SUMMARY

• 22 - year experienced, technology focused, creative, result and goal oriented, accomplished Cloud and Systems Engineer / Administrator, with strong skills on Cloud (AWS and Azure), NAS/SAN, Fiber Channel and ISCSI, VMware Virtual Cluster, Active Directory, Exchange and Network Infrastructure design, administration, migration, server infrastructures, backup administration, network administration and security, Web Hosting and data-center operations. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance and systems tuning.
• Highly organized with the ability to manage multiple projects and always meet deadlines. Work effectively with team members and senior management in accomplishing objectives. Provide clients support and solution for customer satisfaction. Proven strong ability to lead projects. Extremely quick learner and good team player. Excellent communication, documentation, and presentation skills. Cleared for Public Trust clearance on current mission critical program support for TSA/DHS and FDIC, clearable for higher security level as required by any new position.

CORE COMPETENCIES

• Cloud Technology: Amazon AWS and Microsoft Azure.
• Iaas, Paas, IaaC, SaaS.
• Cloud Automation with CloudFormation, Terraform, Json, YAML.
• CI/CD, Agile (Scrum), Git REST API,
• Virtualization: VMware Datacenter Cluster w/ HA, DRS, SRM.
• Microsoft® Private Cloud - Built w/Hyper-V® and System Center, knowledge of AWS and Azure.
• Microsoft Office 356, Windows 2016, 2012, Windows 2008 and all previous versions, Red Hat Linux, Solaris.
• Microsoft Active Directory, Load Balancing and Microsoft Cluster for Exchange, SQL and Lync Servers.
• Database Management, Data Migration, Data Integrity, SQL Queries, Data Validation, database backup.
• Backup and Restore: Avamar, NetBackup, Legato and Commvault.
• IIS and Apache, Tomcat, iPlanet, Sun web server.
• Mobile solutions: Good for Enterprise, Blackberry Enterprise.
• Quest Software including ChangeAuditor, Access Manager, MessageStat.
• JIRA, Subversion, Confluence integration and Single Sign On.
• Hardware: NetApp SAN and NAS Storage Systems, EMC NAS, Dell Compellent, Cisco switches and routers, Dell or HP, Solaris, Spark Server, Apple OX servers.
• Protocols:DNS, HTTP, IMAP/POP3, SMTP, LDAP, DHCP, NAT
• Network Administration, Cisco 6900, 2900 series, TCP/IP & OSI
• Windows PowerShell Script, Exchange Shell Script, VB, Batch file, HTML.Terraform, JSON/YAML.
• Problem solving: Analytical and decision making skills, Troubleshooting
• Project Management, Configuration Management and Product Life Cycle.
• Client Satisfaction, Collaboration, Develop Product, Design Platform, Process Review

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer, Cloud Engineer

Responsibilities:

• Work as Consolidation project Lead successfully transitioned multiple agencies to the core IT department.
• Work with other teams successfully migrated multiple agencies from on-prem to the Cloud environment.
• Work as the Primary Cloud Engineer supporting multiple projects of the core IT department.
• Work as the key engineer to detail each agency’s cloud technical transition and evolutionary change.
• Support systems/environment solutions for multiple projects with varying requirements.
• Build the cloud infrastructure with all required resources based on customer needs.
• Provision and configure Windows and Linux instances and all other resources on Cloud.
• Work on cloud automation with CloudFormation,Terraform, JSON/YAML.
• Developed all technical documents as SOPs to release to all tiers of technical support.
• Researched and built Out-Of-Band solutions for all systems in all environments.
• Provide demos and trainings to the teams and all-tiers of technical support.
• Coaching, assessment and reviewing the work of more junior technical staff.

Confidential

Senior Systems Engineer, Cloud Engineer

Responsibilities:

• As the primary assigned cloud engineer from the team, work on AWS platform. Responsibilities include but not limited to account creation, AMI creation, instances creation and configuration for both Windows and Redhat Linux servers. RDS database creation, S3 buckets creation. Create AWS administration SOPs, Out-Of-Band solution investigation and SOP creation, provide training to team members.
• Work on Microsoft Azure government environment. Rresponsibilities include but not limited to design, deployment and maintenance of Azure Government environment. Create AWS administration SOP, Out-Of-Band solution investigation and SOP creation, provide training to team members.
• Office 365, Dynamic 365 administration and configuration.
• Planned, designed, installed ADRMS (Active Directory Right Management Service), Password Manager, and other different applications.
• Active Directory creation, configuration and administration, GPOs (group policies) creation and apply GPOs to different DOT modes for Windows 2008, 2012 and 2016 servers. Ensure all DISA STIG settings are applied.
• VMware (vCenter) clustering with HA, DRS, VM creation and deployment, vMotion.
• Windows 2012 and 2016 Active Directory, DNS, ADDS, ADCS, ADFS, ADLDS, AD RMS, etc.
• Confidential for ADRMS, ADKMS, AD Group Policy, Quest/ Password Manager and many other major applications.

