SUMMARY

• Currently working Technology Lead in Confidential in Identity and Access Management with 14+ years of hands on experience with Active Directory, Exchange Administration, Windows Server Administration, Cyberark support and Varonis tool exposure.
• Forward - thinking technology person specialized in Implementation of technical / business solutions using cutting-edge technologies to enable and empower Organizations.
• Had got opportunity to work in Request for Proposals, Statement of Work Creation for New projects
• Mentoring New Joiners and making sure they can reach up to maximum potential
• Have done Recruitment Interviews of new joiners in the project
• Proficient in ensuring the technical team understands the business needsand the business understandsthe IT Cybersecurity requirements.
• Good experience in trouble-shooting development/production systems issues and responding to issue tickets.
• Confidential is ITIL Version 3 certified and had worked on Incident Management, Problem Management, Change Management, Service Request Management
• Techno Management Person with a strong Understanding and experience in Business flow Architecture and an equivalent Software Architecture.
• Thinking beyond day-to-day activity.
• Strong communication and negotiation skills for both non-technical & technical audiences as required.
• Excellent written and oral communication skills, ability to be a great listener.

TECHNICAL SKILLS

Operating Systems: Windows NT/2K/ 98,2003,2008,2012,2016,2019

CyberArk PAS Solution: 9.x,10.x

Directory Server: Active Directory, LDAP Varonis Azure Active directory PowerShell

PROFESSIONAL EXPERIENCE

Confidential

Technology Lead

Responsibilities:

• Need to make sure Identity Management team is meeting SLA as per contractual obligations, Also leading Weekly Governance call to the Senior Leadership from Client
• Had worked in Complex Active Directory Environment with more than 6 domains in the environment and there was more than 10,000 user accounts
• Have done Documentation of both Technical and Process Documentation which is essential for the Project.
• Knowledge in Creation of AD groups in Windows 2003 and Windows 2008 AD and providing access to shared folders to users. Managing DFS in Windows 2003 Server
• Creation of Shared mailbox in Exchange 2003, Exchange 2010, Exchange 2016, Office 365 and providing access to end users. Public Folder Access provisioning
• Aware of user account, privileged user account, service account, fire id
• Assisted with root cause analysis with Technical Support to resolve customer issues and provided additional product functionalities.
• Experience in performing Privileged Account Management with fair understanding the underlying business processes.
• Worked to ensure access is removed during the User Access Reviews for Active Directory, Unix and CyberArk.
• Administration experience of CyberArk vault with Safe creation, integration with LDAP, Radius and other authentication methods.
• Liaise with account teams to ensure that business processes are adequately captured, and key risks are identified and assessed.
• Configure user accounts in Blackberry, Intune, Skype for business
• Worked with Vendor and implemented Varonis tool in our Environment and leading remediation
• User Access Management in Azure Active Directory

Environment: Active Directory, Azure Active Directory, Office 365, Exchange 2016, CyberArk 9.x, 10.x

Confidential

IT Consultant

Responsibilities:

• Installation of both HP and IBM Blade servers using either Windows 2003 or Windows 2008 Operating System and consequently integration of servers
• Installation of Virtual Servers (VMWARE) and Integration as per the customer specifications
• Disk adding through Hitachi Dynamic Link Managers that disk is added to the blades according to the customer requirements
• IIS and SQL2005 Installation and Integration in deploying servers to customers
• Decommissioning both at Blade Level and Windows Level
• TSM Client Upgradation of Customer Servers
• Coordinating with SAN Team for San Migration tasks and doing the tasks form the Windows side
• Has also working in the Patch Management Team of RIS Sweden. Newly released patches of Microsoft if first tested in test servers and if no issue it is then updated in Patch Repository. Later these patches are installed in Customer Servers according to their requirements and their down time.
• Worked on clusters and knowledge of Network Load balancing
• Has also worked in Incident Management Team and responsible for solving tickets regarding Windows issues as well as TSM backup issues. Solving Tivoli backup issues and VSS issues on the servers
• Handling change request such as Disk expansion of servers (including clusters)
• Solving Incidents, problems and changes related to Windows OS, Active directory, Hardware issues, Windows Security updates, TSM (IBM Tivoli Storage Manager) backup and NT Backup
• Installing Active Directory: - Domains, Additional domain controllers, Child domain controllers, Trees, Forests. And also removing a Domain Controller.

Environment: Windows, Active Directory, VMware,SAN

Confidential

Associate Technical Engineer

Responsibilities:

• Provides Desktop Support as well as Server Support
• Worked as the Installation of Windows 2003 Server, Lotus Client Configuration Antivirus Management, BackupManagement in Windows XP clients
• Installation of Firewall/VPN, Outlook Configuration for users (POP and IMAP),
• Familiarity of Outlook Web Access. Involved in domain migration of branch.
• Windows support, configuration, updates, troubleshooting.
• Permissions: users and resources in network; create groups for users and assign permissions to the group.

Environment: Windows, Active Directory, Desktop, Router