SUMMARY

• me is a Sr. Systems Engineer / Administrator / Cyber Assurance & Confidential .
• me has been in teh IT industry for 27 years & has worked on numerous contracts wifin my years of service wif an elite list of clients.
• me has an active (SSA) Public Trust Clearance & inactive (FBI) TOP SECRET SCI CI Polygraph, (DoD) Secret and TS/SSBI Clearances.
• Although me do not turn down contract work, my ultimate goal is to gain full - time, permanent employment. me is HIGHLY interested in your company.

PROFESSIONAL EXPERIENCE

Social Security Administration

Confidential MD

Responsibilities:

• Maintain network operations on a day-to-day basis for a complex network of over 400 workstations and 150 servers (HP ProLiant and Blade servers) as part of teh Infrastructure Services team.
• Patch deployment via SCCM.
• Troubleshoot and proactively monitor networks, systems and applications to identify and correct malfunctions and other operational difficulties.
• Active Directory (creating, moving & importing user profiles and data) and Group Policy administration. (placing user accounts in appropriate containers for access and control)
• Provide documentation of network operating systems and network topology.
• Editing and running Power Shell scripts to automate tasks.
• Implement authorized network enhancements and special projects as assigned.
• Support and maintain recovery systems and operations, including but not limited to maintaining backup system configuration, performing backup system upgrades, monitoring backups, and performing restores as needed.
• Cloud troubleshooting (AWS) connectivity, configuration to hardware failures.
• Participate in a rotating on-call support schedule.
• Support of teh organization in teh design and implementation of network components, including support of development systems and assistance wif testing.
• Recommend new and emerging technologies to solve business problems.
• Reactivation of network floor jacks using CAPRS ticketing system.
• Sr. Systems Engineer supporting IRS Lexmark MVE hardware & software (printers) during tax filing season.
• Maintaining compliance wif teh IRS Agency’s security requirements and standards. Performing firmware flash updates & hardware configurations.
• Building and maintaining HP print servers & printers.
• Creating, testing and implementing network disaster recovery plans.
• Performing risk assessments and testing of data processing systems.
• Installing security templates, data encryption and other security measures.
• Recommending security enhancements and purchases.
• Training staff on network and information security procedures.

Social Security Administration

Confidential, Woodlawn, MD

Responsibilities:

• SCCM data collection & migration from SCCM 2007 to SCCM 2012 for teh Social Security Administration.
• Windows systems installation, administration, maintenance and troubleshooting.
• Day to Day management of a multi domain forest wif over 10,000 users.
• Building Windows Server 2008R2 & 2012 Servers for Preproduction & test labs.
• Building HP ProLiant and Blade servers for production pool.
• Create, run, and troubleshoot scripting tools to automate SCCM 2007 R3 and SCCM 2012.
• Deinstall and reinstall new sites.
• Maintain software versions of teh SCCM 2007 R3 and 2012 infrastructure servers to teh latest production levels.
• Tivoli Storage Management of data and disk pools.
• Maintain compliance wif teh Agency’s security requirements and standards.
• Resolve and document SCCM client health issues wifin teh Change, Asset and Problem Reporting System (CAPRS).
• Managing and monitoring virtual and physical servers. Microsoft System Center Configuration Manager (versions 2012 & 2007)
• Microsoft Deployment Toolkit (version 2013 update 2)
• Assessment and Deployment Kit (Windows 10)
• (FFM) / Enterprise Identity Management (EIDM) systems / Data Services Hub (DSH) and several other supporting Monitor teh Federally Facilitated Exchange (FFE) / Federally-Facilitated Marketplace systems.
• Areas Monitored include; Data Center Network, Infrastructure Bandwidth, Server / Infrastructure, Enterprise Applications, Agent-based Monitoring, Production Batch processing, and Events & Alerts Escalation.
• Notified internal stakeholders of Severity 1 incidents received from Baltimore Data Center (BDC) dat effect teh Marketplace; identified incidents, sent out notifications, generated tickets, recording, and investigated resolutions.
• Manage production Severity 1 incidents to closure.
• Manage teh CMS Consumer Information and Insurance Systems Group (CIISG). Exchange Operations Center (XOC) email inbox.
• Create and update technical documentation including; standard operational procedures (SOP) and performing continual improvement of existing processes.
• Assist wif Change Management, Problem Management, Configuration Management, Change Coordination.
• Running, populating, delivering daily reports.
• Monitored tools such as New Relic, Gomez, Splunk, Cyber Ark, Calt, JBoss to drill down to teh root cause and communicate wif teh system owners to resolve issues.
• Knowledge of Remedy ticketing solution and IBM Tivoli application, Mix panel, Oracle Enterprise Manager (OEM) Grid Control Management.
• Experience wif software and systems engineering Linux, Java, Oracle, Networking, VMware, Apache, IT Process Management, including ITSM and ITIL Project Management, LAN/WAN, J2EE, Mark Logic, and Microsoft Office.
• Ability to function at a high level in critical situations.
• Technologies integrated into this environment include: IP networking: Router, switches, firewall systems, load-balancers, Virtualized environments based on VMWare Hypervisors.

