Global IT Operations Analyst Resume Newark, CA - Hire IT People

SUMMARY

IT professional with advanced System Administration and IT Operations experience.
Experience supporting and administrating Linux/UNIX systems. Ability to resolve hardware and OS challenges and support all mission critical systems.
Experienced with AIX 5.3, 6.1, on p5, p6 servers, including Power HA, HP ProLiant Blade servers and its infrastructure.

TECHNICAL EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Newark, CA

Global IT Operations Analyst

Responsibilities:

Reduced unnecessary alerts by 30% as a result of analyzing test results and identifying the flow of logic and missing logic.
Created, shared, simplified, and shortened robust CRC Error recovery process.
Prioritized incidents queues by overall impact to the operations, resulting in eliminating SLA violation per client guidelines and to ensuring best practices compliance.

Confidential

SYSYTEM ADMINISTRATOR

Responsibilities:

Maintained systems per business need by installing latest OS and its related patches.
Accomplished many servers and storage migration as new hardware became operational and old hardware reached to its lifecycle that involved many projects.
Decommissioned old hardware from the data center ensuring proper care to minimize production impact making sure that applications and databases are tested.

Confidential, Fairfield, CA

UNIX System Administrator

Responsibilities:

Awarded for exemplary client services, ensured network and storage equipment were attached after weekly system maintenance.
Constantly monitored and maintained IBM pSeries 590 and 570 series, PowerHA/HACMP
Requested and configured SAN storage for Oracle data bases and data file systems using logical volume manager
Supervised Windows and UNIX high - risk security alerts and managed PATROL alerts.
Partnered with Information Security applying security patches.
Solved operational challenges by creating low impact resolutions, which helped improved system availability.

TECHNICAL SKILLS

Operating System: Unix, Red Hat Enterprise Linux

Hardware: IBM p590, p570, HP N class 4000, HDS storage-USP 600, IBM ESS Shark-2105, 2107

Software: AIX 6.1 and 5.3, HP-UX 11.i