SUMMARY

• Energetic, self - motivated Microsoft Certified Professional.
• Extensive experience with VMware 6, vCloud, Lotus Notes Domino, Sametime, Quickplace, and QuickR, Linux, Unix JVM Tomcat, jBoss administration.
• Technical expertise in IT field, with emphasis on supporting web applications running on Microsoft IIS Portal environments.
• Supported network administration, security implementation, and PC servers.
• Skilled in Windows 10, Windows 2008/2012 R2 Server, Novell Netware servers, Macintosh, and Linux/Unix environments.
• Specialize in architecting, deploying, supporting, consolidating, and upgrading IT infra-structure services such as e-mail and intranet services, as well as procurement supply chain systems and B2B collaboration.
• Over 15 years’ experience as a Windows, VMware 6, Linux(Red Hat, SUSE, Solaris), UNIX and Lotus Domino administrator.
• Systems included Windows 2008/2012 R2 and MS Back Office suite. Experience includes all aspects of designing, administration, network installation, troubleshooting and integration.
• Experienced in writing scope documentation describing and developing installation and configuration procedures for operating systems, network applications and related software / hardware.
• Familiar with SDLC methodologies.

TECHNICAL SKILLS

OPERATING SYSTEMS: Microsoft 2003/2008,2012 Servers, Linux, Ubuntu, Red Hat, CentOS, AIX, HP UX and Sun Solaris 10 OS

SOFTWARE: MS Office, MS .Net Studio, MS 2012 Server, MS SQL 2008 Server, Novell Netware Server 6.5, Symantec Anti-Virus, SMS/ConsoleOne, ZenWorks for Desktops, Tivoli Workload Scheduler (Maestro) v8.2, Veritas NetBackup, VMware vCloud Director, ThinApp, View, vCenter Orchestrator, Redmine, MediaWiki, SugarCRM

EMAIL: Outlook & Exchange 2016, Lotus Notes Domino, Novell GroupWise

HARDWARE: Dell, HP, IBM, Cisco, Toshiba, IBM, EMC NAS, VNX, Hitachi SAN (Desktops, Workstations, Thin Clients, Laptops, Servers)

TICKETING SOFTWARE: BMC Remedy, eGain, Clarify, SalesForce, Redmine, Maestro, Peregrine

PROFESSIONAL EXPERIENCE

Confidential, Barrington, IL

Sr. Network Engineer

Responsibilities:

• Work on projects supporting QA and Development departments, this include support and administration of VMware infrastructure version 6, ESXi hosts, Microsoft Active Directory, DNS servers, Windows servers 2008 R2 and 2012.
• Work on code deployment .WAR files on Linux based systems using Jenkins, Maintaining Linux servers, Red Hat, CentOS & Scientific Linux release 7.3, Monitoring servers using Nagios 4.3.4
• Supporting Web based applications, using Apache Tomcat servers, single sign on applications like Shibboleth and Ping Identity servers. Upgraded VMware infrastructure from 5.5 to version 6
• Maintain and support internal infrastructure, this include EMC NAS, VMware environment 2.5, 5.5 and 6.0, RSA Authentication Manager 8.2 for VPN Access, Server Backups.
• Maintain and support internal Servers, Desktops, Laptops. Network printers, switches and Routers, Check Point Firewall and F5 load balancer, Amazon AWS EC2, Elastic Beanstalk.
• Maintain and support both Microsoft SQL servers 2005 & 2008 R2 clusters, and also open source mysql Maria DB servers in Linux environment, SugarCRM, Redmine, MediaWiki.

Confidential, IL

Sr. Linux / VMware Engineer

Responsibilities:

• Work on projects supporting QA departments, this include support and administration of Red Hat and CentOS Linux Systems. VMware infrastructure version 6, ESXi hosts, Microsoft AD Directory, DNS servers, Windows servers 2008 R2 and 2012.
• Maintain and support internal infrastructure, internal code migration for their Pharmacy,POS and infra servers.

