PERFORMANCE PROFILE

• By summary, have 12 years of experiences in IT, focused on network system design, implementation, administration, support, software QA, software architect, and software engineer.
• Started IT career in New York at a company called Monarch as a Software Engineer on Visual Basic for Applications (VBA) Programming for Parts Configurator Software Module utilizing SQL. Worked on Excel Database Files which was used for Direct IT SQL Application from Sales to Manufacturing on ERP Systems for 1 year.
• Funded by formerly called Williams Communications (acquired by Level 3 Communications in 2005), worked on OPNET Simulation about QoS in MPLS networks as a Part Time Research Assistant (20 hours per week) at Oklahoma State University in USA for 2 years.
• At Samsung in Korea, in teh Japanese ISP KDDI 3G Network Multi - Layer Switches Project, had worked as a Software QA Lead and a Software Architect and for 5 years.
• After Immigrating to Canada in 2008, have been working 5 years as a Network Engineer in Edmonton, Calgary, and Vancouver Area
• At NorQuest Colege, Suncor Energy, Baker Hughes, IBM, Royal Bank Canada, Hilton, City of Vancouver, and others (Guest-Tek, Haemonetics, Confidential, and Confidential ) on Planning, Designing, Implementing, Administering, and Supporting Medium to Large Size Enterprise Networks of various network equipment vendors, architectures, and Data Centers.
• At WorleyParsons, in Canadian Network Consolidation & Migration Project, Designed Networks using Cisco Routers for OSPF and BGP networks with VoIP QoS.
• At CSS Corp in Draper, UT, US, Troubleshoot all Level 1/ 2 Calls from Palo Alto Networks customers.
• Currently working for Confidential for Cisco, Brocade, HP, Fortinet, F5, Citrix network design and implementation projects

TECHNICAL SKILLS

Protocols: VPN, VoIP, QoS, TCP, UDP, IPv4, IPv6, SNMP, RIP, OSPF, BGP, IS-IS, Multicast, PIM, DVMRP, STP, RSTP, MST, VLAN, VTP, 802.1Q, EtherChannel, LACP, 802.1X, RADIUS, TACACS, HSRP, VRRP, WLAN, 802.11, MPLS, RTP, RTCP, HTTP, SMTP, POP3, DS1, DS3, SONET(OC3, OC12, OC48, OC192), IPSec, SSL, RSA, DES, MD5, DiffServ, RSVP, Mobile IP, VSS, Gigabit Ethernet, 10/100M Ethernet, 802.11

Languages: Python, C++, TCL, VBA, Shell Scripting

Hardware: Cisco 12000, 7600, 7200, 4500, 4000, 3900, 3800, 3700, 3600, 2800, 2600, Catalyst 6500, 3800, 3700, 3600, 3500, 2900, ASA 5500, PIX 500, Juniper EX series, Riverstone RS38000, 3Com, Spirent Test Center, SmartBits, AX4000 systems, IXIA 1600T, Agilent N2X, Router Tester systems

Software: Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, Paessler PRTG, MicroSoft Active Directory, Cisco Prime, Cisco ACS, IBM Rational ClearDDTS, ClearCase, ManageEngine, SolarWinds, NetScout Sniffer, Wild Packets OmniPeek, Wireshark, OPNET

Operating Systems: Linux, Windows (all versions), Cisco IOS 12, Juniper Junos, Riverstone ROS

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential

Responsibilities:

• Migration to new network includes all teh planning, design, implementation, and training activities required to upgrade teh voice & data network systems for GSS at teh 28 sites in scope.
• Replace existing old network equipment (Cisco, HP, Brocade switches, & Fortigate firewalls) at 28 sites in scope with brand new high performance equipment.
• Consolidating with F5 BIG-IP as replacement for Cisco ASA CX Module and Citrix Netscaler
• Provide access-layer diversity for teh IP network connections
• Provide redundancy in teh aggregation layer of teh existing IP network
• Support telephone devices over teh existing IP network
• Ensure teh prioritized delivery of voice traffic over teh existing IP network
• Experience on routing protocols -- RIP V1/V2, OSPF, BGP
• Working noledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWall, Netscreen, Palo Alto Networks.
• Troubleshoot all Level 1/ 2 Calls from Palo Alto Networks customers.
• Ensure consistent customer satisfaction.
• Document all communication with customers in teh CRM.
• Notify/Discuss with TL/Manager on tickets that require assistance.
• Timely hand-off (Escalation) of cases that require technical escalation to L3 TAC.
• Plan and constantly work on upgrading tech and product expertise.
• Contribute to teh noledge base/ Tech Forum.

