Product Owner Resume Bothell, WA - Hire IT People

SUMMARY

Experienced product owner with 14+ years of technical skills, consulting, and cybersecurity. Excellent skills in communication, and 3.5 years of leadership experience in managing scrum teams, teamwork, and strategic problem - solving.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential | Bothell, WA

Product Owner

Responsibilities:

Managed all activities for 3 scrum teams with 25 total members, including daily stand-ups, planning, grooming, backlogs, and retrospectives, to support cybersecurity hardware and software on the US Navy Network
Served as mentor for scrum team members using interpersonal and relationship building skills, thus fostering respectful team environment
Utilized analytical skills to identify opportunities to improve process flow and ultimately improve team performance and efficiency
Designed and executed detailed review and testing checklist, greatly improving documentation standards and efficiency, effectively reducing rework by 50%
Created and documented process to onboard 12 new team members, improving eventual performance and reducing time by to understand team expectations

Engineer

Confidential

Responsibilities:

Executed rewrite and full update of 12 technical manuals for implementation of all Blue Coat devices and software for use on US Navy Network
Led team technical knowledge process as Subject Matter Expert for Symantec (Blue Coat) devices including Proxy, Network Anti-Virus, Management, and Reporter
Designed and engineered Imperva Database Security Gateway solution, including gathering requirements from client and understanding purpose from business standpoint
Promoted to Product Owner based on performance reviews, leadership skills, and technical acumen

Confidential

Consultant

Responsibilities:

Managed deployment of hardware and software implementations to 6 locations
Technical resource for feature/configuration information
Leveraged strategic troubleshooting to ascertain root cause and formulate suitable action plans for issue resolution ensuring a seamless operation and optimal functionality
Coordinated periodic system updates and thorough testing of new features, to ensure proper execution of business process

Confidential

Network Security Engineer

Responsibilities:

Led team as on-call network security consultant accessible for clients’ versatile IT engineering projects
Developed and maintained security control policies to reduce network vulnerability

Confidential

Consultant

Responsibilities:

Met client needs by traveling to client locations to set up and performed troubleshooting on network security equipment for 8 different clients
Collaborated with Bluecoat in troubleshooting efforts to resolve issues and deployments of transparent and explicit proxy scenarios
Managed setup of SSL Interception from the ground up, to ensure proper security level for users

Confidential

Technical Consultant

Responsibilities:

Built, maintained, and supported technical products including web servers, Websense, Blue Coat, ISA proxy servers, and F5 load balancers for US Navy and Marine Corps
Led process to bring new servers online, developing how-to documentation, resolving potential problems, and training new personnel as business expert for all Blue Coat software
Documented detailed interaction diagrams, utilized by 5 teams to understand how changes or outages on single systems affect regional networks and/or entire enterprise
Researched, scheduled, and implemented upgrade of all US Navy and US Marine Corps Blue Coat products, including upgrading proxy, authentication agent, director, management console, antivirus, and reporter servers
Implemented web portal project, with team of 24 members, to build portal solution to support entire enterprise
Led a project that brought online a reverse proxy solution utilizing several Blue Coat appliance technologies utilizing 12 servers across 3 locations

Confidential

Firewall Administrator

Responsibilities:

Performed in-depth root cause analysis of Base/Air Force level issues while working with Infrastructure Technicians and other Firewall Administrators to install and maintain Air Force boundary protection systems
Successfully resolved a multitude of issues and generated detailed reports outlining reoccurring matters for dissemination to team in an ongoing effort to increase efficiency

Confidential

Network Administrator

Responsibilities:

Researched technical refresh of all hardware and software, that included several vendors to get appropriate quotes for the best benefit, with a cost that was $220,000 less than management expectations
Recommended new techniques that improved; uptime, ease of maintenance, and decreased patching time and provided on the spot and structured training of software applications and critical systems to military IT personnel