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Project Experience:

• Worked on large migration projects such as Northrop Grumman Ship Systems which consist of 7000 users and servers. The migration was from Dell Hardware to IBM Servers and workstations.
• Manager of a large ISP in which kept track of all accounts, answered phone for any trouble calls and kept a log of all calls, and did general troubleshooting of anyone trying to log into the ISPs network. Also did various troubleshooting of all PCs such as replacing modems, video cards and working on all software issues that came up.
• Maintained, Administered and Upgraded the Cisco Voip Phone system for the Department of Defense at Fort Knox, Kentucky using Call Manager 7 and Cisco Unity.
• Novell 5 Netware to Microsoft Windows 2000 Servers. Also Novell GroupWise to Exchange 2000 Email Servers. Moved over 7000 mailboxes from the GroupWise to Exchange.
• Aruba ClearPass Network Access monitoring and access control setup and upgrades to the network.
• Did several migrations of Microsoft Exchange 2010, setup many VMware Exchange 2010 VMs to see how to troubleshoot a Exchange 2010 Server, also acted as Exchange 2010 Administrator for many school districts since many districts don't have the personal to administrator it themselves.
• Setup and Acted as Administrator for Citrix Presentation Server.
• I have setup, managed and administering up to 400 different Novell GroupWise email servers using version 6.5, 7.01 and some version 8. Mostly it was done for the Mississippi Department of Education but the local school district also needed support. Also I help support the Northrup Grummn Novell GroupWise Sever farm. I supported GroupWise running on Novell Netware 5.0 and 6.5. Also running Novell GroupWise on Windows Server.
• Provided network support on Tier II and Tier III for the school districts in the state of Mississippi.
• Support k12 school networks for over 30 different school districts when the Mississippi Department of Education was acting as a Tier III agent.
• Supported the MPLS migration for all schools in the state of Mississippi when they did the MPLS migration. We worked hand in hand with ATT in the movement of each school to the MPLS network for ATT.
• Installed McAfee ePolicy Orchestrator 5.1.0 on Microsoft Sever 2003 and Server 2008. Upgraded the agent on a list of servers using Blade Logic. Troubleshoot the installation and reinstalled the agent once all issues have been dealt with. Did many inplace upgrades on ePO.
• Setup VMWare View on many servers creating many different VMs using a Template or clean install making sure they authenticate to the directory service such as Active Directory. Also fully patched all VMs to their fullest level. Troubleshoot any issues with the VM by monitoring the Event Viewer.
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• Supported over 10 Servers per school with 30 different school districts being supported.
• Handled over 10 Microsoft migrations going from Novell Netware 6.5 to Microsoft.
• Handled over 6 mail server migrations either going from Microsoft Exchange to Novell GroupWise or Novell GroupWise to Exchange 2003, 2007 and 2010.
• Programming of Routers, Switches, and Firewalls- Cisco, SonicWall, and Barracuda for over 30 different school districts that each site having at least 8 sites or schools.
• Wireless deployments using Cisco 3502i or newer access points WCS and/or NCS configuration experience Ekahau, AirMagnet, Aruba Controllers OS 6.1 along with v105 Access Points and other wireless survey software experience
• Data Center switching with Nexus devices
• VSS switching
• VOIP using Cisco, Avaya, and Asterisk.
• Extensive experience using Solar Winds of all types including Orion
• Experience using Cisco firewall ASA and Pix.
• VPN Tunnel Creation using Putty.
• Worked with Firewalls Cisco Pix and ASA, CheckPoint, and Juniper setting them up, managing and troubleshooting each.
• Experience with ConnectWise and Kaseya Ticket Systems
• Storage QA Solution Testing experience in both a NAS and SAN environment using HP and Dell NAS and SAN.
• RAID knowledge / experience using Raid 0, 1 and 5.
• LINUX and Windows OS experience using SuSe Linux and Microsoft Server 2008 and R2
• Knowledge of NFS, CIFS, NDMP, TCP/IP, FC protocols
• SHELL/or PERL/ PowerShell/ Exchange Management Shell or PYTHON programming language and scripting experience
• Minimum of 4 years of relevant industry experience
• Experience working in a large, dynamic, matrixed team environment such as Northrop Grumman.
• Experience with duplication and archiving/ Journaling applications such as Baracuda, Lightspeed, Clark Connect/ Clear OS, and Linux.
• Excellent written and oral communication skills
• Enterprise Storage Validation such as Veritas Symantec Backup Solution.

