System Engineer Resume Profile
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Security/Mnitring - Develped Security psture fr cmpany. Utilizing the fllwing technlgies:
- Netwrk- Redesigned netwrk infrastructure t add great redundancy.
- Desktp: Built infrastructure t supprt virtual desktps utilizing VMware View. This allwed the rganizatin t realize greater flexibility and cst savings.
- Server: Refresh server technlgies with the gal f increasing stability and cutting cst.
- Assisted with the virtualizatin plan f Cisc UC platfrm
- Develped plan t terminate inbund calls via SIP int Cisc Cube slutin
- Managed the deplyed Vide Cnferencing rganizatin wide utilizing Cisc 3515 MCU , Lifesize VC unit and Miral ClearSea prduct t prvide iPad vide cnferencing capabilities.
- Majr Prjects: Served as Technlgy lead r implemented the fllwing slutins:
- Spam filter upgrade deplying Prfpint with regulatry cmpliance cmpnents
- Majr Netwrk upgrade migrating frm multivendr cnfiguratin t Cisc VSS Cre with a 20 Gigabit backbne cnnected t ether-channels t the IDF.
- Deplyed Multiple SAN slutins in a replicatin envirnment fr DR
- iS devices fr rad warrirs prviding seamless functinality
- Exchange 2003 t Exchange 2010 migratin
- Migrated frm Checkpint firewall t Cisc ASA 5520s
- I designed flexible technlgy slutins fr a fledgling call center, later named t the 70th fastest grwing cmpanies in the Metr Atlanta area. These slutins increased stability, redundancy, business cntinuity, scalability, and security fr the enterprise. RYLA was named the largest VIP AVAYA custmer wrldwide terminating ver 4,000 VIP calls ging t 3,600 seats. The custmer base included TDJakes, Crefl Dllar ministries, Dunn and Bradstreet, AT T, Verizn Wireless, and An. Managed the Netwrk and Server teams day t day respnsibilities and call schedule.
- Management Prvided varius management functins t enhance the wrk envirnment:
- Researched new slutins and prvided a technlgy agenda each year which significantly enhanced the enterprise.
- Mnitr best practices industry wide and prvided insight t embrace said technlgies
- Prvided standards fr all aspects f technlgy. Vice, Netwrking, Server, Security and Helpdesk
- Prvided yearly technlgy budget numbers fr technlgy teams
- Negtiated with vendrs fr technlgy acquisitin and included a RI in implementing technlgy
- Prvide BU infrmatin n the Cst f Gds
- Prepared a prject life cycle including Planning, Build, Test Plan, Training, and Deplyment
- Security Prvided technical leadership n the PCI cmpliance team. Utilizing the fllwing slutins t enhance security:
- VIP: Wrked n the team that designed and upgraded enterprise call center platfrm frm AVAYA IP ffice and Nble Systems t AVAYA enterprise slutin heavily relying G.729 and G.711 CDECs.
- Mnitring: Designed and built mnitring slutins t mnitr HVAC, Server, Netwrk and Vice slutins, which increased the visibility f issues by Increasing mnitring and alerting:
- Netwrk: Redesigned netwrk infrastructure t prvide higher stability and failver. Allwing the rganizatin t leverage a true AVVID slutin with faster cnvergence.
- Desktp: Deplyed Custm scripts using Perl, pwershell, and VBscript. Deplyed KISK cnfiguratin t wrkstatins using GPs, Altiris CMS level 1 t manage desktps, iGEL/Wyse Thin Client slutins. Assisted in reslutin f Level III tickets.
- Server: Perfrmed server technlgy, refresh and maintenance plan and deplyed slutins t mitigate grwing issues.
- Telecmmunicatins: Designed multi-lcatin slutin utilizing high bandwidth lw cst slutins and custmized slutins.
- Prvide migratin plan frm multiple T1s t new technlgy slutins
- Utilized technlgies such as P-t-P, DS3s, MPLS, Metr-E, and ATM based circuits
- Netwrk design and deplyment fr Kenya Affiliate utilizing Cisc gear and IP ver VSAT.
- Majr Prjects: Served as Technlgy lead r implemented the fllwing slutins:
- Upgraded the mail system t have redundant Prfpint appliance and Exchange 2003 frm a standalne Exchange 2000
- Majr Netwrk upgrade migrating frm multivendr cnfiguratin t Cisc VSS Cre with a 20 Gigabit backbne cnnected t ether-channels t the IDF.
- Deplyed Multiple SAN slutins in a replicatin envirnment fr DR
- Expansin f Data center facilities t accmmdate 24 racks frm 6 racks
- Netwrk design and equipment deplyment equipment fr new site in Saraland, AL
- Deplyed Avaya and Aspect call center slutins
- Migrate t new IP address space
- Made a significant impact t the technlgy at a HSBCU. Bringing unprecedented stability, redundancy, and scalability t the infrastructure. I managed the team that maintained infrastructure fr 2,000 users that resided at 7 sites. Deplyments increased prductivity f the enterprise and used different scripting technlgies t maximize the flexibility f making enterprise mdificatins. Planned and implemented departmental emplyee incentive prgrams, which included internal training. Wrte evaluatin and develped career path fr persnnel. Managed custmer satisfactin fr varius help desk issues and prjects. Devised plicy t make enterprise HIPPA cmpliant. Participated n cmmittee t prpse several slutins t increase research prductivity and prpsed capex expenditures fr grants. Wrte emplyee perfrmance evaluatins.
