Network Engineer Resume Profile
Certified Systems Engineer
Considerable experience in Microsoft Windows Server administration, support and deployment. Demonstrated success in both the public and private IT sector, troubleshooting issues and providing solutions in complex, fast paced, challenging environments. Excels at training and mentoring team members and improving overall end-user experience by resolving technology downfalls and increasing productivity.
Technical Skills
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Professional Experience
Confidential
Senior Windows System Administration Team Member,
- Key team member for administration of North America Active Directory domain including Group Policy and infrastructure of 2.5K physical and virtual servers. Support RBS Windows server global infrastructure of 25K Microsoft Windows servers on a Follow-the-Sun support model.
- Provide primary administration for Infoblox grid environment, managing DNS/DHCP covering 1K subnets.
- Ensure server patch levels and firmware are up-to-date according to company policy using SCCM, creating approved baseline and pushing patches to servers found to be non-compliant.
- Planned and participated in semi-annual disaster recovery exercises, meeting federal auditory requirements as well as company readiness in case of loss event at 1 of data centers.
- Collaborated with Auditing group, responding to and remediating all IT audit issues, documenting procedures and producing requested evidence in accordance to company SLA.
- Created and implemented proactive approaches, including collaborating with software developers identifying memory leaks and system deficiencies and running Performance Monitoring, that reduced and prevented system downtime.
- Reduced complexity of environment by removing 325 Windows 2000 servers that were EOL, allowing the company to support only Windows 2003 and 2008 Server Operating Systems.
- Designed and implemented plan migrating 3.5TB of data from old VMAX SAN to new 3Par with no loss of data or downtime to servers.
Confidential
Team Lead and Senior Member
- Accountable for day-to-day maintenance of North American Regional Data Center servers. Data Center included 250 Windows 2000/2003/2008 servers, the vast majority of which were HP branded servers. Oversaw Active Directory administration, including Group Policy, DNS, and DHCP, as well as building / maintaining a terminal server farm for remote users.
- Virtualized older server hardware to Microsoft Virtual Server 2008 using Hyper-V and VMM.
- Monitored all Sarbanes-Oxley SOX records and controls were current and properly managed for data center. Partnered with internal and external auditors ensuring SOX and PCI compliance requirements were met.
Confidential
- Built / maintained all documentation related to Data Center Visio diagrams, IP address assignment, server asset list, rack power consumption, etc. , providing Systems Admin staff with comprehensive, detailed information about data center layout and usage.
- Selected to act as Data Center Manager during manager extended absence late 2007 through the first half of 2008. Managed System Admin team, including coordinating on-call rotations and time off schedules, ensuring minimum staff levels were met at all times.
Confidential
Member, Systems Administration Team
Administered day-to-day corporate server needs, comprising 35 Windows 2000 and 2003 servers, including Active Directory administration, Group Policy, DNS/DHCP, Exchange 2003 administration, SQL 2000/2005 administration, and Microsoft Operations Manager 2005.
Confidential
Network Engineer, LCG Systems Office
- Maintained Windows 2003 Active Directory Domain, Exchange 2003 email infrastructure, SharePoint Portal, remote terminal servers, and file / data servers. In addition, provided on-site network service support to 2 large clients: National Institute on Alcohol Abuse and Alcoholism NIAAA and National Institute of Neurological Disorders and Stroke NINDS at The National Institutes of Health NIH .
- Provided overall maintenance and troubleshooting of NIAAA servers and infrastructure including Group Policy Objects in Active Directory, Windows 2000/2003 servers, SQL servers, web servers, DNS/DHCP, and File/Print servers.
- Oversaw backup and restoration of all servers to multiple tape backup libraries using Veritas Backup Exec as well as the documentation of backup / restore procedures for both NIAAA and NINDS servers.
- Supported maintenance of web server clusters, MS Exchange 5.5 server infrastructure, and Active Directory domain controllers.
- Performed as Senior Exchange Administrator at the Site level for NINDS providing maintenance, configuration, and administration of 1.4K user mailboxes. Also responsible for Public Folder and Distribution List administration.
- Assisted with help desk duties by providing Tier 2/3 support to both client companies on as needed basis.