Site Reliability Engineer Resume Chicago, IL - Hire IT People

SUMMARY:

DevOps professional with proven skills in managing application performance in both cloud (AWS) and on - prem integrations. Expertise includes applications and systems instrumentation, performance monitoring, emergency response, change management, capacity planning, and process efficiency development within a continuous integration / continuous delivery pipeline.

TECHNICAL SUMMARY:

AWS, Azure, Alibaba Cloud

Linux, Systems Admin

Docker, Docker Swarm

Jenkins, Bamboo

Ansible, Chef

Websphere, Weblogic

Familiarity with common scripting / programming languages

Apache, URL rewrite

CI / CD, Agile workflow

F5 BIG-IP, Domain / Cert mgmt

Active Directory, LDAP, TDS

ServiceNow, SalesForce, FreshService, OpsGenie

Splunk, Nagios, Sensu / Uchiwa, AppDynamics, Dynatrace

Akamai, Apigee, ActiveMQ

Kubernetes, OpenShift, VSphere

Adobe Experience Manager

Adobe Creative Suite

Microsoft Office

Hardware buildout

Disaster recovery

Drupal / CMS

Automic

Jira, Confluence

Git, Bitbucket, Artifactory

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Site Reliability Engineer

Responsibilities:

Manage support of critical online systems for a variety of clients ranging from multinational hotel groups to state lotteries to popular restaurants.
Primary technical resource during client/developer deployments. Manage AWS, Azure, AliCloud, AEM, Jenkins, Bamboo, while monitoring and debugging any incidents that may hinder completion.
Patching RHEL/CentOS/Ubuntu + kernel on a scheduled cycle.
Disaster recovery efforts including backing up and restoring environments from snapshot, failover to backup hosts, and AEM package creation and installation to replace non-functioning instances.
Up to speed with most client tasks within two weeks from hire, actively participating in resolving incoming issues and requests. Actively others new to the role within two months.
24x7 on-call response for automated alerting as well as client phone calls. Technical expert on bridge calls with management and clients.

Confidential, Chicago, IL

Middleware Engineer

Responsibilities:

Instrumentation and administration of internal/external applications for company-wide use.
Tasked to consolidate and streamline the maintenance of backend software.
Ran initiative to aggregate all 3rd party software and defined Ansible configurations to upgrade it.
Identified redundant software in use by multiple teams and coordinated the effort to replace it.
Performed yearly failover exercise of all running systems ensuring Confidential ’s plan for continuity of business.
Created CMS for internal teams to display messaging on screens throughout the office.
Owned datacenter tape backup process for disaster recovery and data restore.

Operations Center Admin

Confidential

Responsibilities:

Monitored and remediated Sev 1-3 conditions. Coverage included non-business hours shifts.
Developed AppDynamics dashboards for monitoring site activity/degradation.
Created and documented new/more efficient team procedures based on SRE experience.

Site Reliability Engineer

Confidential

Responsibilities:

Maintained stability of multiple environments working as technical advisor to developer pods.
Analyzed and diagnosed issues as releases were promoted through continuous delivery pipeline, correcting or rolling back applications if problems arose.
Facilitated containerization of java-based applications with Docker that were originally coded and served through WAS.
Created custom mobile app-specific dashboard to detect faults and display user feedback in real time.
Minimized site degradation/downtime acting as point person during Sev 1 conditions.

Application Engineer

Confidential

Responsibilities:

Transformed SiteOps monitoring and triage team to middleware Application Engineering team. Its responsibilities included the former SiteOps duties plus ownership of software used by many teams within the company.
Detected multiple DDoS attacks, minimized their effectiveness, and maintained security.
Upgraded IBM WebSphere 6.x to 8.5 across three nodes.
Reduced three tier redundancy to two for cost saving measures.

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Site Reliability Engineer Resume

Chicago, IL

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