Confidential, IL

Sr. Application Support Engineer

Responsibilities:

• Work on configurations, migrations, set ups, troubleshooting, performance testing of Unix/Linux Red Hat, CentOS applications in 3 tiered System (database, app, web Server), using these technologies, TCP/IP, browsers, Java/J2EE, JSP, WebSphere, networking, web security, SQL, Oracle 11g, DB2 9.5/10, Unix, Linus and Apache Web Servers, Tuxedo, JBOSS, Tomcat, web portals, specially supporting Liferay portal running on JBOSS and Tomcat JVMs (Java Virtual Machines), work on Migration scripts using Jenkins on all four lifecycles, Dev, QA, QC and Prod.
• Work on Projects implementing different release of codes for Base and Custom Client and updates, deploy WAR files and Support web sites using Glassfish application.
• Work on applying Liferay patches on JVMs on different lifecycles.
• Work closely with infrastructure and production support groups to develop, plan and implements and upgrades.
• Configure application to support requirements and design, Load Testing using Tools like SiteScope,LoadRunner, Rational, SilkPerformer.
• Day to day applications & Middleware system support using Maestro and Remedy.
• Application monitoring using Nagios & others, provisioning tools jumpstart & kickstart.
• Support Active Directory, Big IP F5, and checkpoint Dashboard for port level security.

Confidential

Sr. Linux / VMware Engineer

Responsibilities:

• Worked on NextGen 1.0 store rollout project which includes, migrating old Xen based Hypervisor servers on IBM server hardware over to new VMware based SUSE 11.2 Linux & VMware ESXi 5 hosts on Intel Modular Blade servers.
• Installed and configure SUSE Linux as guest OS, setup and configure VMware infrastructure using vSphere client 5.
• Troubleshoot migration issues that run via Perl Scripts from the Central VMA as Intel IMS server gets power on at the store. Support VMware vCloud Director, View, ThinApp, vCenter Orchestrator.
• Installed and support of Apache 1.3.x, WebLogic 10.x and IBM DB2 application on SUSE 10.2, 11.
• Created and modified simple UNIX shell scripts to change network configuration, upgrade VMware Tools and to transfer large DB2 data from Xen Hypervisor base stores over to VMware based.
• Worked with network team to create ACLs and UTM to the migrated servers.
• Monitored and manage ESXi hosts and VMs from multiple locations via central server.
• Configured and managed Tuxedo (Transactions for UNIX Extended for Distributed Operations) messaging system. Create LVM, patching, import & export OVF s to recover corrupted VMs.
• Configuration, migration, set ups, troubleshooting, installation, performance testing, of Unix/Linus 3 tiered system applications, using WebSphere, JBOSS, Tomcat JVMs, portals, Apache Web Servers across all 4 lifecycles, dev, QA, QC & Prod.
• Used Maestro & BMC Remedy for problem and change management.
• Documented processes and troubleshooting scenarios on central Wiki page, provided on call 24/7 support for any store outages.

Confidential

Systems Support Engineer

Responsibilities:

• Member of Technical staff of Engineers providing third level support for VMware 4, 5, Linux, Solaris, Microsoft and vRanger backup and Replication products, support of other products include vOptimizer and vConverter on VMWare infrastructure, vCloud, View, vCenter Orchestrator for customers.
• Configured, supported and administered Tivoli Workload Scheduler (Maestro) v8.2
• Troubleshoot common issues such as networks, Worked on IBM, EMC, Hitachi SAN equipment, and Microsoft Operating systems.
• Experience with the configuration and administration of virtualized environments in Red Hat Linux and VMware ESX environment.
• Analyzed, designed and implemented infrastructure projects based on customer requirements internal and external. Provided 24x7 technical support by being on - call rotation.
• Various Applications support on Linux and Windows systems.
• Linux administration included operating and maintaining computer systems on Linux/UNIX and Windows OS.
• Provided server side support by installing new hardware. Maintaining and upgrading Linux based VMware ESX hosts and resolving operational issues.

Confidential, IL

Sr. Systems Engineer

Responsibilities:

• Systems support within both large and small scale data centers across the enterprise, Expertise with HP standalone server platforms, and blade enclosures: DL 360 / DL 380 / BL 460.
• Managed Microsoft Exchange 2003 in a clustered environment. This includes, but is not limited to, Exchange 2003 administration, troubleshooting mail delivery issues and Active Directory administration and support.
• Worked with Symantec NetBackup and NetApp filers for local server storage.
• Upgraded, configured and administered Linux and Windows 2003, 2008 R2 servers
• Maintained and configured ESX 4, 4.1 host, P2V servers using VMware converter and Novell Platespine, large scale rollout virtual machines using Red Hat and SUSE Linux OS.
• Analyze information and respond with corrective action recommendations for system monitoring technologies. (HP SiteScope, Microsoft SMS 2.0, System Center Operations Manager 2007 R2, BMC Patrol, IBM Tivoli Manager).
• Worked on requests to monitor Windows servers, Outlook & Exchange 2007, BlackBerry Servers, Windows services and web sites monitoring using Synthetic transactions.
• Worked with Management packs for different monitoring via Quest software virtual agents.
• Used Microsoft PowerShell script to automate SCOM administration. Use SMS 2.0 for patch management, inventory control and remote management.
• Configured, installed and troubleshot EMC, IBM, and Hitachi SAN equipment. Familiar with Change control management.

