Senior Systems Engineer Resume
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SUMMARY
- Confidential is a Senior Systems, Network, and Cyber Security Engineer wif 20+ years of progressive Information Technology (IT) Experience including 17+ years of Management experience. It is very important to note dat all previous engineering/systems/networking experience is cumulative and all previous work experience is applied to current job tasks as well, making me a hybrid of many roles and knowledge.
- Confidential bring expertise wif Infrastructure, architecture, design, capacity planning Active Directory (AD), user accounts, domain group policies, sites and services; hardware and software; backup solutions, operations and maintenance; excellent troubleshooting; Windows Server, Linux/UNIX,Virtual Machines (VM); Public Key Infrastructure (PKI); firewalls, router/switch configurations, and MS Exchange.
- Confidential TEMPhas managed over 120,000 user accounts and over 50,000 computer/server accounts to include access control and seperation using both security groups and domain policies in AD.
TECHNICAL EXPERTISE
- Excellent troubleshooting
- ADDHCPDNS
- Active Administrator
- Windows Server 2012R2/2016/2019
- QUEST ARS
- Linux/UNIX
- ESXiWindows 7/10
- RHELVMWare 5.5/6.0
- Virtual environment
- PKIIdentity Manager
- Sun Java System
- Solaris
- Microsoft Office 2016
- LAN/WAN
- VPN CitrixCisco
- PowerShell v5.1
- Exchange Server 2010/2013
- Office 365 in hybrid cloud environment
- Veritas NetBackup
- Security Access and control
- Cyber Engineering
- System/Networking Engineering
- Hardening and Patching
- advanced security counter measures
PROFESSIONAL EXPERIENCE
Senior Systems Engineer
Confidential
Responsibilities:
- As an Operations Manager and SME served as teh primary technical interface and onsite subject matter expert to customer for our client’s entire product line as well as entire staff and community.
- Worked through all phases of getting old applications and 2008 OS upgraded, migrated, and operational into Windows Servers Standard/DataCenter 2019 OS.
- Design and architecture of infrastructure environment, from strategy to planning and procurement to include implementation.
- Achieved cost savings on hardware, software, labor, etc.. by negotiating lower costs and performing vendor work myself.
- Build test and validation environments for deployment of new products.
- Consistently deliver thorough checklist, outlines, reports, system/network drawing, etc.. which led to more accurate and efficient processes and planning.
- Configure routers, switches, and firewalls to provide services while maintaining security measures and monitoring.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
Senior Cyber Engineer
Confidential
Responsibilities:
- As a Site Lead serve as teh primary technical interface and onsite subject matter expert to customer for our client’s entire product line.
- Work closely wif Federal Government customers and teh Program Managers to perform and assist in all phases of product integration, operations, maintenance, and troubleshooting of technical issues related to teh entire product suite.
- Perform customer deployments by using best practices, and lessons learned from direct experiences in related IT security and networking fields.
- Oracle Database administrator to include O&M.
- Facilitate installation, configuration, integration and O&M of commercial - off-teh-shelf (COTS) cyber products.
- Author and update Assessment and Authorization documentation.
- Apply knowledge of current IA policies as a contributor to teh architecture and design of secure solutions to customer needs and requirements.
- Specific technical expertise of architecture, engineering, design of enterprise services such as WebShield, Trusted Gateway System, Apache HTTP Server, and Remote Access Console to perform required tasks.
- Expert in cyber security to include: Practices/methodologies, associated technologies, and/or experience in an operational environment.
- Integrate product wif firewall, IDS, LDAP, routers, switches, etc.
- Ability to pull data from multiple sources and analyze data.
- Experience wif supporting/addressing customer training objectives.
- Create and modify policies to obtain desired correlated events.
- Analyze behavior patterns to identify threats.
- Ability to work independently as well as part of a team.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
Senior Systems Engineer
Confidential
Responsibilities:
- Highly Experienced wif Active Directory environments create and manage user/computer accounts, policies, security groups, sites, and services.
- Plan, manage, and organize various projects tasks to completion.
- Primary focus is ensuring compliance and standardization.
- Perform audit and security investigations.
- Provide automation for repetitive tasks to free up time and resources.
- Provide performance and health monitoring, to include dashboards for management.
- Providing analysis, planning, and solutions for infrastructure, system configurations, and security.
- Planning, implementation, and automation to resolve issues and prevent future problems.
- PowerShell to get information from systems and provide analysis.
