SUMMARY:

• Systems & Network Operations professional with over 14 years of experience in the Systems operations and Engineering roles, specializing in delivering outstanding customer experience in unique, high performing and complex Enterprise environments, focused on providing ultra - value by enabling customer success with their core business, clients, and end-users. Highly trained and experienced in installations, deployments, configurations, and automation of highly available, fault tolerant environments. Individual contributor who thrives in team partnership and always seeking to learn, lead and mentor technical acumen.
• Openstack/Linux administrator with over 8 years of experience in cloud computing, Virtualization, Linux System Administration and Configuration Management.
• Experienced with Puppet, Ansible, Chef, Cloud formation as System Configuration Tool.
• Experienced in provisioning AWS resources via CloudFormation templates.
• Experience in managing multiple public clouds for enterprises on Bare metal, Virtual Machines and Containers to address different project needs.
• Plays a TEMPprincipal role in the development and implementation of Cloud workflow automation processes and procedures
• Lead on moderate to complex installation and maintenance tasks
• Provide assistance to customers in resolving systems and services issues
• Performs advanced problem identification and resolution, performance monitoring and capacity planning functions for all Cloud infrastructure
• Assists in all aspects of the cloud migration initiative, including its impact on networks and security
• Lead on-prem data migration to Cloud including warm and cold data
• Manage IT support specialist to provide user-level support, including software installation, account management, system configuration, etc
• Secures network by developing network access, monitoring, control, and evaluation
• Provides Tier 3 user level technical support by troubleshooting technical issues with networking and systems and carrying issues through to resolution
• Experienced with Tivoli Data Protection (TDP) products such as SQL, Lotus Notes Domino and Oracle 8i and Oracle 9i, DB2, and also RAC
• Solid noledge on Migration of TSM 5.3/5.4/5.5 to TSM 6.1/6.2/6.3/7.1 on AIX and windows servers.
• Experience working with EMC virtual tape libraries and tape media.
• Knowledge of Data Dedupe and Data Replication using EMC DD device.
• Hands on experience UNIX scripting languages such as Korn shell, Perl
• Hands on experience with TSM scripting
• Configure TSM for Virtualization backups and restores
• Configured and administered LAN-Free backups
• Hands on experience with Cross TSM server communication,
• Extensive experience in Export and Import of TSM node data
• Good noledge about IBM 3570, 3582, 3583, 3584 libraries.
• Participated in Disaster Recovery tests and recovery of TSM server.
• Solid noledge of TSM server Maintenance and Administration
• AVAMAR Backup Implementation and Installation & Administration
• Worked 24*7 for on call TSM support as per the rotation.
• Extensive problem-solving skills for debugging TSM, tape library related issues
• Solid experience with TSM Server and Client installation and configuration
• Expertise in BMR( Bare Metal Recovery) and point in time restore
• Experience with Problem and Change management system.
• Solid experience with the Backup reporting tool such as BOCADA.
• Solid experience with the ticketing tool such as REMEDY.
• Installed Splunk Forwarder in different operating system to collect application data.
• Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.
• Experienced in implementing the various security features in the UNIX/AIX environment using LDAP.
• Hands on experience with installation and upgraded packages and patches on RHEL 5.x, 6.x and 7.x using YUM and Red Hat Package Manager (RPM).
• Implemented Robotic Process Automation (RPA) technology with Automation Anywhere in ServiceNow

TECHNICAL SKILLS:

Operating System: Aix 5.x/6.x/7.x, Solaris, RH Linux AS, Windows NT 4.0, 2000/2003,Novell

Hardware: IBM P series, IBM RS6000/SP, Dell Intel Servers, NAS, Sun E250/V440, Digital ALPHA (RISC), IBM 3584,3494,VTL Tape Library.

Networking: TCP/IP, DHCP, DNS, Firewall, Mail, Proxy, Content Filter, Spam Filter, Webservers

Applications and System Management: TSM 5.x/6.x/7.x,IBM Spectrum Protect Version 8.0+ Netbackup, Backup Exec, TDPs, HACMP 4.x and 5.1, LPAR, AVAMAR, ISILON

Programming Languages: C, C++, Core Java, Korn Shell, Perl, TSM scripting

PROFESSIONAL EXPERIENCE:

Confidential

AWS Architect / Engineer

Responsibilities:

