SUMMARY:

Over 15+ years of experience with Identity Access and Management with various Enterprise Identity Management platforms. Expertise in evaluating and resolving security related problems.Expert technical knowledge of Identity and Access Management, Single Sign - On, and Two-Factor Authentication. Advanced knowledge of LDAP, CyberArk,RSA and various provisioning/de-provisioning tools. Created reports for physicians and contract employees using various network systems. Excellent problem-resolution skills used to leverage influence with both technical and functional staff. Avid self-starter, team player, learning enthusiast, and effective communicator with the ability to make positive impacts.

TECHNICAL SKILLS INCLUDE:

Operating Systems: Windows 10 / Prev, Versions, Novell Netware, UNIX, Linux, Active, Directory, Exchange Server,Mainframe

Software: MS Office Suite

Languages: C/C++, Visual Basic, PowerBuilder,SCADA EMS

Databases: Oracle, Access, SQL,Net IQ, Access

IAM tools: Governance Suite, Azure AD, CyberArk, RSA,Symantec VIP

Network: LAN/WAN, TCP/IP, iCloud,Azure

EXPERIENCE:

Confidential

IAM administrator/ Security Analyst

Responsibilities:

• Monitoring, evaluating and maintaining systems. Enforcing procedures established to safeguard information assets from intentional or inadvertent access or destruction.
• Providing technical and administrative support in the modification, design and set-up of applications security.
• Evaluating and resolving security related problems and advise users on security issues.
• Responsible for working with multiple business units within a specific platform environment on multi-project assignments.
• Guiding and advising less experienced Systems Security Analysts.
• Evaluating errors that may cause delay, expense and disruption.
• Exercising independent judgment and decision-making.
• Effectively utilizing the proper resources to develop solutions and devise new approaches.
• Work with the project teams on implementing the defined Policies within Access & Identity Management solution
• Administration, Troubleshoot, and Installation of Cyber Ark security components e.g. CPM, EPV, PVWA, PSM with recorder, DR, AD, LDAP and other PIM Suite. Vault and Password maintenances.
• Daily administration ofCyberArkEnterprise Management including Master Policy Management, Platform Management and Access Management
• Designed and deployed Identity & Access Management solution to improve user experience, meet compliance, and reduce costs.
• Worked on OAUTH to allow access to Protected API's for OAuth Clients by getting Access
• Responsibilities could include tasks similar to:
• Creating Active Directory Groups
• Granting Network Access
• Establishing File Share Permissions
• Processing Daily Compliance Reports
• Creating Shared Mailboxes
• Setting-up Email Distribution Groups
• Create System,Kiosk,FTP,Test,Training,Database,Shared,Application accounts through PowerShell to add to AD groups
• Creating,Assigning and Setting up Tokens through RSA application for users needing privileged or high level access
• Set up users with RSA Two Factor Authentication
• Experience writing complex IDM code
• Experience reading and understanding IDM trace files
• Experience customizing and configuring IDM connectors

Confidential

Security Access Specialist

Responsibilities:

• Accountable for provisioning to ensure all users in the organization have the appropriate levels of access to applications, systems and data resources.
• Created Business Friendly interfaces through Identity Access Governance Suite.
• Advanced proficiency with RACF, TSO and tools used to administer security on the mainframe.
• Advanced proficiency with Active Directory groups and user accounts, Windows folder structures and folder security.
• Demonstrated Proficiency with Windows skills are required, e.g., Windows Explorer, Word, Excel, PowerPoint, Outlook, etc.
• Demonstrated advanced proficiency of UNIX/Linux security and tools used to administer security in these environments using Unix command line.
• Demonstrated advanced proficiency of LDAP groups and user accounts and tools used to administer security in this environment.
• Demonstrated advanced proficiency with database security and tools used to administer security within the various databases, e.g., UDB, DB2, SQL and Oracle.
• Demonstrated expertise with security management tools and provisioning using internal application provisioning interfaces.
• Created or maintains application scripts
• Used application specific tools to create or manage application security.
• Wrote scripts using SQL or PowerShell
• Ensured compliance with Security regulations and laws. Recommends and implements changes to improve speed and quality of provisioning and prevent unauthorized access.
• Responsible for the end-to-end completion of security requests, with accuracy and attention to relevant details, including documentation and tracking of all work / tasks.
• Responsible for highly sensitive security access for outsourced vendors and ensuring compliance with policy, regulations and contractual requirements.
• Accountable for highly sensitive emergency processes.
• Accountable for daily follow-up of all open security work requests including collaborating with other IT and business areas to ensure timely completion/resolution and obtainment of appropriate approval levels.
• Interfaced with users to understand new capabilities, implement procedures, ensure security procedures have been communicated properly and are being adhered to.
• Maintained and created operational procedures and maintains Security Knowledge Base.
• Responsible for on-call release support .
• Provided subject matter expertise, leadership and guidance to work teams and end users on security policies, standards and procedures and processes.
• Coordinated and documented exceptions to security policy as directed by the Exception Governance Team.
• Completed other duties as assigned
• Provided in-depth knowledge of Identity and Access Management, HIPAA minimum necessary and segregation of duties audit controls.
• Demonstrated organizational skills.
• Demonstrated ability to adapt to change and collaborate as part of a team.
• Demonstrated the ability to manage tasks independently without close supervision and take ownership of responsibilities.
• Demonstrated the ability to learn from mistakes and apply constructive feedback to improve performance.
• Demonstrated initiative and effective independent decision-making skills.
• Displayed the ability to communicate technical information clearly and articulately.
• Possessed advanced analytical thinking, problem solving, quantitative analysis ability.
• Exemplified high critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Worked briefly with SCADA EMS

