SUMMARY

• Skilled Information Security Specialist wif broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent noledge of Information Technology and Cyber Security.
• Highly motivated, meticulous, and quality driven professional, wif 20 years of experience in System and Cybersecurity processes, analysis, and technology in dynamic, fast - paced environments. Driven problem-solving cybersecurity consultant wif multilayered information security experience in both IT and OT environments, cloud, application, perform risk assessments, project management, digital forensics, and reverse ransomware engineering.
• Self-motivated IT and security professional wif experience in private and government sectors. Enthusiastic in working individually and wif team-members. Highly experience in building, managing, and analyzing complex computer systems. Skilled in security tools, detecting threats, researching solutions, and preventing cybersecurity attacks. Personal goal of honesty, integrity, and excellence.

TECHNICAL SKILLS

• Software Environments
• Programs
• and Applications: MS Office Suite
• SQL Aqua Data
• UNIX
• Red Hat Linux
• Virtual Box
• Wire Shark
• Nmap
• Registry Viewer
• Nessus
• Yara
• Thunderbird
• Snort
• SPLUNK
• SCAM
• Active Clearance - DHS & DOJ

PROFESSIONAL EXPERIENCE

Confidential, Fairfax, VA

Information/Security Technology Specialist

Responsibilities:

• Security tool development: researched, planned and implemented new tool features to make security tools more effective and add value.
• Utilized a working noledge of industry security frameworks such as ISO 27001, HIPAA, and NIST Cyber Security Framework.
• Conducted security requirements and traceability assessment detailing system strengths and weaknesses to ISSM to accreditation worthiness.
• Plan and execute security Compliance (STIG) for Linux and Window.
• Remediate security finding, NESSUS, Spider, etc.
• Performed tests of functionality, security and performance of different workstations and devices.
• Manage user accounts creation and permissions according to security compliance.
• Performed daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes.
• Create and maintain virtual and physical Linux and Windows servers wif compliance wif STIG standards.
• Responsible for creation and maintenance of Backup policies, tape management, restore and backup of the system and DR.
• Prepared reports by collecting, analyzing and summarizing information.
• Manage multi-levels of application deployment and perform needed control of assets.
• Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
• Managed customers' expectations of support and technology functionality in order to provide positive user experience.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
• Communicated regularly wif customers concerning data exchange and technology integration.
• Attended regular client meetings to report project progress and address questions.
• Conducted in-depth product and issue resolution research to address customer concerns.
• Used ticketing systems to manage and process support actions and requests.
• Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
• Authored protocols for appropriate, cost-effective and safe handling of equipment and materials.
• Used PowerShell and Bash scripting skills to contribute to internal technical tools.
• Defined and documented technical support best practices for Windows and Linux technologies.
• Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
• Supervised and monitored delivery of contractual services according to SLA agreements.
• Ensured proper testing of complex applications through the use of wide-ranging methodologies, acceptance, ad-hoc, exploratory, and functional and non-functional testing.
• Create, test, and implement network disaster recovery plans.
• Create, maintain, and manage Group Policy Objects (GPOs).

Confidential, Washington D.C

Information/Security Technology Specialist

Responsibilities:

• Effectively assess compliance and risks to the organization, outline the organization's strategy and architecture, and design governance models..
• Plan and execute security Compliance (STIG) including, IE, MS, am DC.
• Remediate security finding, NESSUS, Spider, ….
• Proactively apply security updates to applications, SDK, TFS, Visual Studio, ….
• Manage user accounts creation and permissions according to security compliance.
• Prepared reports by collecting, analyzing and summarizing information.
• Set up network profiles, security permissions and file sharing systems.
• Manage Windows servers wif emphasis on maintaining data standards.
• Performed daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes.
• Worked closely wif management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
• Used Power Shell scripting skills to contribute to internal technical tools.
• Managed customers' expectations of support and technology functionality in order to provide positive user experience.
• Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
• Attended regular client meetings to report project progress and address questions.
• Conducted in-depth product and issue resolution research to address customer concerns.
• Worked wif software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Supervised and monitored delivery of contractual services according to SLA agreements.
• Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
• Conceptualize the information security health check framework, unify control framework, and create gap and maturity assessment reports and risk assessment reports.
• Prepare threat and risk landscape report by conducting meetings wif NIC stakeholders to map the entire IT ecosystem: architecture, strategy, plans, current projects, identified gaps, and previous incidents.
• Install, develop, and maintain scripts and codes to support various new system functions.
• Create and maintain service accounts, standard and gMSA.
• Create, maintain, and manage Group Policy Objects (GPOs).

Confidential, Rockville, MD

Senior System Analyst

Responsibilities:

• Installation and configuration of MS Windows and Linux Red Hat enterprise.
• Supported Virtual Server, VMware, and physical server, IBM, HP, and Dell Servers.
• Monitored, troubleshoot, and administrated of CommVault Enterprise Backup system.
• Installation and configuration of Microsoft and Linux (redhat) Servers
• Worked wif application owners and resolve any issues to install and trouble shoot.
• Supported IBM, HP, and Dell Servers.
• Monitored network traffic and servers using SCOM Monitoring Service.
• Supported, monitored, and administrated XIV, Nimble, NexSan and other storage devices.
• Set up and Monitor back up for the agency using CommVault.
• Worked wif SAN and NAS in conjunction wif back up and Server Administration.

Confidential, Baltimore, MD

Operation Analyst / System Administrator

Responsibilities:

• Supported UNIX, AIX and Solaris, and MS Windows base Applications.
• Monitored and supported AutoSys Scheduling System Wise.
• Managed the SFTP request for the Confidential and third parties.
• Configured Mid-range print queue base on MS Windows and UNIX system.
• Supported Microsoft, UNIX (AIX and Solaris), Linux (RedHat and SuSe), and Novel Servers.
• Implemented AD Domain Controllers, DNS, and member servers, 2003, 2008.
• Implemented server refresh locally and in regional areas.
• Administration of MS windows and VERITAS clustering.
• Implemented and changed to AD GPOs effecting forest wide.
• Troubleshoot users’ problems concerning servers, AD, Novell, VPN, and MS exchange.
• Responsible for back up for the agency using EMC Avamar, Backup Exec, Networker, and ADT.
• Worked and monitored the Avamar and ADT in the Linux environment.
• Participated in Service patching, domain wise, for MS, and UNIX (AIX, Solaris) servers.

Confidential, Silver Spring, MD

IT Director

Responsibilities:

• Manage IT department for a non-profit organization.
• Designed and Managed LANs and WANs and Their connectivity, including T1, Frame Relay, VPN, etc.
• Managed day-to-day operational aspects of project and scope.
• Implement Cisco routers and switches and Watch-Guard firewall.
• Installation and configuration of MS Windows and Linux Red Hat enterprise and hardening the OS.
• Responsible for all patching and security updates.
• Designed and implemented 2003 and 2008 Active directory.
• Installed, migration, and administrated Microsoft Exchange Server 2003, and 2007.
• Implemented and managed of SQL base Westbrook File and back up management System.
• Installed and configure SQL base Server to index and store scanned documents.
• Administration and management of SQL base Westbrook File and back up management System.
• Setup, and manage virtual server.
• Installed Implemented telephone system, VoIP System, for the entire Company wif six geographical location.