SUMMARY:

• Dynamic and Performance Driven IT professional with a total of 9+ years of experience includes, 7 years of experience in the areas of servers build, test, install, management, maintenance, implementation, upgrade and decommission processes in highly scalable, highly available servers’ support and solutions. 6 years of experience in VMware technologies. 6 years of experience with hardware, networking and IT security support.
• Planning and implementing Server setup, configuration & administration of Windows 2012, 2008, 2003 & 2000 Servers
• Working experience with Active Directory, DHCP, DNS, WINS and RRAS servers
• Hands on experience remediating Server and network security vulnerabilities.
• Worked on penetration test run with Tenable Nessus Manager and patched IT infrastructure as per scan results.
• Experience with user accounts & group policies creation, performing troubleshooting of existing GPO issues
• Experience with MS cluster creation, management & troubleshooting node/resource/cluster issues
• Monitored windows environment for anomalies and errors, reporting and escalation of issues
• Maintained quarterly patch levels on the servers through Vulnerability mgmt. program
• Experience with VMware vSphere suite 6.x/5.x/4.x including VMware vCenter Server, VMware ESX/ESXi clusters, Virtual machines and templates
• Experience with advance features such as vMotion, storage vMotion, High Availability, DRS. VMware Site Recovery manager for Disaster recovery of environment; physical to virtual migration (P2Vs) and virtual to virtual migration (V2Vs) using VMware vConverter
• Experience in configuring VMware Fault Tolerance (FT) for critical applications
• Good understanding of resource mgmt. framework like creating resource pools and adding the VMs
• Experience in configuring protection groups and recovery plans to protect Virtual machines and perform disaster recovery tests using Site Recovery Manager (SRM) in case of real disaster
• Support VDI VMware environment with VDI capacity planning and emergency readiness policy
• Create & manage VDI parent images\VDI pools and conduct daily system health checks
• Experience with VDI infrastructure migration from VMware View 5.2 to Horizon 6.0
• Experience in iSCSI, SAN, NAS, NFS storage, FCOE and RAID concept
• Extensive understanding of networking concepts, (IE. Configuration of networks, router configuration and wireless security, TCP/IP, VPN, Content Filtering, VLANs, and routing in LAN/WAN, Ethernet Port, Patch Panel and wireless networks.)
• Experience on AD, DHCP, DNS,IIS, Exchange, Windows clustering and ODBC connections
• Experience with creating, customizing and deploying PowerShell scripts
• Experience in Microsoft Office Suite, Open Office, Visio, Outlook, Printer
• Experience with Data Center/Server Farm environment like Server deployment, Cabling & labeling maintaining AC cooling, Environmental Sensing Devices, power and UPS monitoring
• Experience with HP and Dell rack - mounted servers and blade servers
• Experience in technical documentation for quality, compliance and security purpose
• Good experience in working with end users and customers to resolve production issues. Good experience in troubleshooting runtime errors on Windows servers. Extensive working experience in setting up cluster environment for Load balancing (NLB) high availability of Windows servers
• Used VMware Mirage for central management of physical desktops and laptops remotely in VDI environment.
• Used VMware User Environment Management for end-user profile management in a complex VDI environment
• Knowledge of other virtual technologies like Citrix Xen Server, MS Hyper V
• Experience with server builds, patch management, virus scanning and updates
• Excellent trouble shooting as well as documentation skills
• Experience in working fast paced, deadline oriented environments
• Strong communication and written skill and a motivated team player with ‘can-do’ attitude.

TECHNICAL SKILLS:

VMware: vSphere and ESXi 5.1/5.5/6.0, vCenter server, VMware Update Manager, VMware Tools, Hyper-V, Virtual Networking, Storage and Security, VMware Converter, DRS, HA and FT.

Operating System: Windows Server 2012, 2008, 2003, Microsoft ClusterServer, MS Exchange, Unix, Linux

Hardware: x86, x64, Intel and AMD based machines, Routers, Switches, Cisco UCS

Storage: DAS, NAS (NFS), SAN and ISCSI.

Backup Software: Veeam Backup, Symantec NetBackup, Windows NT Backup Exec 2012

Antivirus: Symantec Endpoint, Norton Antivirus and McAfee.

