Objective

To obtain a challenging position as a Lead Architect/Manager within a large environment that will allow me to apply my experience, education, and knowledge to the operation of its systems.

Skills and Knowledge

• VMware vSphere 3.5/4.0/4.1/5.0/5.1
• VMware VIEW 4.0/4.5/4.6/5.0/5.1
• Cisco UCS
• Cisco Fiber Switches
• Brocade Fiber Switches
• EMC VNX Arrays
• EMC Clariion Arrays
• EMC Celerra Arrays
• NetApp Storage Arrays
• 3Par Disk Arrays
• Equallogic Disk Arrays
• HP EVA Disk Arrays
• EMC Isilon arrays
• Violin V Series Arrays
• Data Domain Disk Backup Systems
• SuSE Enterprise Linux
• RedHat Enterprise Linux
• Windows Server Technologies
• Various SAN diagnostic and monitoring tools
• Citrix XenServer
• Citrix XenApp
• Vizioncore Suite of Products
• HP C Class Blade Enclosures
• HP Proliant Servers
• Dell PowerEdge Servers
• Dell Blade Servers
• Extreme Networks Switching
• Arista Switching and Routing
• Cisco Switching and Routing
• Juniper Routing
• WatchGuard Firewalls
• CheckPoint Firewalls
• Juniper SSG series Firewalls
• TCP/IP
• Network Security Fundamentals

Work ExperiencE

Confidential

Technical Operations Staff Engineer

• Manage datacenter design and architecture along with issue remediation at the core layers switching/routing and shared storage environment . Design and Architecture of testing environments, along with Tier 3 support of Network/Storage and Server/Applications.
• Create reference architecture and documentation for Tier 2 staff and implementers, for test bed and environment build outs and troubleshooting/issue remediation.
• Implementation and configuration of Technical Operations monitoring and training infrastructure. Monitoring 10 thousand rack mount servers, 400 storage arrays and 1000 Network device infrastructure within our Datacenter.
• Training for storage, VMware related technologies and networking for 10 Datacenter Technicians
• Assist across multiple teams and projects as an SME on all large scale build-outs and architecture changes.

Confidential

Technical Operations Manager/Lead Engineer

• Managed Technical Operations at VMware's largest Data Center. This included managing 9 direct reports and 1 indirect, interviewing new talent, hiring/firing individual reports, performance and goal setting for all of my directs, all move schedules to the DC, Power/Space/Cooling allocation and preparation, managed all escalations associated with deployments or moves to the DC, managed process improvement and development to increase efficiency and raise SLA levels. Managed deployment operations for the DC and all tasks associated with the deployments wire mapping, cable management, labeling and inventory .
• As the Lead Storage Engineer, I supported EMC VNX, Clariion, NetApp, EMC Celerra, Equallogic, Isilon, Data Domain, Compelllent and HDS within our Data Center currently supporting 400 arrays . This includes deployment rack and stack , cabling configuration, initialization, and presentation of storage. Break fix and support, upgrading Firmware, adding disk shelves, resolving performance issues, advanced configuration of arrays and resolving bad hardware with the various manufacturers.
• Fiber channel network configuration and design to support all R D function via Brocade all models . This includes installation of devices rack and stack , initialization of devices, configuration of zones, fabric merges, fabric performance troubleshooting and mitigation, and upgrading FOS across devices.
• Network configuration of Arista 10gig switching, Brocade Switching Platforms, Cisco switching platforms, ProCurve Switching Platforms and Extreme Switching Platforms.
• Systems are typically HP or Dell, though we support every major manufacturer. Deployments consist of all rack and stack operations, including cabling, installation of add-on cards and image installation. Break fix will include troubleshooting performance related issues with ESX builds or other applications. Resolving issues with hardware and software.

Confidential

Enterprise Services Engineer

• Pre/Post Sales and Implementation Engineering focusing on VMware centric virtualization technologies, Equallogic and EMC Clariion SAN arrays, Dell/Cisco/Force10/HP switching implementations and Dell Server class hardware.
• Design and Architecture of Virtual infrastructures, SAN infrastructures, Backup Infrastructures and Network for all network types.
• Support and Reconfiguration of existing Virtualized environments for customers, to resolve issues or assist in VM environment growth.
• Support 3 Account Executives in WA and OR and South East Alaska.

Confidential

Infrastructure Engineer II

• Storage engineering of 500TB total storage infrastructure. Disk arrays consist of 4 HP EVA 8100's, 2 3Par S800s, 2 3Par E200s, 2 Equallogic iSCSI arrays, 3 HP MSA 1500s. Cisco Fibre infrastructure within our Production Data Centers consisting of 20 switches 9506's at the core, 9214s and 9216s at the edge . Brocade Fibre infrastructure within our Corporate Data Centers using Brocade switches. Support of day to day maintenance on the arrays snapshots, performance tuning provisioning of storage installation of HBAs, fibre runs, fabric configuration, array LUN presentation, and MPIO/initialization at the server. Troubleshooting fabric based events, host level performance issues, and array performance issues. NAS configuration and support using clustered Windows Servers as CIFS targets and Solaris 10 clusters as NFS targets. Backups via Commvault being pushed to our DataDomain environments corporate and production which consists of 5 DD580s, 4 DD680 gateways and DD560s.
• Support of our entire Server infrastructure which is 1500 physical servers. Using HP Proliant servers and C7000 Blade Chassis DL320, DL360, DL380, DL385, DL580, DL585, BL260, BL460, and BL680 , SuperMicro 1u servers, and some Dell PE2800/2900 series. The support consists of rack and stacks, build deployments, hardware troubleshooting via Software methods SIM, iLO and SCOM , OS and Application troubleshooting at tier 4 level and RMA replacement. VMware ESX 3.5 150 sockets Virtualization Lead support, configuration and performance tuning. Server deployment via iLO, Rapid Deployment, and standard build methods.
• Engineering of Data Center operations, which include rack and cable plant planning and management, Heating and cooling planning and management, Power planning and management consolidation mainly . Nearly all Data Center related functions run through our pod.

