SUMMARY

• Designed Test lab which featured Exchange SQL Oracle databases and IIS application servers
• Configured Cisco routers and switches to build independent domains in a networked environment
• Resolved process issues and analyzed problems for dhcp and dns servers
• Utilized BigFix for the application of Microsoft and third party patches as well as the distribution of software to workstation and server clients
• Utilized vmware vmotion to migrate hosts across ESX servers and mass storage devices (emc and san)
• Built template 2003, 2008 and 2012 VM servers for application owners

TECHNICAL SKILLS

• BigFix Patch administrationDHCP vmware vSphere & vMotionDNS
• Windows Server 2008, 2012
• Active DirectoryOffice 365
• SQL 2012Office 2013
• TCP/IP

PROFESSIONAL EXPERIENCE

Confidential

BigFix Engineer

Responsibilities:

• Prepared training tutorials for BigFix console operations
• Managed patching operations and software distribution for the customer

Confidential, Vienna, VA

BigFix Engineer

Responsibilities:

• Developed fixlets to distribute software applications and patches to support the hardware refresh project which upgraded over 11,000 laptops and desktops for the client
• Troubleshooting and analysis of issues and problems for desktop problems associated with patch management, deployments, or Active Directory
• Server and Systems Administrative troubleshooting in Active Directory
• Supported Office 365 distribution during the hardware refresh

Confidential, Reston, VA

Windows and VMWare Systems Engineer

Responsibilities:

• Responsible for applying Microsoft patches for Windows 2003, 2008, and 2012 servers utilizing System Center Configuration Manager 2012 r2.
• Managed and maintained the DHCP and DNS servers within Microsoft Active Directory.
• Performed daily monitoring duties as part of the Infrastructure team pertaining to Windows Systems administration and maintaining the VMWare and VDI networks within our organization.
• Utilized VMotion to manage memory usage of virtual servers across multiple ESX hosts
• Performed maintenance on virtual servers by adding space on the operating system drives
• Responsible for administering SQL database servers, repaired databases and resolved drive space issues

Confidential, McLean, VA

Windows Administration Engineer

Responsibilities:

• Responsible for the maintenance for 125 Windows Servers resolving all issues for production environment.
• Responsible for testing Microsoft patches for Windows 2003, 2008, and 2012 servers before applying via BigFix.
• Provided general and routine technical support to a broad range of installation, patching, configuration, and updates to Operating Systems and non - OS vendor applications.
• Participated in 2 major Data Center relocation efforts.
• Ensured coordination with business critical application owners during migration efforts.
• Provided Windows System Administration for the maintenance of Active directory, DNS, Load balancing and any IP related issues for production servers across multiple domains.
• Administered the network monitoring tool ipMonitor for monitoring, collection and analyzing variables such as memory consumption, drive space, availability and SNMP for multiple Windows and Linux servers in our environment.
• Performed various tasks on Virtual Machines (VM) servers configured on VMware vCenter Server version 5.5
• Performed several administrative functions to include the migration of servers across VMware ESX hosts and datastores located on NetApp storage filers and EMC’s.
• Reviewed and monitored systems for availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability.
• Responsible for creating, managing and patching clustered Microsoft 2012 server VM’s
• Created templates for Windows 2008 and 2012 server VM’s used on the production environment

Confidential, Reston, VA

Principal Systems Engineer

Responsibilities:

• Utilized VMware technology vSphere 4 and 5 within the Enterprise Lab to setup Domain Controllers simulating the Department of State production environment to test applications and operating systems.
• Configured member servers featuring Exchange, Oracle Database, IIS and SQL servers across multiple domains
• Administered IIS 6.0 servers managing websites and ftp sites within the lab infrastructure
• Assisted with building the ESX host servers for the Enterprise Lab
• Responsible for creating VLAN’s on cisco switches and created access list for firewalls resulting in multiple domains in the Test Lab
• Utilized Lab Manager and vSphere Center to create Windows 2008 R2 servers and Windows 7 workstation virtual machines testing multiple applications targeted for baseline approval.
• Responsible for piloting VPN connectivity for the establishment of the Virtual Lab allowing outsiders to test their applications within our controlled testing facility.
• Created GPO’s for Office 2010 while preparing this application for production.
• Collaborated with multiple technical support teams testing the Windows 7 operating system in preparation for global migration from a legacy Windows XP-based platform.
• Lead the team while conducting pilot testing of Windows 7, Office 2010 and several other applications which make up the Standard Operating Environment for Desktops and its eventual baseline approval for the production network.
• Integrated NetApp filers and Storage Area Network units to optimize space for application testing in the Lab.
• Served as a representative for our organization presenting the findings of our Evaluation Reports to the IT Control Change Board for the approval of hardware and software reviewed by our team.
• Lead the engineering team during the acquisition, design, installation of the Enterprise Configuration Management test lab which emulated the Department of State networking environment, which consists of approximately 60 servers and 25 workstations.
• Assumed responsibility for testing and evaluating the latest application and operating systems for inclusion on the Department of State baseline such as Oracle Database 11g R2 64 bit, Windows Server 2008 R2, Windows XP SP3, Oracle Database Server 10g and Office 2007.
• Established and configured Local and Wide Area Networks to complete the test lab architecture and supporting infrastructure. Performed image management in support of test, evaluation an integration efforts. Supported Tier III problem management support for imaging, OS build, and related desktop utilities. Drafted and reviewed lab policies and procedures, which have been incorporated into Standard Operating Procedures (SOP) for the organization.
• Prepared and documented test plans and evaluation reports for applications processed through the Department’s Change Control Board (CCB).
• Performed comprehensive testing on a mired of vital applications and utilities including, but not limited to UltraBac, Oracle 9i Database Release 2 (9.2.0.1.0), ScanMail for Exchange 5.5 and 2000 servers, Windows 2000 Member Server, WinZip 8.1 and Volo View.
• Coordinated testing with Diplomatic Security (DS) and prepared independent network testing environments within the Enterprise Lab for external organizations within DoS. Served as Technical Liaison to DS for the organization and its policies.
• Managed the relocation of our organization into a new facility. Responsibilities included the acquisition, installation and maintenance of the phone system, alarm, badge entry operation, acquiring office furniture and other building maintenance functions.