SUMMARY

• Excellent experience in physical and virtual infrastructure installation, configuration, maintenance, administration, upgrade, decommission and troubleshooting.
• Expertise in managing IT infrastructure operations across Windows, Linux and VMware platforms.
• Competence in change management and configuration procedures for efficient handling of changes, to minimize the impact on production environment.
• Skilled in identifying and resolving technical issues in timely manner.
• Excellent communication skills to coordinate with different teams. Microsoft certified - MCSA 2008/2012

TECHNICAL SKILLS

Operating Systems: Windows 2003/2008/ R2/2012, Windows 7/8, RHT Linux

Linux CentOS, Mac OS:

Virtualization: VMware View 5.0, Horizon 6.0, VMware ESXi 5.x/6.x, vRealize

Applications: DNS, DHCP, Windows Active Directory, MS SharepointBackup: Veeam Backup, Veritas NetBackup

Databases: MS SQL 2005/2008/2012 , MySQL

Monitoring/Management tools: Radia Client Automation, IBM QRadar, SCOM, SCCM, HP SIM

Storage: Dell EqualLogic, Netapp, EMC, iSCSI, NFS, CIFS, FC, FCoE

Infrastructure Hardware: IBM X series - 3550, 3650 and 3850

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

System Administrator

Responsibilities:

• Perform installation and configuration of new desktop and server builds, upgrade and refresh desktop and servers, monitor desktop and servers’ health, decommission unproductive servers, verify integrity and availability of all desktop and server resources, systems and key processes and review system and application logs.
• Implement, monitor and maintain standard architecture for endpoints utilizing virtualized desktop systems (VMware Horizon).
• Manage users’ desktop image, desktop pools and patch deployment using VMware View Composer.
• Capacity Monitoring and performance troubleshooting of resources in VMware virtualized environment using vCenter Operations Manager.
• Apply and maintain IT systems security compliance in ITSAS (IT Security Automation Solution) application to follow best practices through TCP/IP vulnerability scans, APAR patches, Access Control Management and health checking for Windows and Linux operating system and middleware.
• Convert physical machines to virtual machines (P2V) and virtual machine to virtual machine (V2V) using VMware vConverter.
• Implemented Desktop Virtualization (VDI) and vWorkspace.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Create application packages in the APP-V Management Console to publish it.
• Experience in Citrix XenApp, XenDesktop and VDI Technologies.
• Experience with static desktop and dynamic desktop supporting technologies such as Thin Cloning, Provisioning, Application Virtualization (App-V).
• Experience in Powershell and Powercli for automating VM build process.
• Implementation of View 5.0, View 4.5 Desktop Virtualization View 4.6, VDI on Cisco UCS.
• Excellent understanding of networking fundamentals and network security. Experienced in installation, configuration, design and ongoing maintenance of Cisco router and switches.
• Virtualizing desktop applications for use in a VDI environment and application delivery through VMware ThinApp and App Volume 2.11.
• Carried out VDI using VMware Horizon View (5.5 & 6.0) and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Carried out VDI using VMware Horizon View (5.5 & 6.0) and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Maintained and configured VMware Horizon View Suite of products
• Maintained all LDAP services and administration, Performed LDAP Directory upgrades, enhancement and revisions. Worked with engineers and application developers' groups to implement solutions for the company's LDAP services.
• Carried out VDI using VMware Horizon View (5.5) and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Maintained and configured VMware Horizon View Suite of products
• Maintained and configured VMware Horizon View Suite of products
• Server builds with Windows 2008 R2, 2012 R2 with IIS, Tomcat.
• Designed the expansion for a two cluster 350 desktop VMware Horizon View 5.3 environment. Manage a 150 desktop VMware Horizon View 5.3 environment on Dell/Wyse P2X thin-clients, Manage a two cluster, six host, 8 servers VMware vSphere ESXi 5.5 environment.
• Carried out VDI using VMware Horizon View (5.5) and deployed, Managed and assigned VDI desktop policies and access through the Administrator and consider Connection server.
• Create and manage VMware ESXi cluster, configure DRS and High availability.
• Install, configure, implement, and monitor IBM QRadar Log Manager and SCOM for log source management from Windows, Linux, Exchange, SQL, IIS and SonicWall servers
• Address all issues or problem tickets by proper monitoring of servers. If required, partner with third party vendors on resolving complex problems and ensure complete resolution of application/hardware issues.
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
• Provide on call responsibilities 7*24*365 to resolve the production issues in a timely manner.