Federal Data Systems

Confidential, Arlington, VA

Responsibilities:

• Working on teh Confidential Pentagon contract supporting day to day TSM management of disk pools, reconciling disk space, scheduling daily incremental backups during teh week & full backups over teh weekend.
• TSM database size checks, recovery log monitoring and utilization.
• Defining space to be used to create TSM disk pools, TSP database logs, and TSM recovery logs. Creating new disk and tape pools.
• Adding more DASM to TSM server pools and databases.
• Defining new TSM client servers on teh mainframe.
• Ensuring successful client backups and resolving client issues.
• Migrating to TSM server new releases, test release and ensure dat all TSM clients has teh proper release.
• Cycling new tapes, backup tapes and media cleaning tapes throughout media libraries and COOP sites.
• Repairing and replacing tape drives in media libraries.’’
• 3rd shift Systems Analyst supporting teh Centre for Medicaid Services in support of Obamacare (Health Care Exchange) health plan enrollment website.
• Monitoring server traffic (Splunk, New Relic & Google Analytics) during teh overnight 3rd shift.
• Planning and executing downtime for server patching & testing.
• Patching servers wif CMS approved patches.
• Taking hourly number tallies of new enrollments, incomplete applications, and total users for teh day.
• Preparing status reports on all upgrades & activities taken place during shift & preparing a turnover log of all events during teh shift to hand over to teh 1st shift team when they arrive.

Social Security Administration

Confidential Woodlawn, MD

Responsibilities:

• Building, testing & configuration of new production Windows Server 2008R2 servers. (HP ProLiant and Blade servers)
• Create and edit login scripts for users via PowerShell. Installation & repair of existing server hardware, ordering replacement parts. Imaging & refreshing user’s laptops & desktops for end of lifecycle replacements.
• Group policy creation, troubleshooting and management.
• Active Directory administration, design and domain migrations.
• Receiving trouble tickets from teh helpdesk via Heat.
• Windows systems installation, administration, maintenance and troubleshooting.
• Day to Day management of a multi domain forest wif over 10,000 users.
• Supporting 30,000+ FBINET user account data.
• Monitoring and ensuring successful completion of daily data migration from mainframe Tivoli Storage Manager (TSM) disk pools to tape, tape copies local and offsite, and Tivoli Storage Manager (TSM) database backup’s locals and offsite.
• Responsible for TSM database size checks, recovery log monitoring and utilization.
• Defining space to be used to create TSM disk pools, TSP database logs, and TSM recovery logs.
• Creating new disk and tape pools.
• Add more DASM to TSM server pools and databases.
• Define new TSM client servers on teh mainframe.
• Ensure successful client backups and resolve client issues.
• Migrate to TSM server new releases, test release and ensure dat all TSM clients has teh proper release.
• Defining and monitoring SharePoint TSM backups/restores for SharePoint server farm.
• Track licensing and maintenance requirements associated wif growth.

Confidential

System Administrator

Responsibilities:

• Supporting 5,000+ users locally & remotely (via Windows Remote Desktop) on teh US Confidential Corps of Engineers network.
• Rebuilding existing DELL servers wif Windows Server 2003.
• Building desktops & laptops wif Windows XP & Vista. (Norton Ghost Imaging)
• Active Directory domain account administration.
• Managing and monitoring virtual and physical servers.
• VMware ESXi & vSphere account administration & registry editing.
• Windows systems installation, maintenance and troubleshooting.
• Encryption / hardening of OCONUS deploying laptops using SecureDocs software.
• Tier 2 and 3 support.
• Troubleshooting Microsoft Server 2003, Office XP/2003/2007, TCP/IP, DNS & DHCP.
• Day to Day management of a multi domain forest wif over 10,000 users.
• Debugging administration using Winternals software.
• Server building & hardening using Windows MMC console.
• Overseas Building Operations (OBO) SA-6 Windows systems installation, maintenance and troubleshooting of Windows Server 2003.
• Building repairing & installation of HP ProLiant Servers, wiring server room, (under floor & overhead) hubs, (CAT5 & Fiber) Cisco switches (floor closets & server room) & racking servers.
• U.S. Embassy in Baghdad Windows systems installation, maintenance and troubleshooting.
• Active Directory administration & Group Policy administration.
• Day to Day management of a multi domain forest wif over 10,000 users.
• Managing Active Directory in a multi-domain environment.
• Installing and configuring tape libraries.
• Remote troubleshooting user’s PC’s.
• Troubleshooting Microsoft Office XP/2003. TCP/IP, DNS, DHCP & WINS.
• Creation of email accounts.
• Activation of user PC ports via Cisco switches & hub closets.
• Encryption and asset tracking of laptops for deploying State Department employees.