OBJECTIVE

• Dynamic engineering and computer science professional with over 17 years of experience.

TECHNICAL SKILLS

Engineered: Windows Server 2003 - 2016, Active Directory/GPO, MS Exchange 2003 - 2016, LDAP, SCCM, Hyper-V, Cluster Services, IIS, Powershell, VMware ESXi and other applications, Citrix XenDesktop 7, Apache Tomcat, DNS, SAN/NAS Storage Devices, NetApp ONTAP 7.3.3, Backup Software like Backup Exec and more.

Security Applications: Tenable/Security Center, Splunk, McAfee ePO, PKI, Tripwire, QRadar, CounterACT, TFA (Anakam), ACAS/SCAP tools, STIGS/FIPS/FISMA Compliance/DISA baseline and more.

Hardware: Dell, HP, IBM, EMC, and more.

Cloud Platforms (supported): AWS/CloudWatch, Azure and Salesforce.

Database Platforms (supported): SQL and Oracle.

Linux Distributions: RHEL 5/7.

Ticketing Systems: BMC Remedy, Siebel, Footprints, CA Unicenter and more.

PROFESSIONAL EXPERIENCE

Senior Systems Engineer

Confidential

Responsibilities:

• Maintained a stable Microsoft Windows and VMware ESXI environment.
• Deployed jobs/task via Altiris for patch management/remediation on vulnerability purposes.
• Supported NetApp in an existing environment of VMware, Linux and Windows Servers.
• Met compliance for Information Security Vulnerability Management (ISVMs) and Intelligence Community Vulnerability Alert (ICVAs) and provide support for DoD STIGS.
• Operated and maintained all Production, Pre-Production, and Development systems in a Windows environment.
• Managed firewall/security systems by establishing and enforcing policies; defining and monitoring access.
• Interacted with developers and infrastructure support team to provide vendor application support.
• Managed system requirements and derived requirements to ensure the system is compatible with defined architecture and meets customer needs.
• Administered and maintained Active Directory domain across different sites.
• Managed McAfee EPO Server and products.
• Proactively addressed network, storage and system performance issues.

Senior Systems Engineer

Confidential

Responsibilities:

• Worked with customers to deploy Amazon WorkSpaces virtual desktop solutions.
• Administered Microsoft Windows server and VMware host/server environments. Developed virtual environments using VMware.
• Administered NetApp Storage systems on Clustered Data ONTAP -mode (c-DOT).
• Scan, test, and re-mediate issues based on Tenable Scan results, CIS benchmarks or SCAP security scoring tools.
• Reviewed request changes to firewall ACL’sas needed.
• Worked with business units, software developers, security, to design and build applications and services within AWS and/or other cloud providers.
• Performed user administration training for clients to utilize Salesforce and respective programs.
• Supported QA during testing, and oversight during implementation into production.
• Provided in-depth engineering and administration knowledge in Windows Server 2012r2 and VMware vSphere/ESXi 5.5/6.5 server virtualization technologies to include assisting with developing enterprise strategy for Windows Servers, VMware and Security.
• Provided support for day-to-day operations in various environments (Production, Staging, Training, Simulation, Test, and Development).
• Managed/created/installed Secure Sockets Layer (SSL) certificates for Microsoft IIS and Apache Tomcat web servers.
• Evaluating and recommending new hardware and software products. Advise on physical/virtual planning issues.

Senior Systems Engineer

Confidential

Responsibilities:

• Migrated applications from internal data center to AWS.
• Performed regular IT administrative maintenance of SQL Server, register servers, Active Directory and created server groups to connect to SQL Server.
• Addressed and reviewed vulnerabilities based FISMA/STIG baselines.
• Migrated on-site solutions to cloud based offerings, such as Amazon's AWS.
• Managed ongoing support request and administrative needs of users in Salesforce.
• Used Nagios monitoring system to check health of systems and applications.
• Planned procedures and policies on supporting the USPS helpdesk and MTSC operation.
• Cost effective implementation of new software/equipment for Enterprise Environment.
• Worked in backend environment with Oracle Developers and DBAs in support of over 6 applications.
• Facilitated trend analysis for storage/Fabric performance and adjusted storage configurations.
• Engaged in the Security and policy implementation for many USPS systems that falls under Engineering and Information Technology (IT) infrastructures.
• Provided security on various Operating Systems.

