SUMMARY:

• Over 7+ years IT experience that includes Citrix, Windows.
• Experience in Windows NT, 2000, 2003 and 2008 Server administration.
• Professional Working Experience on HP Servers ML580, IBM X Series Servers and DELL Power Edge Servers (1850, 2500, 2600, 6400).
• Installation, Configuration and Administration of Citrix Metaframe, Presentation Server, XenApp
• Supporting wide range of technologies like Windows, VMware and Citrix.
• Working knowledge on XenServer 5.6 sp2, Xendesktop 5.6/7.6 and Provisioning server 5.6 sp2.
• Working Knowledge on NetScalar 10.5 and AppSense
• Working Knowledge on VMWare horizon View
• Working knowledge on Microsoft SCCM 2012 and APP - V.
• Publishing applications and providing access to the users using console.
• Migrating from Citrix Metaframe Presentation Server 1.8 to 4.0 and Xenapp 4.5 to 6.0/6.5.
• Configuring MetaFrame Presentation Server Policies, Load Management and Printers.
• Knowledge on Citrix Password Manager and Access Gateway.
• Working Knowledge on Citrix Edgesight 5.4.
• Created Packages using Installation Manager and deploy those packages to different Citrix Servers.
• Monitoring and Managing Citrix Metaframe Presentation Servers and Citrix Xenapp Servers.
• Creating a test Environment in Citrix and VMware for Production Team to test their applications.
• Expertise in building Windows 2000, 2003 and Windows 2008 servers Array configurations, Diagnosing server and Updating Firmware.
• Experience working in large international complex directory environments with experience supporting Windows 2000, 2003 Active Directory (AD).
• Maintaining the File Server and Print Server and cloning the Desktops on Network in Windows environment.
• Experience In DNS, WINS, DHCP, RAID levels and Active directory.
• Application Support like PeopleSoft, Remedy, Service Center and Maximo.
• Providing comprehensive documentation for system builds.
• Worked on Change Management, Request Management and Incident tickets using Remedy/Service Center.
• Worked on On-call Production support 24x7.
• Experienced in offshore management, support & maintenance activities.
• Excellent communication and interpersonal skills.
• A very good team player with the ability to work independently.
• Experience in Data center administration.
• Work well both independently and as part of a team. Work well under pressure and conflicting priorities.

TECHNICAL SKILLS:

CITRIX: Application Virtualization (XenApp), Server Virtualization (XenServer,ESXi), Desktop Virtualization (XenDesktop), NetScalar, AppSense,VSphere 4.x to 5.x, VCenter, VMware Workstation, Assessments, Health Checks, Architecture, Design, Installation, Management, Administration and Upgrade, Presentation Server 3/4/4.5, XenApp 5/6/6.5, XenServer 5.6, XenDesktop 4/5, Provisioning Server 5.x, Desktop and Application Streaming, Metaframe 1.0, 1.8 and XP

Programming Languages: VB, HTML, XML

Operating Systems: Windows Server 2012/2012R2/2008/2008R2, Windows 7/8

Hardware: HP Proliant, IBM xSeries, Dell PowerEdge

Web Servers: IIS 5.0, IIS 6.0

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Citrix/Windows Adminsitrator

Responsibilities:

• Responsible for administering and supporting applications in 200 Citrix server environments on Windows Server 2003/2008.
• Responsible for Terminal server builds and Citrix Xenapp server deployments in both Physical and virtual environments.
• Provided 24/7 Production support for Citrix environment.
• Coordinated with the various applications teams and deployment of new environment, installation, configuration and maintenance.
• Created worker groups, configure Citrix XenApp policies, Created load evaluators to manage and use Edge-Sight server, TCP view etc. to figure out the root cause of the critical issues and troubleshoot them.
• Creating and Deploying of Virtual Machines from Templates and creating Snapshots with in no time, Cloning of Virtual Machines for future Deployments.
• Provide support, management and design for Citrix XenApp using Citrix Provisioning Servers and Citrix Access Gateways.
• Managed User profile through AppSense.
• Installed, Configured and administrated NetScaler 10.5
• Responsible for installing in-house and 3rd party applications on Citrix Terminal Servers and publishing to users through Citrix Delivery console (AMC Center).
• Managed Reporting tools for Devices, applications and user in SCCM for auditing purposes
• Maintained wintel and VMWare server CMDB.
• Configured, troubleshoot and monitored core services such as Active Directory, TCP/IP, DNS, WINS, DHCP and group policy.
• Administered Citrix provisioning services console 6.1 and 7.1.
• Installed and configured Citrix XenApp 6.5, published applications, created worker groups, Configure XenApp policies including printing and workspace control for 500 users on windows server 2008/2008R2/2012 R2.
• Installed, Configured maintained and troubleshoot Citrix presentation server 4. 5/5.0 on windows server 2008/2008R2/2012 R2.
• Design, implement and maintain VMWare and based infrastructure.
• Responsible for trouble tickets created by users and application support team from various locations and also worked with Citrix support in case of complex issues, working closely with business units inside the organization to deploy applications on Citrix servers.
• Evaluate, test, deploy and maintain VMWare software and upgrades.
• Manage and maintain Citrix Presentation Server 4.5 Farms and also plan, test, install, configure and manage different applications.
• Troubleshooting Citrix application related issues, Printer issues, Citrix Resource manager issues etc.
• Created load evaluators according to organizational requirements.
• Configured Web Interface for users to launch published applications for multiple domains.
• Resolved various changes and issues in LAN/WAN and DNS infrastructure which resulted in minimal network and system interruption.