Confidential

Advisor, Systems Engineer

Responsibilities:

• Provided IT service management overseeing new projects and ensuring all customer requirements are met by the design.
• Developed and maintained installation and configuration procedures; ensures system standards, policies, and procedures are up to date.
• Installed configured, and managed all aspects of the VMware VSphere environment. Createsd VMs from vCenter and vCloud console.
• Manages Windows AD, Group Policy Object (GPO), Exchange, and server operating systems (OSs), responsible for the health of the development server infrastructure.
• Maintained system performance by performing system monitoring and analysis, and performance tuning; and troubleshooting system hardware, software, and OS issues. Ensures correct installation, configuration, use, and maintenance.
• Install, configure, and manage all aspects of the VMware VSphere environment. Including installing new ESXi hosts and performing updates with Update Manager, creating vCenter servers, datastores and virtual machines; creating and configuring virtual datacenters and clusters w/ HA, DRS; configuring virtual network switches, SRM.
• Administer, monitor, troubleshoot and maintain NetApp SAN Storage Systems.
• Install, configure, and manage all Domains/Forests. Including GPO creation and update; trusts creation between domains/forests and with other government agencies; monitoring the Active Directory database, File Replication Service, Knowledge Consistency Checker and other services that comprise Active Directory.
• Manage and administer all aspects of user accounts, including Active Directory and RSA authentication.
• Manage day to day administration of MS Exchange 2010 infrastructure, Lync, email archiving with Enterprise Vault, Mobile infrastructure w/ Good for Enterprise Blackberry Enterprise Server.
• Analyze, investigate security scans and provide solutions and remediate all vulnerabilities and POA&M items.
• Install, configure, and manage Quest systems, including ChangeAuditor, Access Manager, MessageStat.
• Provide consulting and O&M support for implementation, troubleshooting, and maintenance all systems, perform monthly security patching and updates.
• Design technical reports / documentations, deliver presentations and briefings to customer and Senior Management.
• Serve as Task Leader and responsible for ensuring the quality of services delivered meet customer satisfaction.
• Generates and provides monthly reports for Exchange, all FAMS Enterprise Active Directory activities, and different accounts for all domains within FAMS enterprise.
• Worked with the original developers on all FIDDS applications, provided suggestions on system and infrastructure design, helped with troubleshooting application and system related issues, and provided solutions for lots of critical application issues experienced during the application development process. So that the developers were able to meet the milestones defined by the government.
• Tested and verified all FIDDS system functions, therefore ensured all government requirements were met.
• Setup, installed and configured all systems for FIDDS in production, Staging, and the lab environment.
• Installed and configured all components of FIDDS applications, with AD integration and two-factor authentication.
• Developed detailed Standard Operation Procedures (SOP) on FIDDS account creation and management, system administration, as well as Application build generation, deployment and management.
• Trained all O&M teams include administrators and Service Desk technicians to support all FIDDS related systems.
• Trained all developers in the Application team with detailed database management, builds generation, application deployments, to ensure they are fully capable of managing this mission critical application.
• Administered and managed all FIDDS systems and applications with no unexpected downtime.
• Support the FIDDS Program Office (PMO) officers and supervisors closely and always provide solutions to any questions they may have or any issue they experienced in a timely manner.

Project Manager

Confidential

Responsibilities:

• Gather detailed requirements of the projects from the customer.
• Estimate resources needed in form of hours/days needed, budget, technology and tools.
• Develop detailed plans with clearly defined milestones according to customer requests.
• Assign tasks and distribute responsibilities to all teams involved.
• Host weekly meetings to gather updates, concerns from all teams and to keep each milestone on track.
• Provide support for all teams involved and help them find solutions for any issue they may experience.
• Provide weekly reports and keep upper management and customers updated with the project progress.
• Evaluate the tasks finished with the complete satisfaction of the customer.
• Fill in the Team Manager role whenever the Manager is out of office.

Confidential, McLean, VA

Sr. Systems Engineer

Responsibilities:

