Network Engineer Resume Birmingham, AL - Hire IT People

TECHNICAL SKILLS:

Linux

Windows

Confidential

Cisco

Meraki

Wireshark

Office Suite

VoIP Infrastructure

IP Business Gateways

Routers

Switches

Wireless Access Points

Firewalls

Confluence

JIRA

VSphere

InfoBlox

EXPERIENCE:

Confidential, Birmingham, AL

Network Engineer

Responsibilities:

Configured, installed, and supported Cisco and Meraki network equipment in patient - care facilities, small clinics, and remote offices.
Interface with vendors to resolve site-critical issues and maintained regular communication channels until such issues were fully resolved.
Participated in the On-Call rotation for after hours support, including triage and resolution responsibilities.
Provided escalated troubleshooting for help desk and end user support.

Confidential, Huntsville, AL

Senior Product Support Engineer

Responsibilities:

Facilitated the configuration and troubleshooting of routers, switches, voice gateways, wireless access points, and Linux server-based programs in application & network configurations for business networks and service providers
Interface with technical and business contacts of major account holders and equipment vendors to resolve critical situations
Coordinated with Software Engineers to troubleshoot and steer the feature development and release schedule of products, including assisting in product testing, documentation, and publication