Patching/Vul. Manager: IBM BigFix, Tenable Nessus

Networking: Cisco Routers and Switches, HP Procurve, Brocade, MDS fabric switches, Fortigate Firewall

Networking Protocols: TCP/IP, UDP, DHCP, HTTP, HTTPS, VPN, DNS, NTP, WINS, FTP, SSH, WinSCP, Telnet

Documentation Applications: Microsoft Office suite, Access, Project, Visio

Terminal Services: Remote Desktop Services, VNC, Putty, Tera Term, Team Viewer, Citrix, Logmein

Monitoring tools: Solarwinds, IBM Tivoli, HP OpenView, HP Operations Manager, HP SIM, HP SMH

Service Managers (ITSM): Service-Now, HP Service Manager

EXPERIENCE SUMMARY:

Confidential, New York, NY

Systems Engineer / IT Security Consultant

Responsibilities:

• Transitioned Win server 2003 to server 2012R2
• Implemented IBM BigFix and monthly patch cycle created.
• Implemented and upgraded Tenable Nessus vulnerability scanner to latest version.
• In response to scan results, OS and third party app patches applied.
• Created Unique local account passwords throughout all workstations, servers, applications, storage and network devices
• OS Hardening policy modified and increased.
• Implemented NFS whitelist for all NetApp controllers and removed Share permissions for everyone.
• All Sensitive data /files made password protected and encrypted for network share
• SMB Signing enabled on all servers and workstations.
• SMB Null shares settings were disabled with GPO
• Deployed Microsoft Baseline Analyzer (MBSA), Big Fix and Nessus and remediated missing patches.
• Removed Anonymous accounts from all FTP servers
• Disabled NetBIOS and LLMNR via GPO on all servers.
• To replace Clear text protocols, firewall rules were configured, Implemented SSH, SFTP, SCP, HTTPS, SMTPS
• TLS 1.1/1.2 implemented using a valid CA signed
• SNMPv3 implemented and routed to a secured management network, ACL implemented to restrict devices to comm. to SNMP server.
• Configured, tested, and documentedSRMspecific vCenter alerts and alarms
• Reserved ports being used and disabled unused ports. Port Monitoring Enabled with Solarwinds syslog to remediate comm. eavesdropping ARP attack
• Worked with vendor to implement internal Firewall to segregate server and user network segments
• Implemented ACL and restricted access to IT mgmt VLANs to only IT workstations.
• Reviewed firewall policies and tighten rules
• Implemented Microsoft Root CA and Enterprise authority
• Upgraded and reconfigured HP Procurve /Cisco switches
• Upgraded HP DL and BL servers with latest service packs
• Upgraded HP C7000 Enclosures Onboard Administrator along with blades - switches
• Managed nodes in Solarwinds for monitoring.

Environment: VMware vSphere 6.5; VMs and Appliances, Windows server 2012/R2, 2008/R2; HP ProLiant BL and DL series Gen 6, 7, 8, 9, HP C7000 Blade enclosures, EMC VNXe Unisphere storage arrays

Confidential, Orlando, FL

Windows System Admin/ VMware Engineer

Responsibilities:

