PROFESSIONAL EXPERIENCE

Senior Infrastructure Project Manager

Confidential, Miami, Florida

Responsibilities:

• Worked withHitachito develop the requirements, design and the deployment plan to connect the Cisco MDS 9000 Series to theHitachi HDS G1500.
• Managed theNetApp Filer solutiondeployment with bothFibre Channel (DS14mk4 FC) and SATA (DS14mk2 AT)drives per filer in a Active/Active configuration.
• Managed the build out of a SAN/NAS solution on the EMC NASSAN platforms
• Managed the technical sessions for theCisco SDN - ACI/APICtwo tier architecture usingCisco 9500in theSpineand9300asLeafs
• ReviewedADDM/Discoveryresults with team and create summarized views for reporting
• Managed the design session withEMCon the for the utility storage environment withVNX-1, VNX-2 and VPLEX.
• Managed the design development of three IBM Z12 mainframe units to replace the existing Z10 units along with the coordination of external partner connections and their support to test after the migration.
• Manage theAWS multi-VPCdesign for the for the non-prod environments to include Storage, Compute, Network and Security features
• Managed the development of the AWS VPC design withdifferentAZ, VPC, EC2, ECS, RDS, S3,EBS,ELB, etc.
• Managed the creation and configuration ofAWS CloudWatchMonitoring, notification,AWS CloudTrailfor Security & Audit trails,AWS Cloud Formation(Provisioning)
• Manage the build team in developing theAWS Landing Zone/VPC, S3, RDB, Route 53and1GB Direct Connect Servicesfor theQA PaaSenvironment
• Manage the build out of the environment dat host theinfrastructure platform to include VPN access, VMWare/Linux Servers, Storage, Routing, Firewall and Load balancing, Planning VMWare vMotion Migration of VMs to AWS Cloud
• Worked with the Cloud Engineers to establish theAWS EC2policy requirements for each virtual instance and criteria forAutoscaling.
• Managed the development of the plans for the build out of theAWS.QAlower environment the mirrored production
• Managed the development of an SDN HW platform architecture aroundDockerand VM with a goal towards automation.
• Worked with the compute team to build all theDocker Enginesin a Swarm for the deployment of different microservices applications.
• Scrum Master Responsibilities, Team Building, Goals, Motivation, Orientation, Milestones.

Technical Project Manager

Confidential, Durham, North Carolina

Responsibilities:

• Technical Project Manager/Engineer responsible for the project migration of Cisco Systems routers for a major regional bank in Northeast Region of the United States.
• Upgrade of 120 Cisco 2900, 3900 series ISR routers from Windstream T1.5 MPLS network to the Windstream Carrier Ethernet MPLS network.
• Configuration, optimization, security hardening of Cisco routers. Update and verify route maps, access-lists, routing tables, SNMP settings
• Network Routing, Router Configuration, Management, and Troubleshooting, SNMPc Console Configuration and Management, Cacti Performance Monitoring Console Management, Networking and Network Operations, Troubleshooting & Analysis tools, Virtual Private Networking (VPNs)/MPLS VPN, DMVPN, BGP.
• Configured, troubleshooted, analyzed upgraded, migrated Cisco network collectors CNC 6.1, 6.2, 6.3 and CSPC 2.2, 2.3 installed on customer networks running Solaris Unix, RedHat Linux, CentOS Linux which collected network device inventories via SNMPv1/v2.c/v3 protocols and device configurations via Telnet, SSHv1, SSHv2 protocols.
• Completed network collector deployments, replacements, and upgrades. Trouble network connectivity issues based on RIPv2, EIGRP, OSPF, MPLS, Fast Ethernet, Gigabit Ethernet network protocols and network firewalls. Monitored customer network collector inventory and configuration data uploads and network profiling on the Network Profile (NP). Performed analysis and diagnosis of Cisco network collector issues. Create technical support cases for unresolved technical, customer, or device issues at Access, Distribution, and Core network layers.
• Project Planning Agile/Waterfall, Define Project Scope, Daily Scrum, Spring Planning, Schedule Management, Project Weekly Reports, Service Account Management (High Touch, Soft Touch).

