SUMMARY:

• Results - oriented Senior Storage Engineer wif 20+ years of diverse experience. Skilled in providing support and leadership while managing the inter-relationship between various departments wifin highly complex organizational structures.
• Superior record of optimizing small to large scale, mission critical projects on time while exceeding quality assurance and revenue expectations. Recognized as a trusted leader wif a history of making key decisions regarding projects, teams, and various support functions.
• Experienced in the strategic planning, execution, and leadership of enterprise-wide technology initiatives, which support business goals, deliver continuous improvement, and enhance productivity levels.

TECHNICAL SKILLS:

Storage Systems Administered: IBM SVC (San Volume Controller), IBM FS9000 FlashSystem, FS900 FlashSystem, IBM v5000, v7000, IBM XIV GEN1/2, FastT, INFINIDAT iBOX F6240, INFINIDAT iGUARD VTL, EMC Symmetrix VMAX 40K/20K/10K, DMX-4/DMX-3, EMC VPLEX, EMC VNX-2 5600 UNIFIED/VNX-2 5400 UNIFIED, EMC VNX 7500, VNX 5700/5500/5300, CLARIION CX4-480, CX3-80/CX3-40, CX500/CX600/CX700, XTREMIO, Recover Point, EMC CENTERA/FMA, TINTRI, APPLE XSERVE.

Storage Software Utilized: IBM Spectrum Control (TPC), IBM Cognos Analytics, IBM Storage Insights, XCLI-XIV, XIV TOP, IBM Spectrum Virtualize. EMC Unisphere, EMC SymCLI, SMC (Symmetrix Management Console), Navisphere Manager, Navicli, SAN Copy, SRDF, Open Replicator, Federated Live Migration, Open Migrator, Power Path, Time Finder, Mirror View, Celerra Replicator, Unisphere for VMAX, EMC Prosphere, Connectrix Manager, Brocade CLI, Cisco DCNM, Cisco CLI, Cisco Fabric Manager, Device Manager.

Storage Protocols: Fibre Channel, iSCSI, NFS, CIFS

Monitoring and Reporting: IBM Spectrum Control (TPC) & Arxscan Arxview SRM, Cognos, SolarWinds, EMC Prosphere / ViPR.

SAN Switches: Cisco MDS 9710, 9706, 9513, 9509, 9506, 9216i, 9120, 9148 Brocade DCX 4S, DCX 8S, McData.

Server Operating Systems: Windows Server 2016,2012, 2008/2003/2000, NT4, VMware ESX 5.5/6.0/6.5.

Virtualization: IBM SVC/SAN Volume Controller, EMC VPLEX LOCAL, VMWARE VSPHERE.

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Roanoke, VA

Responsibilities:

• Complete firmware and microcode upgrades per OEM target version recommendations (IBM, Infinidat, EMC, Cisco, Brocade).
• Provide weekly problem incident reports while tracking current issues wifin the environments - IBM PMR’s, EMC SR’s, & 3rd party maintenance provider ticketing.
• Support other technical groups to provide end-to-end service and problem identification / resolution wifin the SAN environments.
• Develop project plans and set timelines to completion per the target dates set by the business for new infrastructure deployments.
• Serve as the Subject Matter Expert (SME) and provide backup support to co-workers on the enterprise infrastructure teams.
• Storage & SAN asset management wif OEMs & 3rd Party providers for maintenance contract renewals.
• Perform lifecycle management for arrays, nas filers, and fiber channel switching gear, which include SAN / storage migrations for legacy arrays and SAN fabrics.
• Deliver change management for all production modifications (upgrades, installs, modifications, break / fix and decommissioning of all storage assets).
• Engineer and maintain configuration management, chargeback, and utilization reporting.
• Create plans supporting Life-Cycle-Management of storage resources per EOSL from OEM’s (IBM, EMC, Infinidat, Cisco).
• Built standard / repeatable change control processes for daily operations wifin the storage & SAN environments.
• Coordinate vendor / partner / 3rd party’s & OEM for new implementations, upgrades, and decommissioning of legacy storage systems (erasures / recycling).

Systems Engineer

Confidential, Roanoke, VA

Responsibilities:

• Executed the IBM RS6000-UNIX servers’ migration to IBM DS8000 SAN based disk storage.
• Completed the Primary Windows file serving cluster migration to EMC Celerra NS20 NAS - all SMB based shares migrated from Windows 2000 Server to NAS filer.
• Deployed EMC Celerra NX-4 NAS to multiple remote office locations.
• Configured EMC Celerra VDM replication to duplicate all NAS Cifs shares from remote offices to NS20 Celerra at central office location (remote backups / disaster recovery).
• Led problem management and escalation wif level 3 systems engineering for Windows Server and storage infrastructure services for internally hosted business applications.
• Provided help desk remedy ticketing support for Windows Server based applications.

LAN Administrator

Confidential, Roanoke, VA

Responsibilities:

• Managed backup and recovery (Veritas Backup Exec / Legato) and provided monitoring and alerting for servers (Solar Winds).
• Successfully administered MS Infrastructure services, including MS DNS, DHCP, Cluster Server, Proxy service.
• Evaluated and modified server performance based on application requirements.
• Achieved Microsoft MCP 2000 Certification.

Network Administrator

Confidential, Roanoke, VA

Responsibilities:

• Analyzed network performance issues and implemented QoS to enhance user application experience.
• Managed AD directory services/User domains and file and print services.
• Achieved A+ and Network+ Certifications.