• Plays a TEMPprincipal role in the development and implementation of Cloud workflow automation processes and procedures
• Works on moderate to complex installation and maintenance tasks with minimal guidance and direction from Lead Administrators or management
• Provide assistance to customers in resolving systems and services issues
• Performs advanced problem identification and resolution, performance monitoring and capacity planning functions for all Cloud infrastructure
• Assists in all aspects of the cloud migration initiative, including its impact on networks and security
• Lead on-prem data migration to cloud including warm and cold data
• Manage IT support specialist to provide user-level support, including software installation, account management, system configuration, etc
• Secures network by developing network access, monitoring, control, and evaluation
• Provides Tier 3 user level technical support by troubleshooting technical issues with networking and systems and carrying issues through to resolution
• Manage regular upgrades using a continuous delivery methodology
• Manage and maintain networking systems including encryption technologies
• Plays a TEMPprincipal role in the development and implementation of Cloud workflow automation processes and procedures
• Partner with the development team to manage the full stack from release cycles to data security
• Works on moderate to complex installation and maintenance tasks with minimal guidance and direction from Lead Administrators or management
• Provide assistance to customers in resolving systems and services issues
• Performs advanced problem identification and resolution, performance monitoring and capacity planning functions for all Cloud infrastructure
• Assists in all aspects of the cloud migration initiative, including its impact on networks and security
• Designed, configured and deployed Amazon Web Services (AWS) for applications utilizing the AWS stack (Including EC2, Route53, S3, RDS, Direct Connect, CloudFormation, Cloud Watch, SQS, IAM), focusing on high-availability, fault tolerance, auto-scaling, load-balancing capacity monitoring and alerting.
• Data Profiling, Mapping and Integration from multiple sources to AWS S3/RDS/Redshift
• Automation of ETL loads into Redshift Database using Windows Batch Scripts
• Configured AWS Identity and Access Management (IAM) Groups and Users for improved login authentication. Also handled federated identity access using IAM to enable access to our AWS account.
• Configured KMS using IAM to provide encryption/decryption keys to secure Amazon S3, EBS and RDS.
• Handled content distribution and data transfer and implemented content delivery network over Amazon CloudFront using Amazon WAF.
• Handled streaming and live content over Amazon CloudFront.
• Used Chef to automate deployment of applications on Amazon EC2.
• Handled configuration management of servers using Chef.
• Handled API requests using REST.
• Expertise in running applications using Elastic Bean Stalk.
• Created a AWS RDS Aurora DB cluster and connected to the database through an Amazon RDS Aurora DB Instance using the Amazon RDS Console.
• Configured an AWS Virtual Private Cloud (VPC) and connected it to the on-Premises data center using AWS VPN Gateway for cloudfront distribution.
• Used AD connector to connect existing on-premises Active Directory to AWS.
• Configured AWS RDS Aurora database users to allow each individual user privileges to perform their related tasks.
• Migrated the production MySQL schema to the new AWS RDS Aurora instance.
• Implemented AWS High-Availability using AWS Elastic Load Balancing (ELB), which performed a balance across instances in multiple Availability Zones.
• Assigned AWS Elastic IP Addresses used to work around host or availability zone failures by quickly remapping the address to another running instance or a replacement instance dat was just started.
• Defined AWS Security Groups which acted as virtual firewalls dat controlled the traffic allowed to reach one or more AWS EC2 instances.
• Managed application and patch management of applications running on AWS.
• Authorized MFA for users and groups using IAM
• Validate the agents installed on it for CICD flow and check the application status after rehydration.
• Configure AWS VPC with public and private subnets
• Delivered architecture designs and solutions for public, private and hybrid clouds covering the cloud architecture tiers and portfolios of cloud services
• IaaS (Infrastructure as a Service) - Storage, Network, Servers, Security
• DNS and load balancing experience on Route53
• Configured Elastic Load Balancers with EC2 auto scaling groups
• Created placement groups to maintain cluster of instances
• Used Identity Access management for Creation of Groups and policies
• Implemented AWS solutions using EC2,S3 and load balancers
• Experience on versioning and lifecycle
• Manage Amazon RDS for backups, software patching, automatic failure detection, and recovery.
• Created storage cached and storage volume gateways to store data
• Install and configure Apache and Tomcat on Red hat Linux, Ubuntu and Amazon Linux instances.
• Writing of UNIX scripts to automate the starting and stopping of Web App services
• Management of code releases in the software development cycle using version control tool GIT
• Worked with AWS Cloud management and CHEF
• Responsible for writing/modifying scripts using BASH & Shell
• Reduced management complexity without restricting control by using Elastic Beanstalk.
• Perform system monitoring and maintain Logs using Cloud Watch
• Deploy and monitor scalable infrastructure on Amazon web services (AWS)
• Ensured Backups were taken periodically.
• Provided 24*7 support to coordinate with the teams and customers for delivery purposes
• Developed & Supported tools for integration, automated testing & Release
• Troubleshooting the escalated issues on IBM Spectrum Protect
• Hands on experience in Maintaining, defining and handling IBM 3584 libraries. Experience with handling library GUI.
• Trouble shooting connectivity and other mount issues between IBM 3584 tape libraries & TSM servers.
• Define admin schedules on TSM server for daily operations.
• Server & client upgradation for existing TSM servers.
• Design, support the implementation of TSM clients and data protection in Clusters.
• Work with libraries including IBM 3584 tape libraries
• Defining client backup schedules using TSM.
• Administer TSM server environment(s) to monitor and manage enterprise data management processes. Monitor TSM application server processes and errors to ensure overall system performance and stability.
• Monitor and ensure dat backup server maintenance tasks are successful on a daily basis, correcting any errors when necessary.
• Provide support for backup server Tape drives and library problems, including halting and/or restarting the backup server software application.
• Plan to determine Storage and Backup needs and solution for Enterprise projects.
• Solving Failed and missed backup problems and to work on root causes.
• Define and manage retention policies, management classes and copy groups
• Weekly schedule of new servers to TSM Server - Registration and Association to backup schedules and test.
• Recovering the data From Offsite tapes from Damaged TSM Primary Volumes.
• Implementation of LAN free tape backups using TSM in SAN environment.
• Manage capacity and performance of the backup infrastructure ensuring the integrity of infrastructure on a day to day basis.
• Provide standard troubleshooting guide to client support for support teams.
• Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.
• Implemented the various security features in the UNIX/AIX environment using LDAP.
• Build various application servers and upgraded packages and patches on RHEL 5.x, 6.x and 7.x using YUM and Red Hat Package Manager (RPM).