Technical Project Manager

Confidential, North Carolina

Responsibilities:

• Supported major NetApp account and storage solutions. Mastered NetApp technologies (NAS, CIFS, NFS, SSH, SAN, FCP, iSCSI, FCoE, LUNs, HA-Pairs, MetroCluster, MultiStore);
• Triaged NetApp FAS/V-Series Storage Controller models; MetroCluster and MultiStore Deployments; DataOnTap 8.1, 8.2 (7 Mode), DataOnTap 8.1, 8.2 (C Mode), DataOnTap 7.x, 7.3;
• Resolved Customer Issues SANscreen, SnapLock, SnapMirror, SnapRestore, Snapshot, SnapValidator, SnapVault, StorageGRID, Open Systems SnapVault (OSSV), Deduplication, and Data Network Management Protocol (NDMP);
• Managed customer cases for SnapProtect, SnapManager, SnapDrive for Windows, SnapDrive for Unix; Aggregates, Plexes, RAID Groups, Root Volume, Volumes, LUNs, Qtrees, Flexclones, Snapshots; FlexPod for VMWare, Design, and Implementation, Troubleshooting; Review Customer VMware Architecture Design for Recommendations and Improvements;
• Worked on for Recovery Planning and Implementation; NetApp Virtualization, NetApp V Series Storage Controllers case resolution;
• Simulated Customer Issues on Data Fabric Manager (DFM)/OnCommand Unified Manager; CIFS/NFS Configuration and Troubleshooting. Resolved Top E100 Enterprise Account customer issues.
• Managed the development of the project plan for the infrastructure installs, exchanges, upgrades and decommissioning.
• Developed the project artifacts which included the project baseline, project schedule, communication plan, action items list, project roles and responsibilities (RACI chart) and resource list.
• Worked out the plan for the ASR and ISR IOS upgrade to IOS-XE SD-WAN for the upcoming infrastructure migration to SD WAN.
• Managed the implementation of8 F5 BigIP load balancersin support of the anticipated increased network traffic.
• Managed the several engineering working sessions to finalize various HVAC and infrastructure designs
• Act as theRelease Managerfor the global release management process of all OS (Linux, Windows and Solaris)
• Managed client expectations and ensure technology selections are in line with business requirements and serveasIT Liaisonbetween business units and GNS.
• Managed the project team of 15 personnel which included 4 technical managers, 6 engineers 4 technicians and one asset and procurement analyst

Senior Systems Engineer

Confidential

Responsibilities:

• As a project leader, successfully completed the Y2K Compliance project for Saudi Aramco. Successfully completed major IT projects (Enterprise Network Project Phase II, Cisco Router Upgrade, EXPEC Computer Center-IT Data Center Network Consolidation, Novell to NT Network Migration, ATM/SONET Backbone Upgrade, F&P Server Consolidation).
• Installed, configured, troubleshooted Cisco 2500, 2900, 3900, 5000, 7300, 7500 routers, Cisco Catalyst 2950, 6500 layer 2 switches, VPNs, VLANs, Trunks, LANs, WANs at the Dhahran and Dammam campus networks.
• Supported and troubleshooted an international OSPF/EIGRP IP network comprised of Fast Ethernet, ATM access networks, Gigabit Ethernet and ATM distribution networks and backbone layer Cisco switches & routers which were collapsed onto two Cisco 12000 routers.
• Installed and configured Cisco routers and switches Fast Ethernet, Gigabit Ethernet, ATM, and WAN modules, deployment and support of SAP Application Server Infrastructure.
• Deployed File and Print IBM servers in the global network production environment at the Dhahran and Dammam Data Centers; Administered and maintained high availability IBM xSystem 3850 clustered servers with DS4700 storage arrays, IBM eSeries 346, 366 clustered servers with DS400 data storage arrays, and HP Proliant DL380 cluster servers, HP ML570 servers, and HP Proliant BL20p G2 blade Windows 2003/2008 R2 cluster servers with HP External Storage Arrays.
• Consolidated business line servers into NetApp Filers and network printers into the IT service infrastructure, File and Print Server Virtualization, Provisioned SAN volumes on EMC Symmetrix DMX1000 for File & Print Servers, Monitored NetApp NAS Filers FAS6070 using Data Fabric Manager (DFM).
• Responsible for Disaster Recovery and Business Continuity Testing, Planning, Deployment, and Communications
• Made Technical Recommendations and Observations on IT Network Engineering Packages and Network Project Deployments, Participated in Network Project Meetings, Made Network Project Presentations to Saudi Aramco Department and Division Managers.
• Installed, configured, and monitored rack-mounted Compaq Proliant NetWare Connect servers, Cisco routers, Cray terminal servers, Cybex KVM consoles for the AT&T WorldNet project at AT&T Bell Labs in Piscataway, NJ. Monitored IPX, ISDN, and PPP connections.
• Diagnosed NetWare Connect server performance parameters with Novell ManageWise v2.0, HP Advisor, and LAN Analyzer for Windows v2.0 for Scientific Atlanta, Hallmark, and Johnson & Johnson.
• As a client service engineer installed, configured, and troubleshooted IP, IPX, AppleTalk, and SNA networks running NetWare v3.x, v4.11, NetWare for SAA, AppleShare, Windows NT v3.x, WinFrame on Compaq, Cubix, HP, and IBM Unix server platforms for major clients AT&T, JD Lipton, Johnson & Johnson, Sony, Merck, & UMDNJ.

