Jr. System Administration Resume Gaithersburg, MD - Hire IT People

SUMMARY

5+ years of experience in computer network management
Experience working with Microsoft operating systems (Exchange 2007 thru Exchange 2013, SQL Server, Windows XP thru Windows 8, Windows Server 2003 thru Server 2012,.
Excellent problem - solving abilities and the ability to meet deadlines
5+ Years working with Microsoft Domain Controllers, DHCP, IIS, and Active Directory Servers, Exchange, Office 365
Experience with PowerShell
Experience with Microsoft desktop operating systems Windows XP to Windows 10
Moderate experience with Apple OS X and apple devices (Ipads and iPhones)
Familiar with virtual environments including VMware
10+ years in customer service
2+ years experience maintaining backups using Datto, Veam as well as Symantec

PROFESSIONAL EXPERIENCE

Confidential - Gaithersburg, MD

Jr. System Administration

Responsibilities:

Confidential

Associate Engineer

Responsibilities:

Worked with employees to assess and troubleshoot computer hardware and software problems (Active Directory authentication issues, accessing network drives, Microsoft office, printer issues)
Maintained functionality of small network of computers used for Pearson testing and certifications
Remote Desktop troubleshooting, Zulty’s V.O.I.P, Windows Sever 2003 & 2008, Windows 7, Active Directory, Exchange, Microsoft office, Citrix, Terminal Server
Desktop configuration and profile setup for all on-boarding employees