SUMMARY:

• Analytical Technical Support Engineer, proficient in troubleshooting complex issues in heterogeneous infrastructure.
• Critical thinker with vast technical knowledge. Always open to learning new technologies and challenges.
• OS: Windows 2016/2012/2008/2003/2000/ NT, ESX 5x, 4x, 3x, 2x, Solaris, AIX, Linux, Unix
• Client Hardware: HP Proliant Servers, HP Blade Servers, Dell Poweredge Servers, IBM Servers, EMC Clariion SAN, HP EVA SAN, Data Domain, Oracle Tape libraries, IBM Tape Libraries, Quantum Libraries, DXis
• Applications: AWS, NetBackup 8.x, 7.x, 6.x, 5.x, Veeam, N2W, DPA, VMWare, Backup Exec, Enterprise VirusScan softwares, HP Insight Manager, VMware Converter, Vmotion, Platespin PowerConverter, Tripwire, WSUS, ADS, SANCopy, Replistor, Open Migrator, MSOffice 365/2010/2007/2003/2000/97, MS Outlook 365/2010/2007/2003/2000/98/95, OpsCenter, NOM, Notes, Python (in process), Aptare, Nutanix, Powershell, Terraform, Chef, VS Code.

PROFESSIONAL EXPERIENCE:

Confidential, Stamford CT

Sr. Systems Engineer

Responsibilities:

• Working as a Sr. Storage and Backup Engineer
• Budget planning for the department
• Upgrading NetBackup infrastructure from 7.7.x to 8.1.x and above
• Successfully managing the AIX upgrade from 6.0 to 7.1 project in order to put the product back in support by the vendor and making it HA compliant. The project was only at 7 % when inherited and now is at 89% within 3 months and planned to be completed 100% by end of Jan 2020.
• Working on technologies like Nutanix AWS, Azure, SharePoint, Druva,
• POCs of new technologies like Pure
• Working with Aptare for Reporting
• Implementations of new technologies Veritas Access 3340 to replace old tape based infrastructure
• Working with Legal and Security for migrations and implementation.
• Providing guidance and and knowledge for the L2 / L1 team mates.
• RCA for the issues identified
• Working on automations using tools like Terraform, Chef and VS Code, Powershell, Python.
• Managing vendor relations
• Working with Storage technologies using NetApp, Isilon, VMAX, VNX, Vplex

Confidential . - Orangeburg, NY

Sr. NetBackup Architecture - Consultant

Responsibilities:

• Worked as a senior NetBackup Architecture.
• Worked on the NetBackup Catalog Migration project.
• Worked on NetBackup upgrade project from 7.7.2 to 8.1
• Managed and maintained more than 30 PB of backups per month.
• Managed multiple Oracle SL8500 library in ACS mode.
• Managed multiple Data Domains.

Confidential, Roseland, NJ

Sr. NetBackup Architecture

Responsibilities:

• Working as a senior NetBackup architecture supporting more than 10,000 clients and 4 PB of data
• Manage multi NetBackup Domains and cross replications amongst them
• Capacity planning, reporting, upgrade, testing, migrating current clients to the new infrastructure
• Manage and maintain current infrastructure
• Work on projects with other teams including cloud testing
• Testing new cloud backup software like N2W, Veeam
• Testing new long term backup storage like Glacier and EMC’s ECS
• Work with multiple Data Domains, MSDPs, IBM TS3500 and IBM TS4500 Tape Libraries
• Installing, configuring, upgrading, expanding and maintaining Data Domain 9500, 990, 890, 860, 670 and 640
• Work with different teams to get the migrations to the new infrastructure
• Reporting and analysis on the current usage, trend analysis and recommending the management of the upgrades to the infrastructure if required
• Working on migrating from tape to tapeless infrastructure
• Basic administration and troubleshooting on the AIX 6.1, Unix, ESX servers (4.x, 5.x) and Solaris 10, NAS and SAN.

Confidential, Stamford, CT

Systems Engineer

Responsibilities:

• Worked as a senior NetBackup architecture and Backup Exec engineer supporting the XL’s Global Infrastructure.
• Architect, designed, installed, configured, troubleshoot, maintain and monitor NetBackup applications on Solaris and Windows Servers with fiber and / or scsi attached storage units, DeDup Technology, NDMP, VTL, SLP and Vault.
• Architect, designed, installed, configured, troubleshoot, maintain and monitor NetBackup Appliance 5020 and 5220.
• Configured and troubleshoot SAN based technologies.
• Encryption of NetBackup Tapes.
• Developed process for the level 2 for basic troubleshooting and escalation.
• Worked with Server Support group and responsible for configuring and administering more than 2500 Windows 2008/2003/2000 servers.
• Documentation for SOX compliance and FIC requirements.
• Migration of data centers to co-location facilities.
• Installing and configuring vSphere, ESX 5.x/4.x/3.x/2.x.
• Experience using vmotion, svmotion, HA, Resource Pools and DRS technologies in VMWare.
• Virtualized multiple servers using Platespin and VMWare Converter.
• Maintain EMC Clariion SANs, NAS, HP EVA SANs and related components such as HBA drivers, multi-pathing software, Zoning and Creating Raid groups, LUNs and Storage groups.
• Experience using various technologies like SANCopy, Replistor, OpenMigrator, Backup/Restore to migrate data / servers.
• Experience in using Norton Ghost images and Windows ADS services for deploying / creating server images.
• Implemented and support Mcafee ePO and VirusScan 8.7i and 8.5i globally on 2500+ servers.
• Reduced company expenditures on tape storage by properly destroying old / unusable media and acquiring of destruction.
• Planned and implemented various application upgrades like Symantec NetBackup, Backup Exec, McAfee ePo, VMWare Host Servers, VMWare Client Upgrade and Windows upgrade / update.
• Worked with vendors like McAfee, Sun, Symantec and many third party vendors whenever necessary to resolve application problems.
• Planned and implemented change controls using Service desk Change control system.
• Documented policies and procedures for server built, backups / restore, audit reports, DR.
• Created process to generate reports for backups analysis and trend reports using DPA, OpsCenter, VBR, NOM.
• Basic administration and troubleshooting on Solaris 8, 9 and 10, Unix and various versions of ESX Servers (2.5, 3.x, 4.x and 5.x).
• Managed and monitored various infrastructure using various applications like HP Insight Manager, Virtual Center Client, NetBackup Admin Console, Backup Exec Console, Avocent DSView.
• Test and analyze products like upgrade of agents, new application implementation, upgrade of old hardware, P2V before implementing it in production.

Confidential, NY

Systems Engineer, Network Administrator

Responsibilities:

• Worked as technical expert for maintaining, monitoring and supporting a network of Windows 2000 and Exchange 2000 servers and providing solutions for problems based on Active Directory, Exchange 2000, Microsoft Outlook, Compaq and IBM Hardware.
• Maintenance of Web servers - IIS 4.0 and 5.0
• Installation and maintenance of TCP/IP, WINS, DHCP and DNS on Windows 2000/NT4.0 servers
• Remote management software like PC Anywhere, WinVNC and UltraVNC and Timbaktoo
• Managing Public folders, Mail routing, Address space generation, Directory Replication connectors, Directory Structure and Replication
• Maintenance of the servers and clients from the virus with the Norton Corporate Edition Anti-Virus tool
• Pro-actively monitor the LAN/ WAN and servers (~ 400) of various OS types, for interface, protocol, DNS, Web, Virus, application, addressing problems
• Pro-actively monitor the backup and scheduling process to ensure system and data, full, differential, and incremental backups are completing normally using Veritas Backup Exec.