SUMMARY

• Web Analytics and Metrics Platform Deployment/Implementation Business Transformation/Change Mgt
• Social and Mobile Applications Data Mining/Research Analysis Content Management Software Project Budgeting and Resource Mgt eCommerce Strategy & Design Vendor Relations/Third Party

PROFESSIONAL EXPERIENCE

eCommerce Transformation Lead

Confidential

Responsibilities:

• Senior e - commerce lead responsible for overseeing an enterprise wide platform implementation in Confidential
• As the primary interface will executive leadership throughout the various business units, the key driver of capacity planning and resource allocations for the T2 Implementation Initiative.
• Responsible for working in both an Agile and Waterfall methodology and driving vendor selection for an enterprise-wide PPM tool as that the IT organization is transitioning to an Agile shop.
• Developed and set direction for process improvement plans in Procurement/Vendor Management SOPs, constructing new vendor intake and monitoring standards.
• Defined performance matrix for vendor assessment and evaluation working in concert with the Procurement business unit.

E-Commerce Program Lead

Confidential

Responsibilities:

• Business lead for the ATG v11 upgrade/Endeca integration for the e-commerce re-platform at Confidential .
• Tasked with the overseeing the resource planning for implementation and post go-live activities, creating e-commerce roadmap to include omni-channel purchasing and distribution.
• Also responsible for overseeing project resource budget which include contractors, vendors and client resources.
• Worked with Confidential PMO in the creation and execution of portfolio plan, cutover planning, project operationalization and documentation.

Digital Portfolio Director/OCM Lead

Confidential

Responsibilities:

• Responsible for working with diverse business stakeholders across Confidential, mapping out business processes, constructing business cases for executive review and approval and overseeing program-level activities within the Digital Commerce Strategy division.
• Managed capacity and resource planning for FY16 & FY17, overseeing a $12M budgetary allocation in consecutive budget cycles. Worked with executive leader council (ELC) on ‘best in class’ site redesign initiative and LMS External Replacement per IT division. Key driver of overall user experience mapping and workflow improvement responsible for crafting UX release schedule working with business stakeholders across the enterprise.

Portfolio Consultant, PMO

Confidential, New York, NY

Responsibilities:

• Tasked with implementing portfolio and program management process across the RLD footprint with primary focus within the e-Commerce and multimedia division.
• Worked in tandem with e-Commerce partners GIS (E-bay) and IBM Websphere, supporting both Confidential and Confidential .
• Integrated with AtTask, expanding reporting capabilities to include resource planning and capacity planning throughout the Global PMO, as well as effective project/program delivery, project prioritization and pipeline management.
• Primary trainer, facilitator and administrator for the PMO tool, AtTask and MS Project Server 2013.
• Routinely tasked with the creation of adhoc reports for the executive leadership team as well as weekly and monthly project status reports for the RLD.
• Monitor the delivery of business objectives and client experience for PMO services. Defines all processes related to project management, project prioritization and change management.

Lead Consultant, PMO

Confidential, New York, NY

Responsibilities:

• Tasked with overseeing the deployment of the customer-facing applications on the mobile platforms, IOS and Android.
• Worked with eCommerce team for the overall site redesign and the Demandware upgrade for international wholesale, order, forecast and capture.
• Partnered with the supply chain team to manage the design and development of a visibility and tracking tool for product in transit named Project Glasspipeline.
• Key interface with business owners within the design and merchandising division, providing consistent communication and ensuring stakeholder buy-in for project portfolio.

Sr. Portolio Director/ eCommerce Strategist

Confidential

Responsibilities:

• Integral in driving search visibility, resulting in an increase of organic ranking from page six to the first page of the top 20 performing keywords.
• Responsible for overseeing analytics reporting, developing dashboards for executive leadership and managing web analysts, champion data-driving decision making.

Sr. Project Director / eCommerce Design Consultant

Confidential

Responsibilities:

• Assigned to the Corporate Brand Steering committee responsible for the oversight of media management strategies across Confidential .
• Lead internal consultant, managing external vendors’ SOW and change order process per project management role; vendors to include IBM, Razorfish, IMPAQT and Headstand Media.

Sr. Project Manager

Confidential

Responsibilities:

• Tasked with overseeing the development of RFP requirements for CMS vendor selection to include technical lead responsibilities during on-site demos.
• Doubled contribution margin of IS functional area during first six months in position. Provided expertise to clients in areas to include site optimization, UX testing and analytics reporting.

Project Manager

Confidential

Responsibilities:

• Manages processes pertaining to project management, development, QA and product support within the SLDC.
• Responsible for creating performance testing standards through various testing methodologies to include load, stress and capacity monitoring.
• Well-versed in Project Life Cycle (PLC) and Software Development Life Cycle (SDLC) engineering processes with an emphasis on change management per the ADKAR methodology.

Director of Strategic Planning and Acquisitions

Confidential, New York, NY

Responsibilities:

• Designed a set of streamlined business practices through the implementation of automated application formats, DU and LP; reducing overall technical costs by 6%.
• Achieved senior underwriting authority for commercial and residential purchases, up $5M per review.
• Managed each of four sales regions, each exceeding stretch targets in FY 2000 & 2001, minimum 110%+ achievement for each region.
• Restructured the cost allocation process and implemented effective financial reporting software to reduced portfolio delinquency from 53% to 18%.