Confidential

Avamar Backup and Recovery Engineer

Responsibilities:

• Planning and Designing Tivoli Storage Manager Servers Installations and Upgrades on AIX and Linux .
• Daily monitoring of TSM databases, recovery log and Storage Pools. Extend the TSM database, log or storage pool if necessary.
• Installation, configuration and management of TSM Servers
• Handled daily Offsite DRM Tape Recalls & Ejects
• Performed Day-to-Day operations to ensure the NetBackup servers are healthy and the backup job success rate is above 99%. Tasks also included re-running failed backups and fixing recurring failures.
• Performed annual review of TSM Architecture, feature and functions
• Created and maintained documentation on all TSM functions and backup jobs
• Implemented Data Dedupe and Data Replication using EMC DD device.
• EMC Implement Avamar (7.0) for remote server backups.
• Avamar Optimization (Datasets/Groups/Replication, VMWare backup, push clients to remote sites for backup);
• Creating a group policy.
• Run on-demand backups from the Avamar Administrator and the Avamar Client interfaces.
• Restore files using Avamar Administrator and Avamar client interfaces.
• Configure and use Avamar Activation Manager and Desktop/Laptop interfaces.
• Avamar server daily maintenance activities: checkpoints, HFS checks, and garbage collection.
• Use Avamar tools to perform system monitoring, maintenance, capacity management, and troubleshooting.
• Define and Configure the Policy domain, Policy Set, Management class, Backup copy group, Archive copy group as per Customers requirement
• Worked on performance issues in TSM environment
• Trobleshoot missed/failed backup of Netbackup and rerun the jobs.
• Designing and implementing new projects and configuring backups and archive from TSM client and documenting the work and/or changes as and when done to the environment.
• Troubleshoot and resolved problems related with Failed and missed backup daily basis. Troubleshooting LAN-FREE backup failures.
• Responsible for all TSM Client installation and configuration on Wintel/AIX/Novel/Solaris, also Client configurations like, managing client node across firewall, locking & unlocking client node, updating client node for further restriction, configure and managed client nodes share access, backup and restore of backup sets using B/A client
• Involved to recover data from Offsite tapes from Damaged TSM Primary Volumes
• Experience with import and export TSM node data
• Implement cross TSM server communication to share the server resources
• Implement and support the tape environment including VTL and 3584 library.
• Daily monitoring of TSM tape library including tape drives and solve the tape, drive or library related issues if any.
• Design, support the implementation of TDP for oracle, sql,db2.
• Configuring TSM operations like expiration, migration, reclamation, collocation etc.
• Monitor TSM application server processes and errors to ensure overall system performance and stability on daily basis.
• Halt and/or restart the backup server software application if required.
• Configuring TSM TDP such as Tivoli Data Protection for Lotus Domino, MS Exchange and Oracle and also define database backup schedules on TSM server.
• Restore customer’s critical data per RTO/RPO objectives as requested. Do BMR( Bare Metal Recovery) if required.
• Solve Failed and missed backup on daily basis. Also find out and work on root causes.
• Review of TSM Architecture, feature and functions with the SME and implement the necessary changes.
• Participate in disaster recovery planning, testing and maintenance for the enterprise TSM environment.
• Work on Problem and Change management system (Remedy Tool).