Work Experience:

Confidential

Windows System Engineer

• Senior Windows Engineer for the entire Data Center Infrastructure.
• Member of the Network Backup Team
• Troubleshoot all Windows Server Issues Data Center wide.
• Member of the MicrosoftExchange 2010/2013/Office 365 team.

Confidential

Senior Systems Engineer

• Microsoft Systems Engineer using Microsoft Exchange, Microsoft SQL, Altris Patching System, Blade Logic and other operating system applications.
• Member of the Risk Management Team in which we used Blade Logic, Spacewalk and Microsoft WSUS to patch and manage the DC1 Environment which consist of over 3000 physical and virtual servers.
• Maintained and Upgraded McAfee ePO Anti Virus products of all types
• Installed , upgraded and tracked the usage of Splunk Universal Forwarder on a daily basis.
• Use of network protocols and tools such as PRTG, MRTG, TraceRoute and Tracert, TCPDRUMP commands to monitor networks in which we installed, configured the software using PRTG version 14.
• Member of the Wintel/VMWare/Hyper-V Team for TSA and DHS in which we racked/setup servers for the Windows/Linux Environment . Using Remedy any manner of ticket could come across your queue such a setting up agents for Splunk Universal Forwarder, McAfee ePO and Pnet Alerts Agents. Also tickets for adding virtual NICs, video cards and additional hard drives. Finally in the virtual environments we could add additional VMs of any type and restarting of servers. For TSA we did setup a Microsoft Hype V network for Server 2012 to add additional hosts to their network.
• Project Lead - Dell Server Engineer specializing in Dell DRACs for extended connection in which we upgraded the firmware on all Dell DRACs and in some cases replaced the DRAC cards.
• Setup and maintained a Microsoft Hyper - V Certified test network using Microsoft Systems Center Operations Manager SCOM . I have over 4 years of experience in migrations of this type.
• Clustering using Hyper-V with Microsoft System Center Virtual Machine Manager and VMware vCloud Suite with over 1000 physical servers and various virtual servers.
• Linux Systems engineer using Red Hat Distro in which we patched and repaired all servers.

Solaris Engineer

• The BMC Remedy IT Change Management System was used to track all change management issues and incidents across the network. I helped maintain and upgrade these systems on a monthly basis.
• SERVICENOW -Worked in EMOC Emergency Operations Center in which I was the lead for all activities. Monitored the network for any problems that came up and acted on these issues. Answered phone for any trouble issues that came up such as systems not connecting to the network and another hardware or software related issues.
• Setup, Installation and troubleshooting of various Linux Distros such as Novell SuSie, Redhat, Unbuntu, Edubuntu, and Mandrake Linux.
• Conversion of Novell Netware to Novell Susie.
• Conversion of Novell Netware to Microsoft Server 20008
• Converting Linux email server to Microsoft Exhange
• Converting Linux email to Novell Suse GroupWise email.
• Converting Susie Email to Microsoft Exchange Email server.
• Setting up a Linux Cluster on Suse Linux
• Converting a Physical Linux server to a Virtual Linux Server.