Confidential, Fort Worth, Texas

Consultant - Citrix/windows

Responsibilities:

• Implemented XenDesktop infrastructure for 7000 user rollout.
• This includes redundant Desktop Directors, Web Interfaces, Citrix Secure Gateways and Secure Ticket Authorities.
• Customize web interface to create a unique page for the client and optimize for desktop presentation.
• Provide support, management and design for Citrix Desktop using Citrix Provisioning ServersS, and Citrix Access Gateways.
• Merged existing XenApp site and new XenDesktop web interface.
• Supporting in-house application management in Citrix environment through Citrix Streaming.
• Implement Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• Monitoring Citrix server's health by using Citrix Edge Sight.
• Implementing Quarterly patches to the Citrix servers and images suggested by Microsoft.
• Working with troubleshooting tools CDF Trace, PROC MON and Dependency Walker.
• Publishing Applications, Content and Desktops to users in Citrix Management Console.
• Responsible for Administration of Active Directory and delegating control / permissions.
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix XenApp Farm.
• Installing Hot Fixes(Rollup Packs and Feature packs) released by Citrix on Citrix XenApp Server.
• Monitored and Maintained the Citrix Web Interface server/Storefront servers.
• Provided 24/7 Production support for Citrix environment.
• Performed scripting through VBS, CMD, Performing Changes in Citrix XenApp.
• Managing, coordinating, planning and executing XenApp project.
• Diagnosing & Troubleshooting Citrix XenApp Related issues.

Confidential, Franklin, Tennessee

Citrix Administrator

Responsibilities:

• Installing, configuring and administering Windows2003/2008 servers.
• Monitoring & maintaining Citrix Meta Frame PS 4.5 Farm which includes 600+ servers, 5500+ user base & more than 200 various applications.
• Worked on xenserver and xendesktop environments.
• Managed resources on the Citrix Environment using the Resource Manager.
• On boarding of applications to Citrix Environment.
• Publishing of application in the Citrix environment for the User to test through the web interface.
• Interacting with business users for gathering the requirements for on boarding the applications to Citrix Servers.
• Configured various Policies in Citrix Presentation Server.
• Maintaining printer drivers on Citrix Servers in the Farm.
• Providing users with access rights and permissions for accessing the applications.
• Responsible for administering and troubleshooting all the issues related to Active Directory, Windows 2000 and 2003 Servers.
• Creating users and assigning the roles depending on the privileges and restricts the user access.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Defining group permissions and creating local and global groups with account policies using Enterprise Administrator. Creating user rights and defining local and roaming profiles.
• Administered and setup print servers in Win2003/2008 server.
• Working on various environments such as testing, implementation, Production support & Giving Production support on 24/7 bases (during critical issues).
• On call rotating basis, providing 24x7 Support on Intel Windows System.
• Excellent Client handling& Technical skills, which involve interactions, updating and remote transitioning of business specific applications.

Confidential, Euronext, NY

Citrix Engineer

Responsibilities:

• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix PS 4.0 farm.
• Installing Hot Fixes released by Citrix on Citrix Meta frame Presentation Servers through Installation Manager Monitored and Maintained the Citrix Web Interface server.
• Implemented the Cluster Environment for Citrix Data Store servers.
• Configuration of Farms, Zones, DC's, DS, TS License servers, Web Servers.
• Responsible for trouble tickets created by users and application support team from various locations and also worked with Citrix support in case of complex issues, working closely with business units inside the organization to deploy applications on Citrix servers.
• Evaluate, test, deploy and maintain VMWare software and upgrades.
• Resolved various issues such as Windows Policies, Application.
• Licensing through RDP, Net - meeting. Coordinating with Vendors regarding production issues & solving problems.

Confidential

Technical Associate

Responsibilities:

• Install, Monitor & maintained Citrix Meta Frame Farm which includes 300+ servers and 2000 user base & more than 100 various applications.
• Manage the Printers in Citrix Meta Frame 1.8 farm.
• Installing the Applications on Citrix Servers as required by the Regions and Departments.
• Publishing the Application and giving permissions to the users.
• Configuring MetaFrame Presentation Server Policies, Load Management and Printers.
• Installation, configuration and system administration of Windows 2003/2000.
• Build VMWare session on ESX 2.5 Server, Cloning, and Creating Templates.
• Upgrading Memory, CPU and Disk size on the existing VMware Sessions on ESX Servers.
• Building the Cluster Environment for ESX Servers to maintain the VMware Sessions.
• Provide support in performance tuning and issue resolution.
• Creates and troubleshoots Windows Security Patch packages
• Installation, configuration of IIS, DNS, DHCP.
• Worked on Active Directory users and groups.
• Worked with Remedy Tool for ticketing process
• Working on Incident Tickets while on-call 24x7 rotation basis environment.