• As the only Systems Engineer, redesigned and rebuilt the new Windows 2003 Active Directory with new Domain and DNS, DHCP Structure and advanced Dynamic and security features for the company, designed and created group policies. Presented the whole new structure with MS Visio and Power Point presentations. Installed and configured IAS servers, Designed and created VPN profile and group policies. Migrated all domain servers, user accounts and workstations (500 each) w/ ADMT and other migration tools from the old forest to the new one with no production downtime, and fully transparent to end user.
• Designed and built Exchange 2003 mail structure, including two back-end Exchange cluster servers, two load balanced front-end OWA servers, two dedicated SMTP Servers and two Baracudda spam filter servers. Configured RPC over HTTPs, created instructions to configure outlook 2003 with separate profiles for desktops in office and profiles to laptop users to use both inside and outside the office. Migrated all mailboxes from iPlanet to Exchange 2003 with16 defined mail stores inside 4 storage groups. No Downtime.
• Set up and configured the RightFax servers with Active Directory authentication, sent/received fax through Outlook.
• Designed, installed and configured and administered Blackberry Enterprise server .
• Successfully performed the 2007 Time Zone upgrade for all servers and clients, including 6 domain controllers, 4 Exchange mail servers, 2 Blackberry Enterprise servers, 15 SQL database servers, 25 Application servers, more than 500 user laptops and desktops, more than 500 user mailboxes, calendars, etc. with 0 unplanned downtime.
• Installed and configured JIRA, Subversion and Confluence on Redhat Linux servers with both standard and AD domain authenticated user accounts, configured high-standard integration among the 3 applications.
• Developed, installed and configured Windows Application Servers including Share Point servers, Pivotal SFA and Marketing application servers, StarTeam servers, TimeCo Stromberg Servers, all SQL standard db server and Clustered SQL database servers, web servers, file servers and printer servers.
• Created and configured Volumes, CIFS shares and LUNs on NAS according to all production needs with MS ISCSI Initiator, setup preferred IP address to force the NAS connection through dedication Interfaces. Migrated home directories for all domain users from different server locations to the dedicated NAS CIFS share with no downtime.
• Set up and configured Mitel IP phone servers, Unanet Timesheet servers wirh Single Sign On.
• Installed and configured VERITAS Netbackup, SNMP, and Nagio monitoring application.
• Created detail technical documentations including step by step building, deploying and configuring process and Administration Guide. Trained helpdesk technicians the technical supporting and troubleshooting skills.
• Provided daily administration for all systems with 24 x 7 on-call responsibility.
• Interviewed and hired all team members to build the team of Corporate Services.
• Attended meetings, and make technical decisions on projects to support all departments of the company.
• Attended meetings with 3rd party service providers including NetApp, Quest, VMWare,ets, provided technical design input and purchase suggestions. Saved the company over $65k on purchase for the best service products needed.
• Trained team members detailed technical skills and knowledge according to the team goals and company policies.
• Created future project plans for Windows 2008 Active Directory and Exchange 2007 design.
• Review the work done by all team members to ensure customer satisfaction.
• Approved timesheets. Hosted weekly team meeting and provided yearly evaluation for all team members.

Confidential, Ashburn, VA

Sr. Systems Administrator

Responsibilities:

• Administered web, database, mail, application and many other systems for AOL national and global business partners, which serve billions of web clients, such as CompuServe, HumanR, Africana, Annuncio, UKMotive, etc, in Windows and Unix mixed environment.
• Managed Web servers with custom applications, such as AOL Screen Name Service, Virtual Lock, IIS, ASP, Cold Fusion, FrontPage, Perl, McAfee anti-virus, Cygwin, NetIQ, MS SQL Server, Sybase and Oracle database client.
• Developed System Configuration Standard with proper DNS, Virtual Internet Protocol and Firewall configuration.
• Provided complete cutting-edge solutions which met highly demanding business requirements for new customers.
• Significantly improved network and system performance by re-designing and implementing new web system and network architectures for many existing customers, which provided the ability to carry up to 25% more traffic with much faster service process, redundancy, fault-tolerance and better security protection.
• Provided 24 X 7 on-call technical support.

Confidential, Ashburn, VA

Network Engineer II

Responsibilities:

• Managed and maintained the networks as well as Web servers, all Active Directory domain controllers, legacy DNS servers, database, mail, printing and file servers in Web Hosting department, for both nation and world-wide, fully managed, Flexible and Co-location customers.
• Developed the standard for Y2K System protection configuration, led the design and installation of Y2K Security Protection network, which successfully ensured that all networks and over 6 thousand systems passed the Y2K.
• Successfully planned and designed the nationwide Active Directory structure with high security protection. Led the migration of all Windows NT Domain/ Network/Systems to Windows 2000 Active Directory.
• Led configuration and administration of MS SQL2000/7.0 Cluster Services in both Windows NT and Windows 2000 environment, which improved performance significantly by providing fault tolerance and load balancing.
• Designed and created standard images for different world-wide internal/external systems, performed the highest-level technical engineering and emergency on-call support.
• Created Web hosting administration guides with detailed application configuration, backup/restore and disaster recovery procedures.
• Trained over 30 engineers from related supporting groups.
• Courses taught: Teaching methods and Psychology,Teachering Qualifications, Leadership Qualifications, English Literature, Early Education for Children.
• Invented Happy English Teaching and Learning education methods which broke the traditional Active Filling and Passive Eating method.
• Participated in creating the English Textbooks for Elementary Schools in China.
• Established the very first Elementary English Teaching Course in Shandong Province of China.