- Management:
- Perfrmed emplyee evaluatins
- Met with department leads t discuss IT strategy
- Security: Perfrmed peridic audits f the security f the envirnment
- VIP/Vide:
- Mnitring: NMIS, Slarwinds, smkeping
- Desktp: Designed VMPS infrastructure and management applicatin which was written in PHP
- Servers:
- Telecmmunicatins: Metr-E, SMF ging t Meet me Rm 56 Marietta
- Generated scripts t d varius tasks in the enterprise utilizing Perl and Shell scripts.
- Majr prjects: Served as technlgy Lead r Majr cntributr t the fllwing prjects
- Migrated frm GrupWise t Exchange
- Migratin t RFC 1918 space internally
- Upgrades included upgrades t pwer, switching, cnslidatin f services and redundancy. 100-device netwrk.
- Built Cisc Wireless cntrllers and pushed SSID settings via GP
- UPC is a leader in wireless cmmunity MMS and SMS messages enabling ne t many /cmmunicatins. We fstered affiliatins with majr mbile carriers glbally including AT T, Verizn Wireless, Virgin Mbile, Sprint, and Alltel. We als handled vting fr several Reality TV shws. Functined as technical lead fr netwrk prjects and n the cmmittee fr Windws and Unix slutins. Prpsed and implemented slutins t reduce spending. Enhanced crprate netwrk infrastructure security mdel and deplyed varius pen surce utilities t mnitr and alert based n issues. Maintained the build infrastructure and managed the branching f CVS cde.
- Security: Research n current netwrk attacks and devising pssible slutins. Maintained PIX firewalls
- Mnitring: Utilized pen surce utilities t mnitr and manage netwrk infrastructure
- Pix analg, nmis
- Netwrk upgrade reducing the mnthly expenses frm 10k t 2k per mnth
- Migrated rganizatin frm T1 circuits t Metr-E circuits acrss the internet which then cnnected t the cl via IPSEC
- Upgraded the SAN envirnment t EMC Clarin slutin
- Cnfidential
- Netwrk /System Engineer
- Abut was the leader in human search prviding guides wh were subject matter experts in the categry. This infrmatin was als supplemented by search engine affiliatins in the backend. rganized a team and helped redesign f the crprate mail system utilizing qmail, exchange and custm cde. Als helped devise security plicy and rll ut prcedure fr crprate servers and multiple netwrk envirnments.
- Security:
- Netwrk: Administered ruters running multiple ruting prtcls between varius sites. Cnfigured
- Server:
- theglbe.cm was a market leader in the persnal hme space revlutin. Their business mdel allwed the scial website revlutin we experience tday. theglbe.cm had ne f the mst successful IPs in histry climbing frm 9 t 96 n pening day. Wrked in a technlgy research rle discvering hw new technlgies can allw faster cntent delivery. Respnsibilities included handling Level 3 helpdesk issues.
- Netwrk:
- Desktp: Supprted several S at the desktp level including: Linux, Mac S 9.1, Sun Slaris x86 and Sparc, and Windws NT and ver 150 business machines.
- Establish and trublesht cnnectin with VMS server. Implement upgrades n existing hardware. Envirnment cntained several perating system platfrms Windws 3.x, Windws 95, Windws NT and ver 1000 business machines. Including Macintsh and x86 machines.
- Respnsibilities included:
- Trubleshting hardware bugs with varius machines, created accunts n Enterprise netwrk, created ms exchange accunts, creatin and management f DHCP scpe fr several subnets, creatin f plicies and wall papers fr crprate use, created lcal INTRANET page, and cnfiguring varius sftware packages.
- Implement upgrades n existing hardware frm Windws 3.x t Windws 95 in a netwrk envirnment. perated as system analyst find slutins t varius hardware and sftware cnflicts that frequently arse. Wrked n 164 persnal cmputers in bth a netwrk and stand-alne envirnment.
- Trubleshting and upgraded existing hardware and backed up existing infrmatin.
- Installatin and cnfiguratin f security sftware Frtress .
- Basic netwrk cnfiguratin setting up netwrk prtcls, and specifying relevant IP infrmatin.
- Dataserv Frmerly knwn as Wang Cmputers Minneaplis, Minnesta
- Traveled t select Allstate Insurance Sites in the Nrth East and Mid-West Regins f the United States. Machines cnnected thrugh a 5250 emulatr, which cnnected t a database n a WAN.
- Replaced and recnfigured defective mtherbards n IBM machines n S/2 platfrm.
- Limited truble shting n S/2 platfrm.
- Sun Slaris, FreeBSD, penBSD, Mac S X, Windws 2003 Server and Windws XP Prfessinal, Linux Redhat, Debian, and Slackware , Windws 2008
- Enterprise Servers and Hardware:
- Sun Enterprise 2/250/450/4500/210, several x86 Servers including Dell and HP, Macintsh, and varius RAID Cntrllers.
- Ruting and WAN Prtcls:
- Varius Cisc Switches and Ruters, Cisc VPN Cncentratr, PIX firewalls and DMZ RIP, IGRP, EIGRP, SPF, BGP/MBGP, and Frame Relay, Lcal Directry, F5 BigIP, Cisc CSS
- Sftware Applicatins:
- Nmap, Sendmail, qmail, pp3, dns, ntp, strbe, ques, tripwire, tcpwire, sshd, NATd, IPFW, ipf, samba, and apache versins 1 and 2 , NETIQ AEGIS, NETIQ DRS, Quest Active Rles server, Quest Quick Cnnect