Confidential

• Senior Systems Engineer Consultant role focusing on solutions sales, implementation and support. The products my role was specialized in were VMware ESX 3.x, VMware VDI, Citrix XenServer, Citrix XenApp , Citrix XenDesktop HDS/EMC/HP/NetApp/NEC/Open Filer disk arrays, Dell/HP/IBM/NEC server lines, Layer 2 and 3 switching with Juniper, Cisco and HP ProCurve, Routing via Cisco, Juniper, and Vyatta. Backups using Symantec Backup Exec. Firewalls from Juniper/Checkpoint.
• Design of new infrastructure and redesigns for our customers both SAN and Ethernet , based off of customer need, fact finding documentation or specific instructions.
• Support of Storage. Network and Systems for customers, either per incident support, billable support, or via our Managed infrastructure support agreements.
• Support of internal ESX, XenServer environments and disk arrays.
• Pre and Post sale support for 7 Account Managers.

Confidential

Storage Engineer

• Support and engineering of 400TB of Fiber Channel storage, via 3Par E200 and S800, HP EVA 8000's and MSA 1500, 1000. iSCSI solution via HP MPX100 and also MSA 1510i.
• 16 Cisco Fiber Switch infrastructure 9506's at the core and 9124/9216's at the edge . Also 4 Brocade Silkworm Fiber Switches.
• Data Domain 50 TB installation and support 565 and 585 with replication within our Production Data Center and Corporate Data Centers
• 30 TB of Isilon NAS clustered Storage
• Fiber Attached Clustered NAS solution using Windows Server 2003 for CIFS and Sun Solaris 10 for NFS
• Commvault configuration and support for data backups to disk targets and also tape. Support of the MSL 2024 and 4048 tape devices in our environment.
• Continued VMware ESX support and setups.

Systems Engineer

• Installation, Configuration and Support of 18 C7000 blade class enclosures. Physical building and installs of BL680's and 460 blade servers and all HP Proliant servers.
• System Builds and deployment, via RDP, Platespin, and iLO from HP.
• VMware ESX 3.5 in a data center installation, configuration and support of the VM environment 100 socket shop .
• Cluster setup and support with Windows Server 2003 for Databases and also applications.
• Support of production applications, IIS support, DNS support, 2003 and 2008 Server support.
• Research and purchasing of new hardware for our various projects.
• Diagram and documentation of our Data Center build outs, various projects and for compliance docs.

Systems Administrator

• System Administration of 3 remote offices. Site survey duties to assess the locations prior to integration to our network. Configuration of 2003 domains with 20 users per office.
• Setup and support of Checkpoint firewalls later replaced by Juniper SSG20 firewalls. VPN tunnel configurations, both for remote office and remote user IPSec .
• Full desktop support duties per office and network administration.

NOC Analyst

Analysis and support of 800 servers, in 6 separate data centers. All systems are monitored using SCOM, Microsoft Operations Manager, IPMonitor, Red Alert and other in house developed monitoring tools. The support consisted of IIS management, SQL monitoring and replication support, support of our vast DNS and hosting application services, and support of our large array of media properties.

Confidential

Senior Network Support

• Support of 1200 internal users at a senior level tier 2 , on a team of 6 technicians.
• Interface directly with the Network Administrators and Network Engineers in problem resolution on all escalated calls.
• Telecommunication support and management of support tasks for our third party Telecommunications vendor/support personal.
• Windows, Novell hybrid network environment.

Confidential

Network Administrator

• Support and maintenance of a network of 10 production servers, 5 development servers, and 25 network clients.
• Support a co-location environment hosted at our ISP while maintaining 2 separate Citrix Environments running version 1.0 FR3 one local to our network, and a remote environment in Kansas that consist of a mix of Windows 2000 server, Windows 2003 server, and desktops running Windows XP Professional.
• Experience with servers that run multiple services including IIS, Exchange, SQL, Anti-Virus Server Symantec , DNS, WINS, Citrix, Active Directory, DHCP, File and Printer services, Sybase Database Server, Veritas Back-Up server and remote agents.
• Installed and maintained WatchGuard X500 main network , X15 co-location , and HP ProCurve 3500 switches.
• Managed 40 remote clinics in Kansas and Arizona via Terminal Services, and Remote Desktop.
• Served as the escalation point for the clinic IT staff for remote locations to resolve issues ranging from network connectivity, network service issues, application issues and hardware troubleshooting.