Confidential, IL

Sr. Systems Engineer

Responsibilities:

• Maintenance, support and Administration of Linux, Windows servers, include monitoring, patching, firmware and upgrades.
• Developed and maintained methodology to systematically identify, diagnose, troubleshoot and resolve problems affecting system availability and performance.
• Monitored servers, web site and network using HP SiteScope & Microsoft System Center Operations Manager 2007 Tools. Coordinate new equipment installation and maintenance activity for Microsoft network.
• Functioned as project manager and provides assistance to junior team members in implementation of applicable technical related projects, Outlook & Exchange 2007 support.
• Maintained security environment for Operating systems residing Microsoft platform. Patch management via Altiris, VMware ESX host and virtual servers support and administration.
• Built HP Blade c7000 servers, Physical to virtual server conversion using VMware Converter 4.0 and Platespin tools.
• Participated in on - call schedule to provide 7 x 24 support, provided 3rd level support, performed server upgrades, and worked with vendors, developers, management, and business users.
• Defined and execute software installation and upgrade test plans.
• Worked on configuration, installation of IBM, EMC, Hitachi SAN (AMS), EMC NAS NS20 & NS80, Centera, Celerra, CLARiiON & Avamar, and Rainfinity for archiving products.

Confidential

Sr. Systems Architect

Responsibilities:

• Provided Lotus Notes Domino 6.5.6, 7, 8 infrastructure servers support, email migration, replication, SMTP gateways, support, maintenance, upgrade, and troubleshoot email and database servers issues on Microsoft 2003 servers. This includes messaging and replication issues. Support and Administration of BlackBerry BES v. 4.0.4.6 Servers, includes client issues.
• Responsible for administration and support of Lotus Sametime servers for instant messaging, online meetings and Instant TeamSessions for Chat Rooms, and Quickplace servers using integrated portal for both internal and external Hewitt Clients for online collaboration and Project Managements. This includes troubleshooting Quickplace, Sametime issues related to its customizations.
• Supported web servers in the DMZ using application like Documentum/EMC eRoom, eGain servers, both connecting to Microsoft SQL servers 2000 and 2005 for database connectivity.
• Designed, supported and maintained Learning Management servers in the DMZ using both SumToal and Docent application in both 2 tier and 3 tier architecture using Microsoft IIS 5 & 6.0 for its web interface using Microsoft cluster technology.
• Worked on LEI servers, Tumbleweed firewall & Secure Mail server for email security and spam control, Autonomy IDOL servers as a search tool. Supported various Web applications running on Microsoft IIS 5.0 & 6.0 Web portal environments.
• Worked on IBM Tivoli TSM backup and Veritas NetBackup administration & client for servers, connected to local storage or EMC SAN or NetApp Filers, BMC Patrol for monitoring DMZ server CPU, memory, and hard disks.
• Maintained and renewed of all SSL certifications for both Microsoft IIS and Lotus Domino servers.
• Design and implementation of web application servers and their related systems. Provided administration and support of Microsoft IIS servers, Microsoft ISA Server, NetIQ WebTrends, BEA Weblogic, Macromedia JRUN, Apache Tomcat, and Lotus Domino servers in VMWare virtual center environments.

Confidential

Responsibilities:

• Designed, developed and setup Domino external domain for collaboration and messaging to provide communication with external organizations (i.e. DiamlerChrysler). This included setting up a domino server 5.06a on Windows 2000 server on UL s DMZ with access to limited network ports security. Created documentation for the whole process.
• Modified and enhanced their User request database where incoming helpdesk request comes in.
• Responsibilities included designing and developing new forms and views for further enhancement of the database.

Confidential

Responsibilities:

• Supported Lotus Domino servers on Windows NT and AS/400 platforms.
• Domino servers included Hub, application, and mail servers.
• Assisted clients and develop in house web base application.
• Projects included implementation and development of new Domino servers, setting up Domino application clustering servers include load balancing and fail over for optimum uptime and performance and upgrades, NewsEdge (wireless news feed into Lotus Notes system), Integrion (electronic banking system), DYS replication reporter, Power Tools for Domino and Candle s IntelliWatch Lotus Notes Domino monitoring system.
• Migrated users from Windows NT platforms to an AS/400 system.
• Performed 500 user migrations from cc:Mail to Lotus Domino mail system using mail migration tools from Lotus.