Senior Systems Engineer

Confidential

Responsibilities:

• Responsible for the development of key security standards by performing an in-depth security assessment of information systems in order to maintain FISMA compliance.
• Advised Development team and other members of Network Operations team on integration of applications to messaging and Active Directory environment.
• Administered 6 different domains to ensure security and reliability of the network.
• Monitored performance and security of system software on Virtual Machines/Servers.
• Converted machines P2V using vCenter Converter.
• Reviewed task proposal requirements, and orchestrated structure and procedure to introduce users to novel platforms.
• Designed, built and implemented a Microsoft Exchange server environment.
• Implemented change from Exchange 2007 to Exchange 2013 using Exchange Management Shell.
• Built virtual servers for the Exchange Environment using VMware 5.5 ESXi.
• Prevented security threats utilizing Load Balancing using Citrx Netscaler.

Senior Systems Engineer

Confidential

Responsibilities:

• Lead, engineered, designed, implemented, configured, and advanced troubleshooting for the current systems and engineering solutions pin and out for NiprNet, SiprNet, and TS enclaves.
• Conducting FISMA-based security risk assessments by tests and examining of facts.
• Resolved issues with server and system outages and physical infrastructure issues.
• Provided assistance in deploying Exchange 2007 and configure services.
• Resolved routing issues between BlackBerry devices and email messaging system using BES.
• Prepared for migration of Exchange 2003 to 2010 in a Virtual Environment.
• Installed Active Directory/DNS and tested mail flow for Exchange Servers.
• Developed and recommended product updates and upgrades.
• Identified and implemented technologies to improve stability for the Symantec Enterprise Vault environment.
• Provided global messaging helpdesk support to over 150 organizations and 1500 personnel.

Senior Systems Engineer

Confidential

Responsibilities:

• Moved mailboxes to Exchange 2010 using Move Mailbox Wizard and Powershell.
• Performing a review of security results updated by ISSO to confirm they are FISMA compliant in support of remediated/closed findings.
• Implement and troubleshoot Database Availability Groups.
• Collaborated with systems engineers to prepare for base email migration (5,000 users).
• Enforced server and workstation configuration standards for Confidential computers including 22 bases nationally and various camps internationally.
• Administered and maintained Exchange servers and environment.
• Acknowledged and mitigated security threats identified and reported by weekly RETNA scans.
• Installed and upgraded firewalls on local computers to ensure security. Identified security threats using Vulnerability Scanners.
• Installed CAS server role servers and configure per 2010 design. Performed appropriate testing to ensure a smooth and functional migration process.
• Configured email clients including Outlook, Outlook Express and Entourage.
• Maintained and supported the Microsoft Active Directory infrastructure.

Systems Engineer

Confidential

Responsibilities:

• Provided Tier II/III level IT support and trouble call resolution.
• Worked with Senior Management, and staff to assess and respond to IT needs.
• Provided troubleshooting services to Nortel clients using the electronic filing system for patent registration at the US Patent & Trademark Office.
• Performed re-imaging, assisted users with data backup and restore, and installation of software applications, software patches, and security updates to client systems.
• Supported Adobe Professional, Public Key Infrastructure (PKI) client software, Ghost, Siebel and similar trouble ticketing software, printers, scanners, laptops, desktop computers, Virtual Private Network (VPN) clients, and desktop encryption software (Credant).
• Presumed daily troubleshooting via Exchange 2007 to guarantee satisfaction and high availability.
• Utilized Microsoft Excel to correct errors before importing to SQL Server.
• Used Performance Tuning, Query Optimization, using Performance Monitor, SQL Profiler.

Systems Engineer

Confidential

Responsibilities:

• Provided solutions to reported problems. Contributes in the area of networks, HIR products, advanced microcomputer applications software, GroupWare products, Internet services, video conferencing, voice mail, VPN, Active Directory, Exchange Admin, Blackberry and house messaging.
• Troubleshoot and monitored performance of cryptographic/encryption items.
• Researched pertinent contract information to support staff and special U.S. Navy tasking.
• Audited data deliverables received in the Confidential Corporate Document Management System.
• Researched and analyzed contractual financial information for database population efforts.
• Worked under Confidential policy and procedures.
• Restored mailboxes using for Exchange, and archived through Symantec Enterprise Vault.
• Monitored and reported on server and application performance and resources.