Network Administrator

Confidential,

Responsibilities:

• Managed and supported corporate networks composed of five Compaq System Pro, Proliant NetWare v3.1x file servers, six HP9000 servers, a Network Peripherals EIFO FDDI switch, over 200 Compaq Windows V3.x workstations, and six fractional T1 circuits.
• Installed, configured, maintained, and documented the NetWare file servers, desktops and portable workstations, TCP/IP network printing systems, ArcServe v5.x backup systems, and conducted partial HP-UX 9.0 administration. Trained support staff in the management and troubleshooting of the network.
• Administered and supported DaVinci and Novell MHS email systems. Supported a five-workstation AppleTalk network used for garment design.
• Implemented remote dial-in SLIP client-server applications via a Xyplex 1620 terminal server and remote IPX control sessions via a Cubix System 8 and Micom Marathon 5K/10K voice/data multiplexers.
• Traveled to remote offices in Hong Kong and Taiwan to test and implement new client-server applications. Recommended and assisted in the replacement of remote bridges with routers to boost network performance, to control network traffic, and to optimize WAN channels and in the upgrade of the cable plants to be Level 5 compliant.
• Assisted in the design, implementation, and testing of a new Frame Relay wide-area network, as a pre-stage to the deployment of ATM. Recommended and implemented new software and hardware network solutions.

TECHNICAL SKILLS

IT Courses: Data Center University (2012), Palo Alto Networks Firewall ACE (2012), ITIL IT Infrastructure Library (2011), NetApp NCDA (2010), MS MCSA 2003, MS MCSE IT2000/2003, Windows Server 2008/2012, (ISC)2 SSCP (2007), Cisco CCDA (2000),Cisco CCNA (1999), Sniffer Network Protocol Analysis (2000), Cybersecurity CYSA+ Training (New Horizon Training, January, 2020), Amazon/AWS Cloud Computing Security Fundamentals, Amazon Virtual Private Cloud (VPC), Amazon/AWS Cloud Practitioner Essentials, AWS Technical Essentials, AWS Solutions, Migration to AWS, AWS Simple Storage Services (S3), Amazon AWS EC2, Amazon AWS IAM

IT Support Skills: Cisco Router and Switch Configurations, HPC architectures, Gigabit Ethernet and Fibre Channel Networks, Cisco ACI Fabric, Cisco APIC Controller, VMWare NSX, VMWare eVirtualize, VMWare ESXi, vSphere 5.x, 6.x, 7.x, NetApp SAN & NAS Storage, Windows 2003/2008 R2 Cluster Administration, Active Directory, IT Security, System Analytics, Disaster Recovery and Business Continuity, Unix Cluster Admin, Linux Server, Hypervisors (XEN, MS Hyper-V, ESXi, KVM), Virtual Machine (VM) Configuration and Management, TCP/IP protocols, VPNs, VLANs, LAN and WAN protocol analysis, Cabling (SMF, MMF, UTP), SAN and NAS Storage, NetBackup Backup and Restore, Network SNMP Monitoring, Project Management, Change and Configuration Management, Trouble Ticket Resolution, Servers and Network Asset Management, Stakeholder Management, Customer Relationship Management, Documentation, & Troubleshooting, Server Security Protocols, Social Media Marketing.

Languages: English, Spanish, Portuguese (fully fluent). Actively learning French and Italian.