Confidential

Cisco Voip Engineer

• Cisco Engineer for the US Army Human Resources Command
• Help support the US Army Cisco Voip System that is used across the United States for the Army Recruiting command.
• Responsible for Call Manager version 7 and Unity Voice Mail System and all network equipment from Routers, switches, and Gateways.
• Also over the Cyber Command which is the recruiting arm of the US Army in which I help support all computers and software packages that the Army uses in their recruiting efforts each day.
• Upgraded network to Call Manager 8 and new Dialing prefix for the Voip System for the US Army.
• Also helped support the Avaya Analog and Voip phone system that is the main Voip phone system on base at Fort Knox.
• Use of network protocols and tools such as PRTG, MRTG, TraceRoute and Tracert, TCPDRUMP commands to monitor networks in which we installed, configured the software using PRTG version 13.

Confidential

Systems Engineer/File Server Team

• Project Lead on migrations of Microsoft Server 2003 to 2008 using NetApps using over 5000 Servers World Wide using NetApp Data ONTAP operating systems using SnapRestore, SnapMirror, FlexClone, SnapManager and SnapVault.
• Migrating data from home Drives and network Drives to new hardware using Robocopy and other software tools.
• Trained on the complete change management process using the BMC Remedy IT Service Management Suite to track all tickets and change processes.
• Assigned many special projects in regard to the migration of Server 2003 to Server 2008.

Confidential

Sales/Network Engineer

• Computer and Network Consultant for the State of Mississippi
• E-rate Consultant for the State of Mississippi
• Experience with Project 2010 and Sharepoint 2010
• Aruba ClearPass Network Access monitoring and access control setup and upgrades to the network giving a complete view of mobile devices of what users can see.
• Setup and maintenance of Aruba Wireless Access Points and Controllers.
• Support of Desktop, Servers, Routers, Switches, Firewalls and Content Filters and Engines for all customers across the Mississippi and Louisiana territory.
• VMWare Specialist with ESXi 3.5, 4.0, 4.1 and 5.0 using VSphere and Hyperivsor ESXi in which I installed, upgraded and migrated many Phyiscal to Virtual Servers and Virtual to Virtual Servers.
• I also installed and upgraded many VMware and Microsoft Hyper-V Virtual networks converting servers from Physical to Virtual.
• Migration Specialist for Microsoft 2000, 2003, 2008 and 2008 R2 Servers
• Microsoft Exchange Email Server Specialist
• Support of Active Directory and E-Directory networks in which I setup, upgraded and maintained these networks by using various E-Directory and Active Directory support tools.

