Sr. Systems Engineer Resume Rockville, MD - Hire IT People

OBJECTIVE

Results - driven professional with 20+ years of experience in Information Technology.
Solid background in systems security, network administration, and overall technical support.
Proficient as an effective project manager with great attention to detail and on-time delivery.

PROFESSIONAL EXPERIENCE

Confidential, Rockville, MD

Sr. Systems Engineer

Responsibilities:

Installation and maintenance of all enterprise systems within digital environment.
Develop, document, and maintain OS system training materials and systems documentation for educating end users and new IT staff. Conduct cross-training of peers, groups and stakeholders as needed.
Managed migration of all on-premises applications to cloud
Building, configuration and troubleshooting of server hardware
Document and perform regular system backups and restore and ensure that systems/assets can be recovered.
Managed Active Directory and Azure portal to properly administer applications.
Responsible for disaster recovery planning, closing security loopholes and access levels.
Recommend and execute modifications to systems to improve efficiency, reliability, and performance in accordance with established Change control protocol.
Provided extensive support to 1000+ users of Confluence and 100+ Jira users to help maintain best practices.Managed and administered all Jira/Confluence add-ons, plug-ins and extensions.
Provide full server-side support for Lab software applications including NuGenesis & Empower. Also provided support for Livelink document management system.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Experience with endpoint management solutions for use with PC and MAC hardware.
Support Database Administration and Database Engineering teams as it pertains to database infrastructure.
Deployed and managed Kronos timekeeping system which led to increase in user adoption.
Worked with Quality Assurance department to manage enterprise quality management system and assist end users with overall usage and training.

Confidential, Rockville, MD

Desktop Support Technician, Level III

Responsibilities:

LAN Desk Administrator responsible for inventory reporting, imaging, software license management and remediation, as well as software packaging/remote delivery. Also handled OS level patching on LANDesk server.
Provided desk-side and remote support to 700+ user utilizing Heat for the ticketing system.
Provided extensive support for NuGenesis and Empower systems to ensure that lab community able to perform work functions with no downtime or interruptions.
Supported users on Windows XP systems along with MS Office 2007 as well as other COTS
Provide full technical support for Oracle GRC system to USP-Worldwide staff residing in Europe, Africa, India and China.
Acted as Lead and/or took part in many cross-departmental projects within organization including but not limited to the Novell Removal and Empower Client upgrade projects.
Setup mobile devices and trained users on operation within client network.

We provide IT Staff Augmentation Services!

Sr. Systems Engineer Resume

Rockville, MD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship