Summary

• Client-focused, innovative technology leader with keen ability to translate business needs into efficient and effective technological solutions.
• Articulate communicator with clients, management, and colleagues.
• Point person for complex projects with an established track record of success in high-pressure and high-visibility situations.
• Seeks opportunity to leverage IT and management skills to advance the mission of a forward-thinking organization.

• Thorough, detail-oriented, and tenacious in resolving project issues
• Extremely knowledgeable and personable
• Highly recommend her as a project manager and team member

PROFESSIONAL EXPERIENCE

Confidential

Senior Management Consultant

• Develop and define to-be processes for Alaska Department of Transportation enterprise resource planning ERP financials implementation conducted workshops with clients to review processes. Review existing processes and research best practices to formulate business-process recommendations as well as an RFP for Colorado Department of Transportation's implementation of new portfolio-, project-, and cash-management program.
• Client Support: Developed business case documentation to support client's selection of program- and project-management solutions.
• Program Management: Established detailed systems requirements and RFP for Colorado Department of Transportation project.

Confidential

Project Manager/Consultant

• Provided IT project management and leadership for multiple State of Delaware agencies, including Secretary of State, Governor's Office, Legislative/Controller General, Department of Transportation, Division of Motor Vehicles, and Insurance Commissioner. Communicated with vendors, consultants, and internal staff to coordinate project details and schedules. Participated in developing and implementing IT project plans and project methodologies. Provided project management, systems and business analysis, and functional expertise on development and implementation of in-house financial client/server system. Developed RFP for Enterprise Document Management solution and defined and implemented strategy to eliminate duplicate data across various in-house systems. Served as project manager for modification and integration of in-house systems to support statewide PeopleSoft financial system implementation for State of Delaware. Identified short- and long-term IT resource requirements implemented resource requirements, allocation, project plans and interdependencies, and critical paths. Conducted vendor-solution analysis and research for multiple business groups.
• Training: Created in-house custom training materials and courses oversaw training of more than 200 team members on custom financial systems and Primavera project-management system.
• Leadership: Served as subject-matter expert on capital financial systems, analysis, and reporting.
• Process Improvement: Integrated pre-construction and construction project schedules, financials, and GIS information for management, legislative, and federal reporting for Department of Transportation, resulting in single agency-wide project-information source. Worked with finance department to streamline and automate business processes and reporting.
• Accomplishment: Developed business requirements and RFPs, implemented and configured maintenance-management system as well as configuration and implementation of Primavera, and provided ongoing system and business support of Primavera project-management system and in-house financials system for Department of Transportation. Project manager for multiple projects occurring at the same time.

Confidential

Project Manager/Consultant

Managed MVS ad Y2K conversions for credit card systems supporting high volume and high-value transactions. Developed SQL queries to facilitate system and data analysis. Analyzed credit-card systems, data mapping, and business process reengineering.

ADDITIONAL EXPERIENCE

Confidential

Project Manager/Consultant

Confidential

Assistant Vice President, Consumer Loan Technical Support and Electronic Document Management

• Managed consumer loan technical support and electronic document management departments with a staff of 19. Performed all aspects of project planning and management for conversion of 150,000 accounts from four different software systems to a new loan accounting system. Developed, coordinated, and managed the review of all software relating to multiple business units, federal and state laws, legal ethics, and two banks. Planned, budgeted, and coordinated system enhancements, hardware, and software to support the strategic and tactical business plans while incorporating business reengineering.
• Leadership: Served as subject-matter expert on consumer lending financial systems. Coordinated with multiple divisions to identify overlapping business requirements and cross-divisional impacts for IT projects and new business developments.
• Process Improvement: Streamlined procedures that resulted in a 20 staff savings by developing workflow enhancements that merged PC technology and software.
• Accomplishment: Eliminated two-year backlog in the Electronic Document department within eight months. Achieved 30 reduction in imaging time by reengineering procedures, establishing standards, up-grading software, and retraining staff. .

Confidential

Adjunct Professor of Systems Analysis and Introduction to Programming Logic