CAREER SUMMARY

• Diversified IT professional with several years of experience in telecommunications and IT network/system/server installation maintenance and management for global companies.
• Proficient with CISCO and HP networking devices.
• Record of delivering high quality products to clients on time and under budget.
• Expert troubleshooter with innate problem solving skills to quickly resolve technical issues.
• Excellent communication skills to deliver outstanding technical support and effectively tackle hardware/software issues by using layman s terminology and helpful demeanor.
• Strong leadership skills with ability to guide and provide technical direction and supervision for a given project.
• Held an active Federal Secret Security Clearance.
• Professional certifications Cisco Certified Network Associate CCNA Network Certification A Certification Gravitec Tower Climber Rescue currently pursuing a bachelor s degree in Network Management.

TECHNICAL SKILLS

• Operating Systems Windows 2000 XP Vista Windows 7 Windows Server 2003 stand - alone domain controller Solaris CentOS VM Ware ESX
• Desktop tools Dame Ware Remote Desktop VNC Viewer Putty Cygwin Terminal
• Network Monitoring Solarwinds What s Up Gold KIWI Cat Tools Rancid NMAP Splunk
• Snapshot/Imaging Tools Altiris Symantec Ghost v. 8-12 Clonezilla Acronis
• Hardware NAS desktops laptops servers PDAs IPAQs SM/MM fiber Cat5/Cat6 and coax cables Ethernet patch panels punch down blocks flukes HP and Dell Switches
• Cisco E/G/X series Cisco and 3Com VoIP phones
• Satellite iDirect Linkway Com-Tech satellite modems DSL broadband cable modems IP accelerators Satellite antenna control units GPS satellite handheld VSAT/IP/VoIP/EoIP systems
• Networks LAN/WAN VPN VOIP OSPF EIGRP BGP Wi-Fi

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator

• Perform critical data backups hosted by a NEO 200s storage unit and Zmanda management software.
• Install and configure network settings on Centos VMWare clients.
• Support and install device hardware such as NIC s RAM and NAS hard drives.
• Manage HP al 5412zl switches for a medium sized network.
• Configure network devices to use SNMP Radius and SMTP.
• Assign TCP/IP settings and perform firmware updates for Thecus NAS APC UPS APC PDU s and APC Netbotz Temp Sensors and HP switches.
• Assemble rack maintain and configure equipment which joins the IT infrastructure.

Confidential

Network Engineer II

• Configured Cisco Series and HP switches as individuals or switch stacks.
• Managed and installed Cisco and 4510 routers and 2300 power supplies.
• Provided problem resolution and routine configurations for a multi area OSPF network routed over satellite and point to point Cambium Wi-Fi radios.
• Supported LAN/WAN equipment services device IOS s for a large scale network spread out over multiple locations.
• Monitored identified diagnosed documented and resolved IP network problems.
• Ensured all device configurations are backed up and stored using RANCID.
• Assisted with the preparation of proposals and solutions for future network architecture enhancements.
• Supported the administration and installation of ESX 3.x Virtual servers as well as Linux and Solaris servers.
• Identified and solved router standalone switch or switch module and HWIC failures.
• Responsible for terminating CAT5/6 cables punch downs inside network closets and end user wall jacks.

Confidential

IP Field Service Specialist

• Provided Internet Protocol field service support to military/civilian personnel located in Southern Afghanistan.
• Installed operated and maintained 40 satellite communication terminals applying IT/networking signal flow knowledge of Cisco routers switches and CPE equipment used in various LANs/WANs.
• Maintained Master Station Log MSL and annotated all significant events for ticket tracking and troubleshooting.
• Monitored network and user usage and resolved problems with communication facilities and voice/video/data services to minimize downtime per 24/7/365 customer operational requirements.
• Assisted customers on-site or remotely by performing desktop support functions on a daily basis.

Confidential

Telecommunications Specialist

• Installed operated and maintained tactical mobile Deployable Ku-Band Earth Terminals DKET and Satellite Wide Area Network SWAN communication systems ensuring minimal downtime to provide reliable communications.
• Provided frequency management for Frequency Division Multiple Access and Time Division Multiple Access FDMA/TDMA modems.
• Acquired proper satellite synchronization with corresponding transponders according to transmission plans using spectrum analyzers or built in GPS system tools.
• Configured and operated system components such as Tactical Local Area Network TACLAN switches routers Internet Protocol IP accelerators modems high power amplifiers and antenna control units.
• Monitored Satellite Wide Area Network SWAN using Solarwinds and other network monitoring software.

Confidential

Network Administrator

• Provided network system support to over 1 000 end users by managing configuring and troubleshooting routers and switches in Cisco and Satellite Communications SATCOM network.
• Configured and implemented Virtual LAN VLAN Network Address Translation NAT and Access Control List ACL configurations.
• Implemented procedures to identify and mitigate network security threats.

Confidential ystems Security Administrator

• Performed system administration security checks and other IT duties to support Defense Logistics Agency s Document Automation Production Service DAPS .
• Completed information assurance certifications and information dissemination to superior personnel for DAPS networked workstations and servers outlined by Vulnerability Management Service.
• Installed security updates and made registry edits to complete system vulnerability tasks.
• Ensured internal networked systems met DoD security guidelines using Gold Disk security templates.
• Provided central security administration by use of Group Policy Management Console and Remote Desktop tools.
• Configured and maintained Windows 2003 servers for optimal performance.

Confidential

Network Administrator Volunteer

• Applied IT educational concepts to setup and manage MS Windows 2003 Domain Controller and Small Business Server network for tax service LAN/WAN.
• Planned designed and installed small business WAN comprising 12 workstations two routers and Domain Controller over two locations.

Confidential

Desktop Support Specialist

• Provided computer administration and IT systems support services to over 2 000 end users in LAN/WAN and Microsoft infrastructure.
• Delivered technical support for user applications including SQL Crystal Sybase Citrix Oracle and MS Office Suites .

Confidential

Communications Analyst

• Maintained troubleshot and performed preventative services on IT technical infrastructure hardware and system software components which supported a hospital s network of 5 000 end users
• Researched tested and troubleshot desktop operating systems to quickly resolve application and hardware errors without degradation in connectivity or system integrity.
• Customized LAN/WAN configurations for onsite/offsite end users to meet their specific work needs.
• Connected network wires to patch panels and maintained cabling inside wiring closets.

Confidential

Desktop Support Technician

Confidential

Logistics Analyst II

Confidential

Automated Logistics Specialist