Technology Analyst Resume Profile

Work Experience:

Sr. Systems Administrator

Confidential

Windows Server 2003, 2008, 2012 builds/administration/maintenance for 1000 servers
VMWare template management and various VM support activities including P2V
PowerShell scripting
SCOM monitoring
Large scale updates/patching using IBM Big Fix IEM
Data room activities to include racking servers and mapping power connections
IBM hardware experience
Experience with large scale in-place upgrades from server 2003 to 2008 approx. 75 systems

Sr. Client Technology Analyst

Confidential

Mass scale XP to Win 7 migration
PC hardware/software support
Printer support
Mobile device support
Network support
Windows 7 and Windows XP OS support
Small to medium project management
Conf. room upgrades
EID migrations
SAP/Click/Go Live Support
Active Directory user management
Remote location support

Sr. IS Support Admin

Confidential

Windows 7 and XP base image creation, maintenance and deployment
Created automated installation packages for software
Mass scale XP to Win 7 migration
Image new systems, transfer data to new system, prepare old system for lease return
Level 3 desk side support including hardware/software support both onsite and over the phone for 1000 users.
Act as a lead support technician for co-workers and review escalated issues.
Active Directory administration including user account creation and modification.
Exchange administration to include email account creation, deletion and Exmerge.
Lotus Notes account administration
Citrix virtual desktop
Windows XP and Windows 7 OS desktop support
Microsoft Deployment Tookit setup and administration
Application scripting vbs, .bat, AutoIt
PC Lifecycle management
Organized receipt/storage of over 500 systems
Group Policy creation/management.

Accomplishments: Through outstanding work and an excellent work ethic, I progressed quickly through my previous organization to be assigned with substantial responsibilities with a lot of customer facing systems and technologies. Currently, I continue to be assigned higher profile projects while performing daily support for approximately 1,000 Windows servers. In April of 2014, I was approached by the Enterprise Server team and encouraged to apply for an open position on their team and was hired for the position.

Related Skills: Earned an A , MCP, MCITP and MCSA: Solutions Associate: Windows 7. I also plan to pursue a CCENT certification and/or MS Server certifications.

Experience with the following:
APP-V
Citrix Virtualization
Microsoft Deployment Toolkit MDT
Lotus Notes
AD DS
Windows Server 2003
Windows Server 2008
Windows Server 2012
Windows Server 2008 and 2012 Core
IBM BigFix IEM
McAfee
Group Policy mgmt.
MS Exchange
MS Office 2003, 2007 and 2010
Windows 7
Windows XP
PowerShell
Ghost
P2V
VMWare

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship