Objective

• Systems Administrator Technical Lead Manager of Operations
• Seeking a support position in the Information Technology sector in which I can utilize grow my 18 years' experience supporting UNIX Windows platforms achieving higher performance levels.

Profile

• 18 years of experience in Systems Administration
• Expert knowledge of UNIX, Solaris, Red Hat Linux, Windows, and HP environments.
• A self-motivated IT professional with very good problem solving skill a proven track of reducing downtime and increasing productivity.
• Proven ability to lead and motivate high performance teams with a solid track record of consistently meeting critical SLA requirements while delivering high-level client satisfaction.
• Lead several projects for hardware refresh of over 1500 UNIX and Windows workstations with minimal downtime assuring high availability.

Professional Experience

Confidential

Senior Unix,Linux Systems administrator

• Administer 1800 Vmware servers, Redhat Linx 5.8, 5.9, Oracle Redhat 6.4, ESX hosts running
• 4.1 and 5.1 and Solaris 10, Support of AD using quest software , vasd for user's accounts and group policy,
• Support of , Apache, Weblogic, HTTP applications. Support of Netbackup tool, Systems patching using Yum, RPM, Patchadd.

Confidential

Technical Lead/Unix Systems Administrator

• Administer NTAS, NIS, NFS, LDAP, DHCP, DNS, SSH, PAM,
• Install, configure and support BUR Ultruims and VLS9200 libraries on Omni dataprotector and Netbackup.
• Provided support 24 x 7 in highly complex and mission critical production.
• Managing and complying SLA, metrics reporting.
• Request for change management.
• On-Call Support, on-call scheduling, staff scheduling.
• Installation, Configuration, Maintenance of Server Hardware and Software.
• Workflow Management, ticket resolving and ticket guidance and assigning, load balancing.
• System tuning, Performance monitoring and support of Servers.
• NIS, DNS, NIS , DHCP, Jumpstart, Ignite support.
• Documentation, process and checklist defining, training and sharing.
• Vendor management for support and procurement and design recommendations.
• Management and maintenance of storage arrays in a NAS and SAN environments plus clustering
• Experience working with File systems design and support
• Network troubleshooting, first level, prior to handing over to network specialist.
• Backups, Restores, Recovery of project and user data, or database using VLS 9200 Libbrary.
• VMware vcenter to administer multiple vm servers, configure and install ESX hosts.
• Strong knowledge of TCP/IP networking
• Patch and Package management
• Ability to develop automation process using UNIX shell/batch scripting languages
• Support of production applications.
• Experience in small to large scale system projects including full development lifecycle, strong trouble shooting analysis skills, performance and tuning
• Ability to write clear and concise technical documentation
• Demonstrable client management skills
• Proven ability to meet and adapt to new challenges.
• Good planning and organization skills to meet tight deadlines
• Install servers, routers, switches, and firewall on datacenter racks

Confidential

Unix Systems Build Engineer

Responsible for build of Solaris and Red Hat Linux servers using Bladelogic and VMWare vSphere,

Troubleshoot issues with builds and production servers.

Confidential

Unix Systems Administrator

Support of 500 red hat linux 5.9, 500 HPUX 11.23, 11.31, AIX 6.2 and Solaris 10 servers, build, upgrade OS, install patches, trouble shoot cluster issues in Service guard, Kernel panic, work with vendors and users, build ESX hosts and create vm guests farms, schedule backup's and restores.

Create incident tickets and change management, be on call rotation.

Troubleshoot daily systems issues, schedule weekend work to work on changes.

Confidential

Systems and Applications Production Support

• Support 25 Unix Solaris and Red Hat Linux productions servers running Solaris 2.9 and Linux 2.5, duties included of Install, upgrade of OS, setup backup's, restores, design file systems, SAN, Master and failover servers using RHCS, Veritas manager, patching and deal with daily systems issues whether it is software or hardware.
• Troubleshoot and resolve production outages, perform root cause analysis and implement remedial solutions
• Troubleshoot network related issues such as TCP/IP, SSH, Telnet, FTP issues
• Manage resolution of production issues, lead trouble shooting efforts and keep senior management apprised of critical production problems
• Lead and contribute to automate common Operate functions for example, SoD, SoW checks to improve resiliency of the production environments and efficiency of the Operate teams
• Coordinate production platform upgrades with the Build and Infrastructure teams
• Review disaster recovery plans and regularly schedule fail over exercises
• Manage SLA with internal and external teams as well as 3rd party vendors
• Manage day to day staff activities, promoting effective team work and being an effective coach.
• Run sql queries to generate reports and to resolve issues with client's inquiries.

Confidential

Technical Lead/Unix- 2nd level support

• Administer NTAS, NIS, NFS, LDAP, DHCP, DNS, SSH, PAM.
• Install, configure and support Ultruims and Quantom tape libraries on Omni dataprotector and Netbackup.
• Unix and Windows Systems Administrator for multiple systems and application integration initiatives.
• Leading and training a team of technical support specialists, which provides support for 1400 users.
• Install configure Remedy ARS apps, create schemas and workflow.
• Install, upgrade sunset operating systems, user applications, and system patches.
• End to end management of user groups account including.
• Configuration of NFS, NIS, and Network devices.
• Ability to develop automation process using UNIX shell/batch scripting languages
• Implement and administer network systems on HP-UX 9x-11i with over 50 remote servers.
• Develop and maintain systems monitoring tools.
• Request for change management Administration.
• End to end project management of deliverables, determining requirements, dependencies, time-lines, resources, and design, test, and implementation tasks.
• Support of production applications..
• VMware vcenter to administer multiple servers, install and configure ESX hosts.
• Management and maintenance of storage arrays in a SAN environments plus, File systems design and support.
• Patch and Package management
• Strong knowledge of TCP/IP and networking.
• Configure routers, switches on datacenters racks.
• Experience in small to large scale system projects including full development lifecycle, strong trouble shooting analysis skills, performance and tuning
• Ability to write clear and concise technical documentation
• Ability to work with tight deadlines

Confidential

Supervisor

• Supervised a team of reservation agents at the central reservation office. I was frequently recognized for exemplary performance by executive management. Duties included:
• Hiring training new team members.
• Coaching, monitoring and review agents' performance levels.
• Maintaining SLA requirements.
• Trouble shooting daily operations incidents running daily reports.
• Interfacing with all levels of management.

Technical Expertise

• 9 years working with Solaris 7, 8, 9 and 10 Systems Sun OS 2X, 7, 8,9, 10
• 8 years' experience with VERITAS Volume manager/File system administration
• Administor NTAS, NIS, NFS, LDAP, DHCP, DNS, SSH, PAM.
• 12 years working with HPUX 9.x 11.x , 5 years working with Windows 2000, XP .
• Hardware Sun3, Sun4, RS/6000, E10K, Oracle Sun Solaris M3000, M4000,
• 4170, 4270, X3-2, Sparc x86 64 and Sparc, HP9000 NDHK servers B132, B180 Stations.
• 4 years' experience with Red Hat Linux 5.4, 5.5, 5.8 and 6.4 OS and windows XP, Vesta, Windows 7
• Software VERITAS, Tivoli, Legato, CA Unicenter, Telmon, Badminton, Remedy,
• HP Open view, HP-Omni data protector, Netbackup, Tivoli data protector, MS Office, Apache, HTTP.
• HP Ignite, HP blades, Superdomes, HP vpars, HP Service guard.
• Networking TCP/IP, UUCP, SNA, Sockets, RPC, Telnet, FTP, HP SNA plus
• Languages: c , Csh, Ksh.
• VMware, printers support and Active directory.
• Bladelogic , vcenter to build Unix servers.
• SAN exp working with storage area network with products such as Hitachi, HP and EMC.
• Messaging systems, configure console, management and data network interfaces.
• Application support and upgrades.
• Optifacts application.
• Sql queries.
• HPUX VLS backup/restore libarary.
• Oracle Sun M3000, M4000, M4170 and 4270 series servers.
• Security using SELINUX, LDAP, Iptables, Privileged ports 1-1023.