• Supporting Disney’s DTSS service as a DTOC (Disney Technology Operations Center) member since May’2015 for 24X7 onsite support and service availability.
• Assisted new Customer Support employees with customer knowledge development
• Support Citrix VMware environment.
• Support VDI Vmware environment.
• Managed resources within active directory as it pertains to Hyper V clustering
• Worked on Cisco UCS and HP server hardware and software.
• Cisco UCS implementation and configuration
• Supporting multi domain AD environment.
• Demonstrated experience & knowledge with cloud platform on Amazon Web Services(AWS) and Microsoft Azure
• Administration of MicrosoftIIS, IBM IHS,Apache&Tomcat in Windows Environment
• Deployed VApp workflow is to provide a single call workflow that is capable of instantiating a VApp Template fromvCloudDirector (vCD) and performing a number of operations on the resulting VApp before actually deploying and powering it on.
• Using Power shell scripting for automation of works; providing DR solutions to clients using VsphereSRM
• Provide 24/7 support to Middleware application servers Websphere, Weblogic, Tomcat, WebserversApache,IIS, Oracle IPlanet and Database servers Oracle, DB2, MS SQL, MySQL
• Supporting OS, hardware and networking of converged infrastructure.
• Install and configuration of MS SQL and Oracle servers.
• Managing Amazon Web Services (AWS) infrastructure with automation and configuration
• Execute all non-revenue based change and shared infrastructure change as required
• Work in the Infrastructure design and planning from a virtualization & storage perspective involving large scale clusters
• DeployedVMwareSiteRecoveryManager and assisted in creating policies and procedures fordisasterrecoveryplans
• Supporting FCOE/ Fiber channel/ Fabric network configuration and troubleshooting SAN.
• Work in data migration involving SAN and NAS from older storage clusters to new storage cluster.
• Worked on HP C7000 Blade enclosure configuration and administration
• Implemented and managed VMWare Servers and Designed solution based on VMware
• Involved in P2V, V2P and V2V Migrations using VMware converter and provided support for the related issues
• Involved in ESXi Update Manager and Patch Management
• Involved in Virtual Center Management and VMWare License Management
• Virtualization monitoring and performance planning
• Installing, configuring and deploying Microsoft Clustering servers
• Creating, customizing and deploying PowerShell scripts
• Supporting EMC VPLEX and VMAX storage on SAN and NAS with fiber channel
• Expert in implementing and managing High Availability / Clustering environments
• Translate technical documentation in provisioning Windows enterprise servers in virtual platform
• Experienced in performing network and security audits (PCI security compliance)
• Worked on patching Qualys and system vulnerabilities
• Implemented EMC ViPR SRM in environment to better visualize and manage storage to IT

Environment: VMware vSphere 6, 5.5; Hyper-V, Windows server 2012/R2, 2008/R2, 2003; Site Recovery Manager(SRM) HP ProLiant BL and DL series Gen 7 Gen 8, Gen 9, HP C7000 Blade enclosures, Cisco UCS, HP and EMC storage arrays

Confidential, Cary, NC

Windows System Admin/ VMware Administrator

Responsibilities:

• Designed, installed and configured Windows 2003 and 2008 servers in Enterprise Environment of 3000+ physical servers and 1000+ VMs.
• Experience with Hyper - Virtualization Assessment and Implementation
• Worked on Microsoft System Center Configuration Manager (SCCM) implementation and maintenance.
• Designed and implemented the enterprise Windows 2003 Active Directory & GPO’s.
• Install support and maintain ADFS in infrastructure.
• Windows 2003 Server Maintenance and builds.
• Install & Support Web Servers, FTP Servers, File and Print Servers
• Help and support on iSCSI SAN and NAS storage.
• Maintained networking devices and various servers’ hardware & software.
• Performed installations and testing of upgrades and patches before final implementation in the active network.
• Defined and implemented backup service levels.
• Experience withSRM5 deployment and implementation using vSphere replication.
• Responsible for documentation of processes and changes in the network on a day to day basis.
• Managed and Monitored availability, performance and Disk/CPU usage of servers
• Performing backups of data on the servers as well as network backups
• Monitor various aspects of server like health, file systems, logs using tools like HP OM, IBM Tivoli, HP Service Manager, BMC patrol, and Net view.
• Assisting customers and end users with hardware, software application & network connectivity issues.
• Actively participated in migration from Windows server and application updates.
• Troubleshooting of file system issues with remote servers via telnet and putty.
• Creation of profiles, profile manager, task configuration and execution with ITM 5.1 package.
• Worked on vCenter Configuration Manager for setting the parameter values for storage and ESX hosts.
• Generated reports with Health analyzer giving recommendations and resolving performance and tuning issues in the HA, DRS clusters and virtual Datacenters.
• Configuring VMware for clustered environment and implementing DRS, HA along with implementing vMotion.
• Analysis of physical server candidates, which are eligible for Virtual Conversion Process using VCenter Guided Consolidation.
• Worked closely with Storage and Networking teams to ensure allocated SAN, Fiber and networking infrastructure reflected specifications laid out in initial VMware farm design to ensure successful deployment
• Configure and maintain all server appliance hardware in Data Center, which includes managing and maintaining VMware virtual infrastructure.
• Upgrading the Firmware to the latest version/date on the BIOS/ controllers/ hard drives.