Confidential

Consultant- Network Engineer

• Consultant for the Mississippi Department of Education.
• Network Engineer for the Hattiesburg/Meridian, Mississippi Region.
• VMWare experience with VMWare Esxi 3.5, 4.0, 4.1 and 5.0 building servers of various types for Microsoft Server 2008 and Novell Netware and Linux. Also use of VMWare VSphere and VMWare View for Desktop.
• Use of many kinds of Linux over the past 10 years such Mandrake/ Mandrivia, Redhat, UBuntu, Edubuntu, and Suse Linux.
• Using NMS for network monitoring reports in CA NetQOS using Report Analyzer and NetVoyant
• Help install Series 5000 Nexus switches in several datacenters in some of the larger school districts in the state also in the data center in the Department of Education help them get ready for their transition to the cloud.
• NET QoS helped manage the MDE's network's device infrastructure to ensure proper delivery of applications to end users and mitigate the risks of planned or unplanned infrastructure changes. NETQoS was used for the planning for future growth with performance manaegment tools, including scorecards, QoS visibility, and capacity planning reports that help the MDE IT Staff understand how the infrastructure is being used as a whole. We installed, configured and tested each CA NetQoS in over 50 servers at the Department of Education.
• I have Setup, Installed and troubleshoot various Linux Distros such has Novell SuSie, Redhat, Unbuntu, Edubuntu, and Mandrake Linux.
• Conversion of Novell Netware to Novell Susie, Novell Netware to Microsoft Server 20008
• Converting Linux email server to Microsoft Exhange
• Converting Linux email to Novell Suse GroupWise email.
• Converting Susie Email to Microsoft Exchange Email server.
• Setting up a Linux Cluster on SuSe Linux
• Managed and troubleshoot Switchvox/Asterisk which is Open Source VoiP Phone system. Several school districts using this product because they cannot afford commercial VoiP phone Systems. Leake County school district and Rankin School District is about to switch to Asterisk from a more commercial system. I have over 5 years experience with this product.
• Use of network protocols and tools such as PRTG version 13, MRTG, TraceRoute and Tracert, TCPDRUMP commands to monitor various schools networks in which we installed, and configured these programs. Helpful web sites such as MxToolBox and DNSStuff to troubleshoot networking issues across the entire network.
• In my work with the Mississippi Department of Education I was involved in large projects with several of the larger school districts such as Guflport, Bolixi, Ocean Springs, Starkville, and Tueplo in regard to SAN and NAS testing sometimes using OpenNAS.
• Use of Dynamic and Static IP addresses in regard to how workstations communicate on a network. Policy Routing in regard to how data packets are forwarded and routed across a network using policies defined by the Network Administrator.
• Use of Network Load Balancing to advance the availability across a network on Microsoft, Cisco, Linux and Novell networks.
• Use of Routers, Switches and Firewalls to use such tools and commands with ACLs, NAT, PAT, VLANs, QoS and VOIP to maintain a network to its fully functional ability. Use of such tools helped keep the network up and running at all times.
• Use of such routing protocols such as EIGRP, IGRP, RIP, BGP, OSPF, NHRP and PPP to enhance the speed, Quality of Service and availability of a network enabling all routers to select routes based on either external or interior routing protocols.
• Use of Latency on a network using such tools as TraceRoute and Tracert in regard to routers and routing. How these commands can show the engineer how much Time Delay that is measured in Milliseconds between initial input and output on a network.
• Use of Wireshark formerly named Ethereal which helps troubleshoot and analyze a network. Use in the analyzing of data packets in a network environment.
• Network management packages such as Dell Force 10, HP Management Solutions, and Cisco Works help to manage groups of switches and routers in a large group environment.
• Firewalls such as CheckPoint Firewall, Baracuda Firewalls, Juniper Firewalls, and Cisco PIX and Adaptive Security Appliance used in maintaining the security of large and small networks.
• Use of Fortinet boxes to maintain the security on a campus wide network. FortiGate which is used as a MultiThreat Security Appliance to provide maximum performance, reliability and scalability on a network large and small.
• Cabling such as CAT 5e, CAT 6, and Fiber Optic cables.
• Helped several districts file their E-Rate Applications using Erate forms such as 470, 471s, and Bear forms.
• Work all types of equipment from Cisco Routers, Ethernet Layer 2 and 3 Switches, Firewalls, TACACS Servers, Cisco VPN Concentrators, Content Engines. 3Com Switches of all types. Amer.com Switches, Barracuda Anti Spam Firewalls, Clark Connect Linux Anti Spam Firewalls, and various others devices.
• Created various VLANs using Cisco Systems 6500, 4500, 5500 series switches and CWSI 3500 Series Switches and hubs.
• Cisco 500 series PIX and ASA Firewalls VPN using Cisco 3025 VPN Concentrator Websense. Cisco Wireless Aironet with 802.11 wireless Bridges, Aruba Wireless products such as Controllers and AP and Instant APs.
• Software packages supported are: Microsoft Server 2000/2003, 2008 - Active Directory, WSUS, DNS, DHCP, Exchange Server 2000, 2003, 2007, 2010, MSSQL 2000, 2005, 2008 and Group Policy, Novell- E-Directory, DNS-DHCP, ZenWorks and NDS. Also SuSe Linux servers RedHat and Mandrake, VMWare, and Clark Connect/Clear OS Firewall - Content Filters.
• Servers of all types from Dell Power Edge, HP servers, and Custom Built Servers.
• Projects consist of converting school districts from the MDE network to the MPLS network/ Bellsouth. Upgrading serves, patching servers and setting up Voice over IP Networks using Cisco products. Various Security issues of any type using Ethereal, Big Brother, OpManager and Cisco Works. Migrated networks from Novell Netware to Server 2008 and migrated networks from Microsoft Server 2000/2003 to Server 2008. Migrated mail servers such as Novell GroupWise 7 to Exchange 2007/2010, Migrated Exchange 2003 to 2007/2010. Upgraded Novell GroupWise 7 Server to Novell GroupWise 8. Virtualized Novell Netware servers and Microsoft Server 2003/2008 to Virtual Machines using VMWare Esxi.
• Taught classes such as Active Directory 2000, 2003, 2008, Microsoft Exchange 2003 /2007, Microsoft Group Policy 2000, 2003, 2008, and Microsoft DNS 2000, 2003, 2008.
• Just completed training for Blackberry Enterprise Server 4.0. Can administer, manage and install and maintain Blackberry servers of all types.