Confidential

Identity Access Management Administrator

Responsibilities:

• Provisioned and De-Provisioned access for Active Directory, Citrix, and Epic System Applications.
• Collaborated with Medical Office Staff team to ensure on-boarding Physicians and Nurses accounts were provisioned with and granted correct access and complied with HIPPA Standards.
• Generated request for any users needing various hospital applications or experiencing issues with their access based on their job description.
• Processed daily termination reports and removed access accordingly.
• Developed and modified moderately complex software programming applications and information systems for the HEAT and Service Now application for the health system.
• Created and developed the RITM section for the application for our department. Assisted with the design, coding, debugging, benchmark testing, and documentation of various hospital programs.
• Work with the project teams on implementing the defined business Roles within Access & Identity Management solution
• Proficient with tools used to administer security on the mainframe
• Created templates and manuals for Training new analyst to our department that maintained document consistency and streamlined process to save time and reduce stress.
• Worked with the individual applications on specific project assignments. Worded with Senior Software Systems Engineers in complex problem areas to avoid delays, expenses or disruption in process.
• Understanding of LDAP groups and user accounts and tools used to administer security in this environment
• Understanding of UNIX/Linux security and tools used to administer security in these environments
• Provided creative software problem solving, intuition and troubleshooting skills. Created, edited, and queried RDB tables using MySQL or other databases.
• Used overall understanding of networking principles and cyber security. Worked with Linux using the hospital application McKesson for the Lab applications to reset and start instruments for lab.
• Worked with Unix to support Lawson payroll users (looked up and verified positions) and materials management.
• Used C and C++ to restart printers and remove bad characters and commands and for Epic / Connect Care Main hospital application.
• Provided Level 1 and 2 Help Desk support to customers of networked computer systems across a broad base of applications.
• Documented in detail all reported issues through resolution for troubleshoots to utilize and correct future issues of like-kind and avoid unnecessary repeated research or duplicate issues.
• Analyzed and solved problems while being proactive in resolving issues across a multi-site enterprise interacting with Helpdesk Analyst, Applications Analyst and Technical Services team members to assist customer’s in a timely and accurate manner.
• Used CyberArk to access applications for provisioning
• Maintained password for correct authentication of users and administrators that were stored in Cyber Ark/AD and resolve password issues that may come up from time to time with the administrators and groups/users
• Setup two-factor authentication information in CyberArk that can be passed to service providers as an Identity Provider
• Performed minimal access with Sailpoint Identity IQ Access
• Designed and implemented custom workflows for provisioning

Confidential

Software/Computer Concepts Instructor

Responsibilities:

• Provided hands-on guidance for students on how to use Microsoft office products (Word, Excel PowerPoint and Access).
• Showed students how to utilize Excel by creating spreadsheets using rows and columns and how to utilize Access by creating tables and queries. Demonstrated how to utilize PowerPoint to in corporate slides for corporate meetings.
• Provided instruction on use of MS Word to create letters, reports, and other corporate documents. Instruct students on the fundamentals of the computer hardware and software.