SUMMARY

• A versatile IT professional with 19 years of experience supporting Wintel and Cisco based infrastructure. Leadership, planning, and hands - on skills in successful, on-time and on-budget, large scale IT infrastructure projects.
• Disaster Recovery for Wintel and Cisco based systems, E-mail systems migration and rollout, VMware implementation and migration, Data Center move. Additional experience in managing successful technical service teams.

TECHNICAL SKILLS

• Windows 2019, 2016, 2012, 2008 Server Administration
• Windows 10, 8, 7 Workstation Administration
• VMware ESXi - all versions
• Dell, IBM, HP workstations/laptops
• HP, Dell, IBM complete server setup
• Unix/Linux System Administration
• HP MSA, NetApp FAS (2040, 2240), IBM XIV SAN administration
• NetApp Data ONTAP setup and administration

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Administered Active Directory Federation Services (ADFS) and Web Application Proxy servers in Azure for single sign-on for a few external applications.
• Migrated and raised the Domain Functional Level for an 8 site Active Directory domain. This includes migrating DHCP, DNS, and NPS services to new servers.
• Implemented Nutanix HCI running VMware ESXi. Migrated all servers across to the new platform from legacy 3-tier IBM XIV storage and BladeCenter compute. This reduced the datacenter footprint and power consumption, while providing significantly more compute and storage resources.
• Set up cross hypervisor replication from VMware ESXi to AHV utilizing a secondary Nutanix cluster. Tested disaster recovery of the secondary site.
• Implemented Veeam Backup and Replication image based backups running on a physical HP Proliant and HP storage enclosure with Windows 2016 Server utilizing Microsoft’s ReFS to realize significant storage efficiency. This replaced the legacy backup environment of IBM Tivoli, LTO 4 tape drives/library, volume based backups.
• Set up Veeam cloud based backups to a reputable service provider providing offsite storage to follow the recommended 3-2-1 Veeam backup rule.
• Implemented/installed Microsoft SCCM 1606 including most site system roles including Software Update Point for Server and Workstation Windows Updates, Application Catalog for software pushes, Reporting Services, and Operating System Deployment.
• Contributed server and storage steps for overall IT disaster recovery plan.

Confidential

Senior Systems Administrator

Responsibilities:

• Migrated 2000+ legacy Zebra employees’ mailboxes from on-premise Microsoft Exchange 2007 environment to Office 365.
• Created Powershell scripts for system administration team for remedial Office 365 mail administration tasks.
• Implemented Bit9 endpoint protection for 100+ Windows 2003 EOL servers.
• Tier 3 support of advanced issues for Zebra service desk including Active Directory, mail, DNS, DHCP.
• Built out 100+ Windows 2012 R2 servers in VMware vCloud Air cloud environment.
• Built out 100+ Windows 2012 R2 and 2008 servers in on-premise VMware.
• Lead administration of Zabbix monitoring software.

Confidential

Senior Systems Administrator

Responsibilities:

• Upgraded a two site Active Directory environment from Windows 2003 native mode to Windows 2012 R2. All services were moved including, DNS, DHCP, and the internal certificate authority.
• Migrated all mailboxes and public folders from Exchange 2003 to Exchange Online. Set up DirSync for on-premises Active Directory replication to Azure Active Directory. Performed a staged migration using CodeTwo Office 365 Migration tool and Windows scripting.
• Seamlessly moved 5TB of data, including preservation of all NTFS permissions, from a legacy Windows 2003 file server to NetApp CIFS storage.
• Set up Cisco UCS environment. This includes Cisco 5108 blade chassis, B200 M3 blades, 6248 Fabric Interconnects and Cisco switch configuration, using a NetApp FAS2240 for ISCSI and CIFS storage.
• Installed and migrated EMC Networker 8.0.2 backup server. Set up new HP Proliant server connected to HP MSL 4048 tape library. Migrated all configuration settings from old server to new.
• Setup and maintain Amazon AWS cloud based infrastructure of Windows 2008 EC2 instances running web services and databases, S3 storage, and CloudFront content delivery.
• Migrated all VMware servers from local storage to iSCSI HP and NetApp SANs providing HA capabilities to private cloud.
• Setup NetApp FAS2040 SAN for iSCSI and CIFS including all storage, network, and VMware configuration.
• Upgraded VMware environment from ESX 3.5 to ESXi 5.1.
• Migrated 20+ physical servers to private cloud, adding redundancy and reducing datacenter power costs.
• Manage internal/external DNS.
• Responsible for all call center scripting creation and maintenance running on Cisco Unified Contact Center Express (UCCX).
• Responsible for working with development team for all code pushes to test, staging, and production IIS 7.5 servers.
• Ongoing P2V of datacenter servers.
• Provide secondary Linux administration.

Confidential

Systems Administrator Supervisor

Responsibilities:

• Wintel and network lead for successful disaster recovery testing.
• Wintel and network technical lead for a successful datacenter move.
• Manage daily workloads and projects for a Technical Analyst and a System Administrator.
• Complete yearly performance evaluations and training plans.
• Assist in the Technical Services budgetary planning.
• Responsible for company helpdesk service levels.
• Installation, configuration, and maintenance of VMware ESX 3.5 servers.
• Technical lead for Sendmail to Exchange 2007 e-mail migration project.
• Installation and administration of Microsoft Windows NT 4.0/2000/2003 Server: Active Directory user account creation/maintenance; DNS configuration/maintenance; DHCP configuration/maintenance.

Confidential

Technical Analyst

Responsibilities:

• Planned and implemented a successful upgrade of domain from Windows NT 4.0 to Windows 2003 Active Directory Native Mode.
• Installation, configuration, and maintenance of HP Proliant servers.
• Provide technical phone support for 90+ remote users and onsite technical support for 150+ users: troubleshoot VPN connectivity, operating system (Windows XP, 2000), MS Office, and hardware (Dell Laptop/Desktop) problems.
• Maintain hardware and software inventories, using automated tools.
• Installation, administration, and maintenance of Intuit Track-It Help Desk and Inventory software.
• Installation and administration of Cisco 3000 VPN concentrator: additions and changes for VPN accounts; update and backup Cisco IOS software.
• Administration of Checkpoint Firewall-1 (FW-1): edit/create rulebase and policies; installation and upgrade of firewall software and hardware.
• Installation and administration of Symantec Anti-Virus Corporate Server: installation and configuration of AV Server Console and central LiveUpdate Server.

Confidential

Systems Administrator

Responsibilities:

• Provided Microsoft Windows NT/2000 network/system support and administration for 150 company users: including daily backups; user accounts/permissions maintenance; network virus inoculation strategies; file/print server and workstation performance monitoring, repair, and configuration; and troubleshooting connectivity issues for local and remote networks (LAN/WAN).
• Supported and performed regular maintenance for Confidential Smallworld 3.1 GIS software: including setup and configuration of new databases; researching user issues and providing solutions; importation and exportation of data.