SUMMARY:

• Seeking a CHALLENGING Network Engineer position which will allow me to utilize my 8 years’ experience in
• IT, networking, security knowledge, analytical skills, teamwork, communication skills, and hardware and software troubleshooting skills, to attain different opportunities for development and advancement.
• Ability to set up/install, configure, manage, and troubleshoot routers, switches, and firewalls.
• Strong knowledge of networking features & protocols such as BGP, EIGRP, OSPF, DNS, DHCP, NAT, MPLS - L3VPN, SDWAN, VPN’s and Route redistribution between various protocols, spanning-tree, VTPs, VLANs, and Ether-channel.
• Setup users and network connection between clients utilizing AWS and Azure platforms as well as troubleshooting connection issues within minutes depending the situation.
• Extensive knowledge and setup of VOIP communication systems such as Avaya and Polycom.
• Maintained network operations by network monitoring, analysis, and performance tuning through SolarWinds, CLI and Sonicwall.
• Experience in implementing network security features such as port security, VPN, and private VLANS. Such as allowing only 2 MAC addresses on one port or shutting down ports that aren’t in use.
• Java SQL Database storage of network and system logs as well as text and media files using NoSQL.
• Automated new user onboarding utilizing Python coding in Kubernetes as well as maintain Knowledge base articles for organization.

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Draper, UT

Responsibilities:

• Setup Palo Alto zones and managed security by allowing certain traffic in and out and troubleshoot customer issues that wouldn’t allow them into certain websites.
• Optimized entire lifecycle of services with a focus on deployment, operation and refinement on Juniper and Cisco 3650 switches and routers. By configuring bandwidth to ports and VLANS.
• Setup users and network connection between clients utilizing AWS and Azure platforms as well as troubleshooting connection issues within minutes depending the situation.
• Setup IVR’s with VXML, TTS and MRCP through Studio and design functions design for each client needs. Also management and design of TDM, VOIP pre-routing in Cisco and Juniper devices.

Technical Support Engineer

Confidential, Draper, UT

Responsibilities:

• Troubleshooted enterprise companies’ proxy’s by checking to see which script is blocking the company from either passing through in transparent mode or why certain rules were allowing application traffic.
• Troubleshoot and setup new VPN’s using VTP as well as manually configuring on transparent VTP.
• Answered user requests/tickets via email and telephone, was awarded employee of the quarter for customer service, polite and sociable demeanor, and making sure the user was 100% taken care of.
• Create new users and OSPF connections through AWS making sure each specification is met for onboarding employees.
• Manage and setup ACL’s in Palo Alto as well as troubleshooting security issues for clients.
• Java SQL Database storage of network and system logs as well as text and media files using NoSQL (Linux/UBUNTU)

Network Administrator

Confidential, San Diego, CA

Responsibilities:

• Moved company over from in house email to Office 365 by backing up all email and transferring user profiles to make sure emails were transferred without issue.
• Maintained active directory of all existing and new users by moving them to proper groups and creating policies by going into the groups and setting permissions to what files and shared folders they should has access to.
• Setup TTS and VMXL using Juniper configurations of inbound calls to our system.
• MySQL Database management within Windows server 2012 and windows 2016 server and Linux
• Moved voice ports over to proper VLANs when new employees would onboard or move seats and configure each IP phone with the correct name and extensions.

IT Support Specialist

Confidential, San Diego, CA

Responsibilities:

• Installed a complete cutover from brocade over to new 3650 cisco switches by copying configuration settings on brocade and saving to notepad and made changes to make sure cisco commands were implemented correctly.
• Setup VLANs of new branches being rolled out and pushed them over using VTP on the server switch over to client switches.
• Push configurations and group policies using Powershell and MySQL Databases.
• Rolled out over 3000 new pc’s across the company and assigned each computer with the correct image so whatever department were receiving the PC’s would of the correct software applications.

Systems Engineer

Confidential, San Diego, CA

Responsibilities:

• Rack and stack IBM storage units, cisco switches and cable management of copper and fiber optic cabling to ensure rack was fully functional before shipping to customer.
• Upgraded IOS of each new storage unit by going to IBM’s website and downloading the update while SSH into each box and pushing the IOS over.
• Setup and management of SQL and Apache databases for logging.
• Installed finished racks into data centers to has the base configurations installed so that the new rack was connected to their data center and configured with VSphere. Also, SSH into racks from laptop to confirm each device was operational with the correct IP address.