Environment: VMware vSphere 5.5/5.1/5.0/4.1 , Windows server 2003, 2008/R2, 2012, Active Directory, HP ProLiant BL and DL series Gen 6, Gen 7 and IBM x Series

Confidential, NJ

Systems Administrator

Responsibilities:

• Hands on experience in designing and implementing new methods, procedures, and systems (both automated and manual) to improve the processing and flow of information within the company.
• Assisted in developing documentation of the system specifications, including system scripts, system installation procedures, system backup and recovery techniques and system test methods.
• Assisted in developing cost/benefit analysis for new proposed program modifications, methods, and procedures.
• Managed Windows Server Update services
• Enforced configuration settings with group policy
• Developed system build and hardening guides
• Troubleshot basic network problems; monitored and evaluated system performance. Analyze, install and configure applications as needed.
• Improved basic operational databases, software configuration controls and system interfaces for computer system(s) assigned.
• Prepared systems for operational use and supports operational tests.

Environment: Windows server 2003, 2008/R2, Active Directory, Dell and IBM servers

Confidential, NYC, NY

Jr. Systems Engineer

Responsibilities:

• In place upgrade of Domain Controllers from Windows 2003 to Windows 2008
• Analyzing weekly patching report for potential vulnerabilities generated by QUALYS Guard for Domain Controllers and Member servers.
• Creating a weekly report consisting of the number of installed and pending patches per domain, region and site.
• Coordinate with application owners for Windows 2003 server owners to help them in decommission or upgrade process.
• Creating and presenting change requests before the Change Management Team, for implementing changes in production.
• Raising emergency change request to patch a Domain Controller or Member server with a brand new hot fix that fixes a vulnerability.
• Create GPOs to for Domain Controllers to point to the new regional WSUS.
• Collaborating with the offshore team in approving the security and critical patches for Domain Controllers and Member Servers for the quarterly patching cycle.
• Install and configure Windows 2008 Domain Controllers in Active Directory.
• Configure and set up DNS and DHCP settings for Active Directory.
• Create user accounts and modify the attributes in Active Directory.
• Create and modify the of groups in Active Directory.
• Moving FSMO roles to convenient Domain Controllers.
• Enhancing the security of Active Directory and Member Servers by implementing GPOs at domain and OU level.
• Creating GPO objects in Active Directory Domain Services with settings related to Audit, Event log size, User Account Control, User Rights, Windows Firewall, Internet communication, Security.
• Creating templates to deploy servers using the templates.
• Configuring forwarders/root hints on Domain Controllers in Active Directory.
• Adding load balancer IP to the TCP/IP settings of Domain Controllers and DHCP scopes for better DNS resolution.

Environment: Windows server 2003, 2008, Active Directory, IBM servers

Confidential

Hardware / Network Engineer

Responsibilities:

• Servers Management and real-time Server Monitoring.
• User Hardware & Software Issues including Networking and Operating Systems
• Configuring network security policies, Operating System and application software
• Planning & implementation of network security including building firewall
• Antivirus / Anti-spam Updates on server and workstations
• Managing Router tables and IP Addresses.
• Network Device Configuration.
• Perform Hardware Diagnostics, technical support & trouble shooting
• Problem Management and Troubleshooting
• Implementing Guidelines and Policies
• Disk Space management of various servers
• Email/Proxy server management
• Software management (MS) and management of various device drivers
• Security policy updating, Implement Firmware and Software Upgrades, Patch installation and Management
• Interaction with IDC and Telecom companies on various support issues and working with service providers to implement new or upgraded data network.
• Root Cause Analysis for Critical Events.
• Performing Network Integration Tests.
• Installing & configuring the network & security devices.
• Maintenance and monitoring network and attending day-to-day complaints on networking
• Perform day-today routine hardware and software maintenance as assigned, and provide assistance in proper upkeep and utilization of systems.
• Excellent skills in trouble shooting the hardware & network related issues.