center along with Process.
  • Automation of work like health checks of hosts health check by applying shell scripts.
  • Planning and implementations of UNIX Server Migration to Virtual Environment by following the complete change management process with DBA, applications programmers and also by keeping stake holders into consideration.
  • Providing solutions to DBA’s and applications users for issues pertaining to High I/O on Virtual hosts on VMware as well as physical hosts for IBM AIX, HP-UX, Solaris & Linux.
  • Actively monitors and recommends change to the environment to increase efficiency and improve reliability for multiple Unix, HP 3PAR, Nagios & virtual environments.
  • Responsible for availability of Enterprise Applications and Management of Data center remotely.
  • That also includes Planning and implementations of UNIX Server Migration to Virtual Environment on Vmware Vsphere ESX for DR .
  • Provided solution on LDOM, ZONES, Clusters, Samba, Puppet, LDAP, LVM, ZFS, NFS, DNS. CIFS, UNIX hardening (PAM), DNS, Send mail, scripting, Patching, Package management, Multipath, SNMP, NTP/CUPS/Sendmail/ Docker/ Hardware /Server installation /configuration/migration and decomissioning/OPEN Stack /OVM.
  • Created solution to complex technical issues and actively monitors and recommends change to the environment to increase efficiency and improve reliability.
  • Performing Independent problem-solving roles pertaining to LINUX, Solaris Operating system.
  • Responsible for availability of Enterprise Applications and Management of Data center remotely.

Confidential

Technical Services Specialist

Responsibilities:

  • Took Transition of Data Centers of one of the biggest Financial client based out in UK and Europe regions that involves coordination with the On Site Team & Leading the Off shore Team to meet the project deadlines.
  • Worked on Patch/Package Management, Cups Management, Have configured NFS/Samba/IP-Bonding/RAID-devices/DNS/NTP/Postfix Configuration, Linux LVM, ZFS /LDAP/NFS/CIFS/ISCSI/Send mail/FC/ISCSI Management, Kernel Tuning, Bonding/Multipath configuration/LILO Grub .
  • Worked on AWS & took care of Server Performance and Tuning/Monitoring EC2.
  • Worked on providing the solution of complex technical issues to maintain the Unix hosts of Bell Canada from Off shore .
  • Resolved complex issues on NFS/LVM/SVM/VXVM/VCS/ZONES/LDOMS/Multipath.
  • Creation & Implementation of Shell scripts to audit the environment to perform health checks on hosts for UNIX environment.
  • Responsible for Performance tuning of various Sun /Hp & IBM blade servers & Kernel tuning
  • Performing root cause analysis for Complex issues in regard to Unix Servers implementation within the data center along with Process.
  • Planning & Implementation of Plans to migrate Unix physical hosts to Solaris Zones .
  • Solutions to complex Operating System issues pertaining to UNIX, Veritas Volume manager and Veritas Cluster & Live upgrade of Sun Servers .
  • Planning & implementation of TADDM tool using LDAP authentication for a renowned financial customer of IBM across Europe for configuration management.
  • Responsible for Projects to install Patches and tools for IBM clients that involves creating a Project plan resource allocation and Change management and to provide assistance in complex technical issues that involves coordination with Vendors to resolve hardware and other complex issues related to Volume management, Clusters, SAN etc.

Confidential

Unix Administrator

Responsibilities:

  • Installation configuration and maintenance of Sun Servers (Solaris8/9/10).
  • Worked on Incident, Problem and Change management on AOTS an in house tool of Confidential & Confidential .
  • Configuring and administering ZFS,Solaris Zones,LDOMS and Containers on Sun Solaris 10 operating system & Maintenance of HA environment using Veritas Cluster .
  • Configuration and administration of Sun and Veritas volume manager & server patching.
  • Complete coordination with the Hardware vendor in case of hardware failure/ up gradation.
  • Escalating typical OS and hardware issues with SUN by doing Sun Explorer Analysis on servers &solving Solving Volume management issues in regard to SVM and VXVM.
  • Providing Support to application developers in regard to issues on Os & servers.
  • Verification of Multipathing using Shell & Perl scripts on SAN environment of HITACHi, EMC, HP EVA after Up gradation of frames in SAN using Veritas dynamic multipathing, VXVM and Powerpaths pre checks & post implementation checks .

