Systems Admin Resume Omaha, NE - Hire IT People

SUMMARY:

IT professional with over 20 years of technical, systems & network administration support experience. Experienced in troubleshooting, building, & supporting networks, servers, desktops/laptops, switches, routers, wireless equipment, peripherals. Administration of Active directory, Exchange, and many third - party applications.

TECHNOLOGY:

Windows OS (98,XP, Win7 Win8, Server 2008)

Mac OS X

Various Linux distributions

Unix

MS Office suite (2000-2010)

Hardware installation, repair, troubleshooting

MS Exchange

MS Active Directory

Windows Powershell

Unix shell scripting

Routing / Switching (Cisco IOS, MikroTik)

Lan / Wan support - Ethernet

Citrix, IIS, FTP, VPN

PHP, HTML, CSS, XHTML

MySQL, Oracle

Nagios, Zenoss, TheDude Network monitoring systems, Workforce management systems, various ticketing systems.

Splunk logging software

Radio / Television Broadcasting, production, editing.

PROFESSIONAL EXPERIENCE:

Confidential, Omaha, NE

Systems Admin

Responsibilities:

Deploy, administer, and support large Splunk distributed cluster environment.
Maintain and configure deployment files and servers to ensure proper ingestion of log files / directories.
Write Splunk scripts, reports and alerts for analysis and monitoring.

Confidential, Omaha, NE

IT Specialist

Responsibilities:

All things Tech support.
Server support / config
Network routing / switching
Website update (HTML, CF, SQL).
Desktop/laptop setup config.
ASA / Firewall setup/config
IPsec tunnel creation.

Confidential, Omaha, NE

Network Engineer

Responsibilities:

Plan, procure, and engineer the build of wireless internet service provider network (WISP).
Research, plan, test, configure and build network.
Configure and build billing, provisioning, NMS system and support it.
Train and educate interested parties on our systems and networks.

Confidential, Des Moines, IA

Field Engineer

Responsibilities:

Break / Fix supported Network, computer, server, Nas, printers, scanners, phone, & paging equipment.
Install and integrate Network, computer, server, NAS, printers, scanners, phone, paging and DMS (Dealer Management system) Software, and equipment.
IBM servers, Cisco routing/switching, Kyocera & Lexmark printers, various NAS types, Fujitsu scanners, Valcom paging, Cisco & Polycom phones and various other branded network equipment

Confidential, Urbandale, IA

Network Operations Engineer

Responsibilities:

Monitor and ensure the stability and integrity of the wireless networks.
Order and configure all wireless equipment needed to maintain and grow the networks.
Set-up and configure internal computers, networks, network accounts, VoIP,and all other technology related equipment for internal customers.
Plan and implement network changes and maintenance for optimal utilization.

Confidential, Omaha, NE

System Support Technician

Responsibilities:

Provide technical support for 161 small to mid size businesses with regards to Desktop/Laptop PC’s, Hardware / Software, Network administration, Network Connectivity, Server administration, User configuration.
Configuration of windows operating systems and Microsoft Office application suite and various 3rd party apps.
Active directory - account creation, modification, maintenance.
Exchange account creation and modification.
Citrix account creation and modification / client installation and configuration.
Installation and configuration of various 3rd party applications.

Confidential, Omaha, NE

Follow-Up Dispatcher

Responsibilities:

Key in sales order for field service reps.
Add cable, internet, telephone equipment to customers accounts for the field reps.
Back end technical and sales support for field reps
Provide Technical support for Confidential high speed internet customers.
Trouble shoot and correct PC and network connectivity issues.
Submit work orders for technicians

Confidential, Sandy, UT

Technical Support

Responsibilities:

Provide Technical support for small - Medium size businesses utilizing Confidential ’s DSL service.
Act as a liaison between telephone technicians and small business customers.
Follow up on trouble ticket to ensure they are being worked.
Send out technicians to follow up on trouble issues.

Confidential, Omaha, NE

Network Routing Analyst

Responsibilities:

Maintain managerial communications at all levels with each center.
Balance call volumes and maximize agent productivity at each center in an equitable manner.
Monitor and update half hourly stats using MS Access, MS Query, MS Excel, and MS Word.
Assign and manage call-master logins for new employees, then changed and assigned skills through CMS system.

We provide IT Staff Augmentation Services!

Systems Admin Resume

Omaha, NE

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