Confidential

Serve as a TSM Backup and Recovery Administrator

Responsibilities:

• Implement the TSM servers and environment as per client requirements and standards.
• Implement operating procedure for TSM server’s daily operation.
• Performed NetBackup Clients installations, configurations and upgrades.
• Day-to-Day NetBackup maintenance. Fixing Tape Library related issues.
• Define and Configure the Policy domain, Policy Set, Management class, Backup copy group, Archive copy group as per Customers requirement
• Designing and implementing new projects and configuring backups and archive from TSM client and documenting the work and/or changes as and when done to the environment.
• Responsible for all TSM Client installation and configuration on Wintel/AIX/Novel/Solaris, also Client configurations like, managing client node across firewall, locking & unlocking client node, updating client node for further restriction, configure and managed client nodes share access, backup and restore of backup sets using B/A client
• TSM Client upgrade AIX/Solaris/Linux to latest 6.3 Levels based on OS and TSM Compatibility.
• Experience with TSM scripting
• Experience with import and export TSM node data
• Implement cross TSM server communication to share the server resources
• Implement the DR and vaulting process and take care of daily on and off site tape rotation and inventory.
• Performed Day-to-Day operations, configuration of media and master servers, hardware and software troubleshooting, new device configuration.
• Daily monitoring of TSM tape library including tape drives and solve the tape, drive or library related issues if any.
• Configuring TSM operations like expiration, migration, reclamation, collocation etc.
• Monitor TSM application server processes and errors to ensure overall system performance and stability on daily basis.
• Halt and/or restart the backup server software application if required.
• Configuring TSM TDP such as Tivoli Data Protection for Lotus Domino, MS Exchange and Oracle and also define database backup schedules on TSM server.
• BMR restore
• Review of TSM Architecture, feature and functions with the SME and implement the necessary changes.
• Daily monitoring of TSM databases, recovery log and Storage Pools. Extend the TSM database, log or storage pool if necessary.
• Participate in disaster recovery planning, testing and maintenance for the enterprise TSM environment.
• Work on Problem and Change management system (Remedy Tool).
• Maintain and update documentation for the standards, processes and procedures to be adhered by the team. Update the Runbooks after every 6 months

Environment: TSM 6.1 Servers on AIX (P 570/550), TSM clients on AIX/Solaris/Wintel/Novel, TDP for sql, oracle, Exchange, DB2.

Confidential

Implement and support TSM

Responsibilities:

• Hands on experience with Netbackup product. Scheduling backups, solve Failed and missed backup on daily basis. Also find out and work on root causes.
• Daily monitoring of Netbackup and few Backup Exec systems
• Involved in migration from Netbackup to TSM
• Troubleshooting the escalated issues on Netbackup and TSM
• Hands on experience in Maintaining, defining and handling IBM 3584 libraries. Experience with handling library GUI.
• Trouble shooting connectivity and other mount issues between IBM 3584 tape libraries & TSM servers.
• TSM server upgrade to the latest available version.
• Installation and configuration of New TSM servers.
• Define admin schedules on TSM server for daily operations.
• Server & client upgradation on a regular basis for existing TSM servers.
• Provide support to TSM operations team in India
• Design, support the implementation of TSM clients and data protection in Clusters.
• Work with libraries including IBM 3584 tape libraries IBM 3570, 3582, 3583, 3584
• Design, support the implementation of TDP for oracle.
• Defining client backup schedules using TSM.
• Administer TSM server environment(s) to monitor and manage enterprise data management processes. Monitor TSM application server processes and errors to ensure overall system performance and stability.
• Monitor and ensure dat backup server maintenance tasks are successful on a daily basis, correcting any errors when necessary.
• Provide support for backup server Tape drives and library problems, including halting and/or restarting the backup server software application.
• Configuring TSM TDP such as Tivoli Data Protection for Lotus Domino, MS Exchange and Oracle.
• Plan to determine Storage and Backup needs and solution for Enterprise projects.
• Handle daily Offsite DRM Tape Recalls & Ejects.
• Solving Failed and missed backup problems and to work on root causes.
• Define and manage retention policies, management classes and copy groups
• Weekly schedule of new servers to TSM Server - Registration and Association to backup schedules and test.
• Recovering the data From Offsite tapes from Damaged TSM Primary Volumes.
• Implementation of LAN free tape backups using TSM in SAN environment.
• Participate in disaster recovery planning, testing and maintenance
• Manage capacity and performance of the backup infrastructure ensuring the integrity of infrastructure on a day to day basis.
• Provide standard troubleshooting guide to client support for support teams.