Systems Engineer Resume
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WA
SUMMARY
- Systems Engineer specializing in Windows Server, IIS, SQL and Exchange/Office 365 administration for large Enterprise environment and designing corporate solutions that interfaces with Exchange/AD
- Deployed, maintained and troubleshoot multiple .Net applications on Windows Server 2012/2012R2/2008/2008 R2, SQL Server 2012/2008 and IIS 8.5/8.0/7.5/7.0.
- Experienced with large scale messaging migration projects involving Exchange 2007/2010/2016/ O365 in complex environments with multi - domains and with Unified Messaging/Lync/Skype/ActiveSync services.
- Installed and Configured SSL certificates in web servers and enabled secured (https) transactions.
- Ability to support and manage Enterprise mission critical applications, Operations support experience in a 24*7*365 support model
- Excellent interpersonal and communication skills that allow me to communicate with stakeholders in Application Development, Network and Storage teams.
- Demonstrated work experience building and managing Microsoft Azure cloud environments
- Understanding of Microsoft Azure cloud, Network Operations, Private and Hybrid cloud administration Managed Security using SQL Logins, Roles and Security Modes for various users.
- Created and maintained SQL agent for scheduling jobs.
- Created Alerts and Operators in SQL Servers to alert when any Failure occurred in the Database server
- Automated repetitive tasks such as patching validations, parsing event logs using PowerShell scripts.
- Experience in working with various monitoring tools (manage engine applications manager used by the monitoring team and configured the threshold values to variable parameters (threads, memory, server health, and garbage collection)
- Ability to support and manage Enterprise mission critical applications, Operations support experience in a 24*7*365 support model
- Excellent interpersonal and communication skills that allow me to communicate with stakeholders in Application Development, Network and Storage teams.
PROFESSIONAL EXPERIENCE
Systems Engineer
Confidential, WA
Responsibilities:
- Worked with Infrastructure and Service management team and provided support for installation and configuration of .net applications on Windows Server 2012/2008R2, IIS 8/7.5 and SQL server 2012/2008
- Worked on Windows Azure to deploy applications and migrate databases from on premise to azure. Deployed instances on staging and production and troubleshoot issues
- Provide resolution to complex scenarios like Mailbox Migrations to Cloud (Office 365), Hybrid Scenarios (Coexistence with on premise Exchange 2010/2013 and Office 365 for Mail flow in split domain scenario and rich coexistence features which helps in simplifying mailbox moves to Office 365 and a shared namespace)
- Setting up secure mail flow using Data loss prevention (DLP), Encryption and RMS services in cloud environment.
- Handling Transport Rule, SMTP Relay, NDR (Non delivery reports), ATP (Advance Threat Protection) related issue
- Handling issues, related to Migrating the Shared, Resource and Room Mailboxes to cloud.
- Handling post migrated issues like permissions and password issues for the users.
- Handle escalated issues and provide synopsis/root causes.
- Responsible of developing new tools for automation using PowerShell and improving the daily work.
- Provide support for issue resolution and documentation.
- Participate in 24 x 7 on call support as part of a scheduled rotation with other team members.
Systems Engineer
Confidential, Redmond, WA
Responsibilities:
- Working as a Windows/IIS Admin with Enterprise Test Configuration Management Team within Confidential Corporation.
- Deployed, maintained, and trouble-shoot various .Net applications and web services hosted on various versions IIS web servers (7.0/7.5/8.0/8.5 )
- Setup bindings, SSL certificates, configurations (web.config/app.config) on IIS Servers and configured featured as per application requirements
- Managed SSL Certificates for all lower and production environment and worked on renewing and setting up certificates with application in IIS
- Involved in end-to-end troubleshooting for any application slowness/service interruptions by looking at IIS Logs, EventViewer, Debug View and F12 Developer tools
- Installed .Net, AppFabric, MVC and all required 3rd party tools on Web Servers to create Software baseline for applications
- Provided root cause analysis for all P1 issues assigned and worked with development teams to fix issues.
- Coordinating with offshore team to resolve Infrastructure and application related issues
- Responsible of developing new tools for automation and improving the daily work using PowerShell
- Provide support for issue resolution and documentation.
- Participate in 24 x 7 on call support as part of a scheduled rotation with other team members.