Confidential

Unix Administrator

Responsibilities:

  • Took Transition from Confidential -Mobile Team in UK for Production environment of Unix hosts.
  • Involved in activities of creating an Onsite/ Off shoring model to meet the SLA and Project objectives. Created Solutions for complex technical issues.
  • Jumpstart & kickstart / Patch/RPM & Package installations on SUN & Linux hosts.
  • Troubleshooting, Analysis and resolving escalated problems with in given target pertaining to NIS/NFS / Weblogic environment,Apache webserver & Tuxedo.
  • Performed Disk and RAID management Crash dump anaysis & Network configuration using ifconfig, lanscan, netstat to oversee Server Performance and Tuning/Monitoring.
  • Configurations of NIS, DNS, Samba, DHCP, FTP, SSH &Kernel parameters tuning.
  • Worked on tool like Hp Quality Center for all defect Management, Incident, Problem Change management. & BMC Patrol, Netcool, Remedy to perform the tasks.

Confidential, New Jersey

Sr. Unix Administrator

Responsibilities:

  • Provided expert solutions to the application developers & Creating a Roll Back Plan incase of crisis, Installation of Patch cluster & maintenance of servers with storage.
  • Rack mounting & Jumpstart Installation of the Servers & storages .
  • Performed Application installation /User administration, File System management, backup administration & was Involved in DR activity to switch over the environment for testing.
  • Coordination in a process for Incident, problem and Change Management for onsite offshore model for BT Radianz carry out changes/incidents and problems using ITIL methodologies.
  • Maintainence & troubleshooting of Hitachi San V9980 on Sun Cluster3.0.
  • Resolving Volume management issues using SVM & Veritas Volume manager.
  • Bench mark testing and Application support to System Testing for Live production environment.
  • Maintenance of NFS /LDOMS/ZFS/ZONES/NTP/Samba/DNS/Sun Cluster environment.
  • Maintenance of VSS (Visual source safe) to keep the track of all the source codes .
  • Maintenance Backups using Veritas Net Backup using GUI x11 environment on hummingbird exceed.
  • Database up gradation from oracle 9i to oracle 10g in Sun cluster 3.0 environment.
  • Coordination of hardware replacement and Operating system conflict issues with OEM vendors by doing log analysis and Sun explorer analysis by following the change management.

Confidential

Unix Administrator

Responsibilities:

  • Systems/Network/Application Configuration and Administration on Unix hosts
  • Maintenance of Gama Application (Canvasm Motorola) running on Sun Fire V440, V240.
  • Worked on Incident, problem and change management of in house tool of Confidential .
  • Implementation of packages and Patches by following the change management process.
  • Installation of applications on Sun servers & Providing sudo access to the application users & Configuration of network and applications on Sun Servers.
  • Installation and deployment of tools like HP openview, BMC Patrol agent.
  • Installation of oracle database in Linux cluster environment.
  • Installation of Sun servers Confidential CanvasM (a joint venture of Motorola & TechM) Initial setup.
  • System Monitoring (Heavy disk I/Os, CPU utilization on each server, Load on each server.
  • Troubleshooting problems pertaining to System Performance & Application Conflicts.
  • Using Solaris Volume Manager configuration for Creating mirrors & sub mirrors.
  • Troubleshooting problems pertaining to System Performance & Application Conflicts.
  • Performing capacity planning and performance tuning swap space, paging, disk space.

Confidential

Sr. Systems Support Engineer (SSSE)

Responsibilities:

  • Maintaining the Financial application running on Sun Solaris Sun Fire V880, V440 for Gurgaon based multinational client & Network Configuration and Administration & Patch Administration
  • User Administration (user account management, password management, disk space management)
  • Providing sudo access to the application users & Data backup Management (Tar, Veritas Net Backup)
  • Maintaining SAR (System activity reports) for all production servers.
  • Hardware configuration, implementation, installation and upgrades.
  • System Monitoring (Heavy disk I/Os, CPU utilization on each server, Load on each server.

Confidential

Technical Support Engineer

Responsibilities:

  • Maintaining the Financial application running on Sun Solaris Sun Fire V880.
  • Getting complete solution of Users problems.
  • Team shift Planning to cover 24 X 7 physical support.

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