CyberSecurity Information Associate Resume Chandler, AZ - Hire IT People

SUMMARY:

Proven professional with more than 20 years of experience in troubleshooting, diagnosing, installing and configuring a variety of hardware/software on several desktops, laptops & Network administration.
Proficient with Classified support: SHB hardening, DOD & DCSA standards, SCAP/STIG requirements, AD and Server 2016 maintenance, WSUS updates, mass deployment with PDQ/ MDT.
Classified Area support - Windows 10, Server 16 & 19 & Linux Red Hat Enterprise 6 & 7.
Active Directory infrastructure, Group Policy, Sophos, McAfee antivirus, Duo Factor Authentication, SCCM enterprise image deployment, MDT(Microsoft Deployment Tool), LAN/WAN administration. Cisco & Avaya IP phone support, & data recovery.
Adept at maintaining a high level of expertise with Project Management, Classified infrastructure & Desktop deployment. Exceptional communication, analytical solving skills customer service & meticulous approach to resolving tickets.

PROFESSIONAL EXPERIENCE:

CyberSecurity Information Associate

Confidential, Chandler, AZ

Responsibilities:

Performed (SCAP/STIG) for DOD & MDA compliance.
Provide Classified Area desktop support - Windows (Imaging, MAC changes, domain administration) & Linux RHEL 6.0, 7.0 and 7.7 (Imaging and IP configuration)
System Administrator: Windows & Linux servers, domain controller, DNS server, IPA server & Firewall.
Coordinate meetings with Classified programs managers for deployment of equipment, program hardening baselines & ATO documentation.
SCCM enterprise image deployment, MDT & PDQ Deploy/Inventory.
VM Workstation 15 pro experience.
Cisco Unity access to create phone accounts & voicemail for employees.
Assist users via remote support tools such as Windows RDP, Dameware, Cisco Jabber & Webex
Familiar with ACAS and NEXUS vulnerability scan.

Systems Admin

Confidential, Gilbert, AZ

Responsibilities:

Performed AD user administration (moves, adds, changes, deletes) required to support daily operations .Configured and created exchange accounts in Exchange 2010/Lync 2013
Performed wiring & LAN equipment activities related to user changes (moves, adds, changes, deletes)
Familiar with Altiris deployment, & SCCM, WDS. Occasional development of packaging advertised to a specific collection. Deploys hardware and software in accordance with company
Supported over 250 hosts on ESX server on vSphere 5.5
Performed telecom duties in Avaya ASA such as assignment of Avaya extensions on several PBX, voicemail and configuration of vectors, VDN holiday tables. Avaya One - X/CMS support for over 70 remote users
Tracked and supports remote access tokens for VPN- RSA security console. Mobile Support (IOS & Android)
Assist with Audio/Video conferencing for Executive Admin Assistant & Vendors. All Mac OSX support (Graphic designers and AV department)
McAfee EPO management for Endpoint Encryption Great Plains admin role- Create/Reset GP password, unlocked accounts in SQL databases