SUMMARY

• Experienced and highly motivated Software Solution Architect, System Engineer / Subject Matter Expert with 10+ years of telecommunication industry experience.
• Professional expertise includes Solutions Design, Requirements Gathering, Business Analysis, Estimations and Development.
• Hands - On and end to end functional + technical knowledge of Major Telecom OSS/BSS Setup in Confidential ; Areas include Wireless Number Portability, Amdocs Ensemble BSS suite, inventory management, Orders fulfillment, Subscriber activation/provisioning, billing in arrears, billing in current, Frontend Security and frontend CSM/CRM systems.
• Developed effective working relationship with business users to understand support requirements.
• Coordinated all the project related activities, implementing action plan to meet agreed standards and deadlines, ensuring the effective preparation delivery of all project events meetings and creating all necessary documentation
• Utilization and understanding of analysis & design tools, Iterative development cycle, UML, RUP, SOA, water fall and Agile.
• Experience in Business Analysis, Requirements gathering/analysis and feasibility. Interacted with clients at various levels and Stages of the Project Development Life Cycle.
• Expertise in Real Time Transaction processing, TCP/IP Communication stack, UUI services, Wireless Number Portability (WNP), MVNO Relationship/Launch And Migration activities, Customer Service/Resource Management (CSM/CRM), CDMA to UMTS Migration, RFU (Rolling Free Units), Rate Plans and Features.
• Knowledge of Amdocs Ensemble suite - Billing, CSM (CRM), AR-Collections, Usage (MAF/MPS), FBF, SelfSrv-ECARE & IHAP Applications.
• Work Authorization: Authorized to work in USA for any employer. No sponsorship required.

TECHNICAL SKILLS

Programming Language(s): C / C++, Java, UNIX Shell Scripting (ksh/sh/bash), Tuxedo, Perl Scripting, Power Builder, SQL, PL/SQL

Tools: Amdocs Golden Numbers, GDB, WDB, PowerBuilder Debugger, Perforce, Eclipse, Xtra-C, Toad, Quality Center, Putty, Clarify IM, Pier/1Console

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Development Team Lead/Solution Architect

Responsibilities:

• Primary stakeholder and Lead for Security, WNP & Numbering team.
• Interface between Users and the different teams involved in the application development for better understanding of the business and IT processes. Involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Direct and manage the project development.
• Participate in JAD sessions for requirement gathering, analysis, and design.
• Communicate project expectations to team members and stakeholders.
• Spearhead New Confidential Uprising project of onboarding of new Ericson in Confidential ecosystem.
• Evaluate New and Existing projects perform feasibility analysis, cost estimation and technical input.
• Act as a Primary liaison with MVNO partners for their Migration, bulk activation/provision, SIM inventory management, MSISDN Inventory Management and Porting requirements.
• Act as a Primary liaison for offshore team and provide continuous mentoring / feedback as a matrix lead.
• Perform Requirements gathering, analysis, document, design and develop new products/functionalities ad per Confidential ’s Un-Carrier needs.
• Lead and develop New WNP & Numbering Enhancement tool to provide better visibility and efficient handling of issues by Numbering & Portability support groups of Confidential .
• Plan and support software upgrades during major and minor version release of highly available real time prepaid/postpaid system.
• Finding ways to automate, smooth line and straighten ongoing Amdocs billing prepaid and postpaid production activities
• Design and Development major requirements for Ensemble/SAMSON project.
• Translate business requirement into system requirements and Ensemble requirements.
• Perform code reviews on fixes.
• Create Use Case Diagrams, Activity Diagrams using Rational Rose.
• Responsible for continuous process improvement and for identifying and maintaining a clear and measurable Development Process that is deployable throughout the enterprise using SOA and RUP.
• Responsible for the delivery of Business Requirements Documents (BRD) within project timelines
• Generate weekly status reports and Adhoc reports to monitor the progress and identify critical points to reallocate resources and Decision Support for Development Life Cycle.
• Involved in creating user manuals and gave training to the end users.
• Design and implement basic SQL queries as well as complex SQL queries (sub queries and inner and outer joins queries) for QA Testing and Report / Data Validation

Confidential, Atlanta, GA

Senior System Engineer/ Subject Matter Expert

Responsibilities:

• Active participation in Design Review and requirements gathering for New CRs.
• Act as a primary liaison between various QAT Test teams prior to a release.
• Involved, in JAD sessions, defined business modeling process, user goals and scope specification
• Data loading and mapping; system setup and configuration; and functional processes within the new system

Confidential

Senior System Engineer/ Subject Matter Expert

Responsibilities:

• Active participation in Design Review and requirements gathering for New CRs.
• Act as an offshore efforts coordination focal point.
• Perform requirements analysis and feasibility studies.
• Involved in integration test plan, test execution, defect management in every release.

Confidential

Senior System Engineer/Subject Matter Expert

Responsibilities:

• Application Lead for MCO.
• Perform Code Review and Fixes
• Perform impact Assessment and due diligence for new requirements.

Confidential - Montreal, QC

System Engineer / Subject Matter Expert

Responsibilities:

• Acquire Amdocs Ensemble architecture knowledge and experience
• Gradually move in to an individual contributor role
• Perform impact assessment and defect fixes.