Skills Set:

• 5 years of Project management experience with hardware and software implementation projects
• 10 years of WAN, LAN and network design experience, including development of layouts and specifications
• 3 years of experience as a Certified Novell Engineer CNE with relevant work experience
• 7 years of experience as a Microsoft Certified Systems Engineer MSCE with relevant work experience
• 3 years of experience as a Cisco Certified Network Associate CCNA with relevant work experience including, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes and basic IP configuration
• 3 years of Server and workstation virtualization experience using VMWare Esxi, Server and Workstation. Also Microsoft Server 2008 Hyper V and Hyper V 2008 Server.
• 5 years of Novell Directory Services NDS experience
• 10 years of Microsoft Active Directory experience
• 3 years of GroupWise 7.x or higher experience
• 8 years of Microsoft Exchange 2000 or higher experience
• 8 years of Microsoft Windows 95/98/NT/2000/XP/ Vista/Windows 7 experience
• 10 years of Cisco routers, switches, and cache engines experience
• 5 years of SAN/ NAS including IBM's Tivoli Storage Management System, HP's Storage works and Open Source OpenFiler and FreeNAS.
• 5 years of Novell Netware 6.5 or higher experience
• 8 years of Microsoft Windows 2003/2008 experience
• 4 years of Cisco PIX /ASA Firewall experience
• Ability to effectively communicate in English verbally and in writing
• Ability to interact with functional users and technical staff regarding business and information technology needs
• Ability to listen and solve problems
• Ability to create and maintain documentation
• Ability to quickly and efficiently manage multiple tasks and projects
• Ability to effectively work with team members in multiple geographic locations throughout Mississippi
• 3 Years experience using Clark Connect Clear OS Content Filtering Software.
• 3 years experience implementing audio-visual communications video conferencing using H.323 protocol - Polycoms and Cisco.
• 3 years experience developing and delivering technical training in a classroom setting. Subjects taught Microsoft Exchange 2003/2007, Microsoft Active Directory 2003/2008, Microsoft DNS 2003/2008, Microsoft New Features 2008, Microsoft DNS, DHCP and DFS 2008, Microsoft Group Policy 2008, and Novell GroupWise 7.
• Experience administering windows operating system servers. - 7 Years
• Experience configuring Group Policy Objects to secure a Windows infrastructure. 8 Years
• A solid working knowledge and demonstrated technical proficiency in installing, troubleshooting and resolving problems using Microsoft products. 12 yeas
• Experience deploying and maintaining a Citrix published desktop environment. 2 years
• Experience working with Internet Information Services, FTP, VMware, and Citrix. 5 years
• Experience in recommending hardware solutions to support application requirements. - 10 years
• Experience recommending, procuring, installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, etc. - 5 years
• Experience in applying firmware upgrades to hardware and patches to MS Operating system software. - 10 years
• Experience working with various levels of technical individuals at remote locations to resolve problems or in implementing new servers. - 7 years
• MCSE certification. - 8 years
• 5 years' experience working with many kinds of networking equipment including networking equipment and protocols such as TCPIP, IPX/SPX, Wireshark, PRTG, Clark Connect/ Clear OS, Colasoft, Big Brother, Force 10 and Forinet boxes.