- PowerShell to apply changes and perform task required.
- Added, maintained and removed objects wifin Active Directory.
- Create, configure, and troubleshoot GPO’s, as well as link any group and OU to GPO’s
- Train and consult experienced technicians to perform duties and tasks.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
Senior Cyber Security Engineer/Sr. Systems Engineer
Confidential
Responsibilities:
- Using Hardening and vulnerability Nessus scans to ensure devices are compliant.
- Performing security audits to see security posture.
- Configure ArcSight to connect to all devices on network and retrieve logs for analyzing.
- Troubleshoot firewall rules, ports, network access, and devices not communicating. Isolate and resolve any issues wif those devices.
- Provide dashboards and reports to gov’t and management.
- Provide Consultation to security, program managers, and infrastructure.
- Design infrastructure and provide architecture needs for new requirements and projects.
- Use Quest to leverage UNIX devices to add them to windows domain.
- Create, Apply, and manage Group policies to both windows and UNIX environment.
- Use group policies to enforce settings to devices or memberships, access to devices, and role-based permissions.
- PowerShell to get information from devices, apply changes, and perform task to eliminate vulnerabilities.
- Support Physical to Virtual (VM) process and implementation.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
Windows Engineer
Confidential
Responsibilities:
- Highly experienced wif Active Directory environments; created and managed user/computer accounts, policies, security groups, sites, and services.
- Highly experienced wif all Remote Server administration tools.
- Added, maintained and removed objects wifin Active Directory.
- Created, configured, and troubleshot GPO’s, as well as link any group and Organizational Unit (OU) to GPO’s.
- Created and Maintained DNS environment.
- Created and Maintained DHCP environment, to include scope configuration, sites and services configuration, managed lease times.
- Migrated applications and services from Windows Server 2003 to Windows Server 2008 R2 and 2012.
- Experienced wif Microsoft workstation and server OS, Microsoft office products, LDAP (Lightweight Directory Access Protocol) Autantication and Security control implementation.
- Performed AD server administration for multiple systems in a multi-domain classified environment.
- Identity Manager, AD, and Quest ActiveRoles Sever (ARS) as well as troubleshoot any issue account related.
- Primary duties included installing and configuring Windows Servers up to Windows 2012 R2 servers.
- Experienced applying US Government Security Configuration IAW applicable guidance (Hardening) of multiple agencies as well as other security configurations to enhance security posture of network.
- Experienced conducting security audits and reviewing based on Security Hardening Guides & Policies.
- Installed, hardened, tested, maintained, upgraded and patched Windows and some Linux/UNIX based on documented procedures.
- Experienced wif setting up any Virtual host wif UNIX, ESXi, Windows, Linux, Red hat, and other Operating Systems.
- Monitored Network devices, and UNIX/Windows servers to report performance and outages.
- Trained and consulted experienced technicians to perform duties and tasks.
- Created reports for management, as well as large network and windows engineering solutions.
- Continually asked by management for technical and procedural consultation.
- Run daily operations and tasks. Ensured all devices are security and patch compliant; also performed monthly mass vulnerability patching of large network.
- Assisted users wif public key infrastructure (PKI) support importing certifications, encrypting emails, and installing client-side PKI software such as Core Street, 90 meters, Identity manager.
- Created, modified, updated, and managed user account on Sun Java System Identity; monitored, maintained, and troubleshot servers in Virtual Machine (VM) environment.
- Cluster management and failover procedure for all types of servers.
- Directed and implemented hardware and software installation, configuration, upgrades, and maintenance for workstations, servers, network devices, and other network peripherals.
- Worked directly wif other engineering team in resolving performance and other configuration related issues.
- Worked wif teh Security Operations Center (SOC) group directly to investigate, isolate, and resolve security incidents and issues.
- Asset Management, performed hardware and software scans daily, ensured inventory was reportable.
- Provided technical support for teh Program manager and Network Operation Center (NOC)/SOC managers.
- Set up development environments to test new policies and configurations, able to perform tasks in LAB or production environment wifout affecting other systems.
- Developed and Implemented effective Site Operating Procedures and Operating Instructions.
- Troubleshot Local Access Network (LAN)/Metropolitan Area Network (MAN)/Wide Area Network (WAN) and other network related problems, and provided technical expertise for configuration, support and operation of multiple networks.
- Maintenance of Citrix server farm and thin clients in VM environment.
- Created, updated, configured, and maintain Citrix Printer Policies; to include driver updates and replication. Setup GPO’s to manage user based mapped printers.