Confidential

System Engineer

Responsibilities:

• Provided Infrastructure support for around 400 servers including Windows, Linux and VMware hosts.
• Administrated of desktop computer updates and patches in VMware Horizon View.
• Administered and managed DNS, DHCP, Active Directory, WSUS, File server and WDS.
• Planned and Implemented life cycle management of software and hardware.
• Prepared clones and templates of virtual machines and worked with vMotion Migration.
• Applied and managed Group Policies, Audit settings, Firewall and security permissions to servers.
• Upgraded VMware ESXi hosts from 5.0 to 5.5 to address the latest vulnerabilities.
• Patched VMware ESXi hosts to latest updated using vCenter Update Manager.
• Managed and schedule backup jobs using Veeam backup and replication tool.
• Created, managed and troubleshoot windows 2008 clusters.
• Managed and upgrade OS, patches, monitored application using Radia Client automation.
• Installed and update certificates on windows applications such as MS SQL, Exchange and IIS.
• Assisted in performance analysis of existing infrastructure and recommended upgrades to improve infrastructure efficiency.
• Managed and support production environment including 1000 virtual machines and 500 physical servers and appliances.
• Deployed and built desktop and servers for production and test environments following strict build procedures in VMware environments.
• Administrated and monitored systems and applications using HP Operations Manager (HP OpenView).
• Monitored and managed AD DS, DNS, GPO and DHCP.
• ESS planning & deployment, IPS/IDS (Symantec) rules planning & deployment, EMS tool ( HP Openview ) planning & deployment, SLA report & automation of performance.
• Created and implemented Disaster Recovery Strategy between primary Data center and DR Site.
• Created images and packages, deployed operating systems and patches using SCCM.
• Managed EMC SAN data paths, failover and recovery using EMC Powerpath
• Monitored client’s infrastructure using monitoring tools such as HP SIM, SCOM and Solarwinds.
• Coordinated activities with internal/external technology owners/service providers.
• Provide Root Cause Analysis for all Windows issues, and make corresponding recommendations to remediate
• Provided On-call support - monitors, analyze, identify and troubleshoot technical issues.

Confidential

System Engineer

Responsibilities:

• Analyzed and managed user requirements, assisted end users and detected potential issues to critical IT systems.
• Accelerated virtual infrastructure adoption to simplify administration, improve security, and reduce total cost of ownership.
• Use HP OpenView to monitor Windows & UNIX servers.
• Coordinating with developers in deploying the code and in creating Task Scheduers
• Administrated Active Directory and applied and audited Group policies.
• Implemented VMware vCenter Server for centralized management of ESX/ESXi hosts & virtual servers, setting up automated v-Motion and configuring HA and DRS clusters
• Monitored and managed backup tasks using Symantec Netbackup.
• Created and applied VB and Powershell scripts to automate tasks.
• Troubleshoot infrastructure hardware issues and work with service providers to facilitate repairs.
• Established a central location on Microsoft Sharepoint for technical documentation that is readily available to all technical staff members

Confidential

Software Engineer

Responsibilities:

• Analyzed and developed software products using Microsoft DotNet language and SQL.
• Performed User Acceptance Testing planning through describing the key focus areas, test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts.
• Interacted and coordinated with overseas team to meet the deadlines.
• Prepared detail documentation and presentations using Microsoft Visio, Excel and Powerpoint.