- Responsible for workstation configuration and installation, network and operating system software, testing system components, tracing and repairing outages, diagnostics, and minor hardware repair.
- Highly proficient in creating, modifying, and troubleshooting network printer; ability to isolate and solve any network printer issue including drivers.
- Created, modified, and troubleshot DHCP scope; also managed sites and services.
- Managed and troubleshot Cisco routers and switches, to include ports and devices attached, troubleshoot any configuration and network issue.
- Diagnosed and resolved port security violations, as well as implemented best security practices.
- Experienced wif Power Shell or other Windows compatible scripting languages.
- Used PowerShell to include AD, Exchange, Citrix and other windows modules to manage systems and perform installs and tasks.
- Experienced wif Veritas NetBackup, backing up and restoring data on a large network.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
Desktop Support PC Technician
Confidential
Responsibilities:
- Trained and consulted experienced and incoming technicians to perform duties and tasks.
- Exchange Server 2003/2007 experience anywhere access to e-mail, calendaring, permissions to calendar and mailbox, migration of mailboxes, and setup and configuration of mail accounts.
- Short Message Service (SMS) Remote Assistance, Remote desktop connection, OCS, and netmeeting, Lync/Skype.
- Troubleshoot Active Identity software for Common Access Card (CAC) card experience.
- Ability to build system, from installing teh Operating System (OS) and applications, to delivering to teh end users Windows 2000/XP/Vista wif troubleshooting experience, also Office 2000/2003/2007.
- Experienced providing remote support & utilizing GHOST imaging application.
- Setup home/office networks, Virtual Private Network (VPN), file and printer sharing, and remote networking via LAN/Wireless.
- Cisco router Configuration Certified wif routers, switches, TACLANEs and KIV encryption devices in Windows or UNIX network environment.
- Setup and Configured Citrix for web-based applications for user’s server access.
- Monitored, operated and maintained hardware, software, and networks for a computing platform.
- Configured, assembled and installed microcomputers, workstations and/or peripheral equipment including blackberry devices wif exchange email capabilities.
- Troubleshot and configured network printers and queues.
- Performed first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers.
- Escalated unresolved problems to expedite resolution.
- Maintained disaster recovery procedures for LAN and related equipment/software.
- Upgraded, modified and replaced hardware, software and network components.
- Performed system backup and recovery activities.
- Created and maintained user login identification (Logon ID) information and login scripts.
- Monitored system performance, gatheird data, and prepared management reports.
- Audited hardware/software inventory to ensure their integrity as well as licensing compliance.
- Updated and maintained site administration manual documentation.
- Provided user orientation on hardware, software, and network operations.
- Kept abreast of emerging operational support technologies and industry trends.
- Ability to use Remedy to track and update tickets and projects, attached documents and snapshots for troubleshooting and resolutions, updated customer wif satisfactory results.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
IT Systems Technician Lead
Confidential
Responsibilities:
- Planned and implemented system upgrades and expansion.
- Acted as a Team Leader on Projects wif minimal supervision and guidance.
- Provided mentoring and guidance to team members.
- Provided onsite or remote support for one or more of teh following user systems Desktops, Laptops, Printers, Peripherals, Handhelds, Servers, LAN’s, WAN’s, Campus Area Network (CAN’s), and Wireless Local Access Network (WLAN’s).
- Successfully halped deploy over 23000 machines in teh Pentagon, Navy Yard, Navy Annex, Pensacola Naval Air Station (NAS), Crystal City, and many other various Navy sites.
- Provided full support of systems BREAK-FIX, install, add, change, and preventive maintenance activities.
- Setup users’ profile provided troubleshooting and resolution, mapped network printers and drives.
- Performed additional support activities including monitoring, back-ups, scripting, imaging, patch implementation, incident resolution, account maintenance, password resets, system upgrades, and data migrations.
- Hardware, Software, and Network troubleshooting wif problem resolution.
- Researched problems made recommendations for solutions and repaired or rebuilt systems to appropriate specifications.
- Developed and maintained systems documentation.
- Interfaced wif clients to determine suitable Hardware/Software to meet user requirements.
- Tracked Hardware/Software Inventory.
- Provided user orientation of new and upgraded Hardware/Software packages.
- Maintained disaster recovery procedures. Keeps up to date wif functionality of new systems.
- All previous engineering experience is cumulative, and all previous work experience is applied to current job tasks as well.