Network Services Administrator

Confidential

Responsibilities:

• Responsible for teh installation, configuration, deployment, monitoring, and maintenance of network infrastructure which includes routers, proxy servers, switches, and WAN accelerators, VoIP, and DHCP servers.
• Document infrastructure inventory, including device configurations, routing information and dependencies between systems.
• Proactive Monitoring of regional/global network devices
• Engage global MPLS carriers at first level for service faults
• Proactive monitoring and response to global network alerts.
• Solid understanding of TCP/IP networking and sub-netting.
• Cisco router and switching administration, IOS and/or NX-OS
• Cisco Call Manager administration version 7.1 and upwards. Maintain detailed role related documentation
• Provide technical project support throughout teh region/globe as required
• Have a flexible approach to teh role in dealing with allocated duties and tasks, working with international locations and accommodate different time zones.

Network Analyst

Confidential

Responsibilities:

• Designing, Implementing, and Managing teh Network Migration on Dell Switch to Multiple Spanning Tree (MST) Architecture
• Designing, Implementing, and Managing Paessler PRTG
• Designing, Implementing, and Managing 802.1X Port-Based Autantication using DHCP, LDAP (MicroSoft Active Directory) and Network Policy Server
• Interpreted Tactical Infrastructure Plans for Telecommunications platforms, and provided recommended physical and logical network topology and detailed design specifications, in various platforms (Data/IP, Access, Broadband, ETTS, GPON, Transport, Radio, and Switching)
• Designing, Implementing, and Managing teh Network Migration from Dell Switch to Cisco Catalyst L3 Switch to Colege Regional Sites Architecture using VRF Light on Cisco's.
• Worked on Routing within teh company's CORE (Basic concept of MPLS, i.e., L2 vs. L3, function of an RE in teh company's network, CA, and DE's.)
• Designing, Implementing, and Managing Cisco Works LMS 4.1 to Colege Architecture
• Designing, Implementing, and Managing 802.1X Port-Based Autantication using MicroSoft Active Directory and Cisco ACS to Colege Architecture
• Designing, Implementing, and managing Cisco Catalyst VSS (Virtual Switching System) to Colege Architecture
• Testing on VPNs and IP Networks for preproduction and production upgrades
• Hands-on Cisco ASA and PIX experiences (Site to Site VPN design, setup, and support for US based health care industry clients of about 500+ sites)
• Packet decode to pinpoint teh root cause of a network or application disturbance utilizing tools like NetScout Sniffer, Wild Packets OmniPeek, and Wireshark
• Responsible for designing, implementing and maintaining network topologies for Corporate Internal Networks (300+ users) and client networks.
• This includes analyzing and resolving network traffic and performance bottlenecks, supporting firewalls, wireless networks, VoIP, Virtual LANs, DMZs and IDS/IPS.

Confidential

Software QA Engineer

Responsibilities:

• Test Network Design, Testing, & Support for Cisco & Samsung Router & Switch for 3G WCDMA Networks for Japanese ISP KDDI (500+ Cisco & Samsung Routers & Switches at 5 HQ & Regional Sites across Japan).
• Field test teh network in Japan with KDDI network engineers, analyze teh problems, and report possible solutions to HQ.
• Packet decode to pinpoint teh root cause of a network or application disturbance utilizing tools like NetScout Sniffer, Wild Packets OmniPeek, and Wireshark
• Tech Lead for a team of 10 engineers
• Wrote and executed test plan for various Protocols (SIP, OSPF, BGP, VLAN, VRRP, QoS, Multicast, LACP, PIM-SM, SNMP, SONET, DWDM, etc)
• Wrote and executed test plan for Firewall Related Functions (Access Control Lists, etc)
• Wrote and executed test plan for Interoperability with Cisco 12000, 7600, 3700, 2600 Series Routers & Switches
• Wrote and executed test plan for testing Performance & Reliability Testing
• Designed & Developed Test Automation System using TCL & Cisco Systems Test Automation Framework Co-Developed with I-Soft Tech in India using Windows & Linux Servers & Desktop
• IP/MPLS Network Testing using Spirent Test Center, SmartBits, AX4000 systems, IXIA 1600T, Agilent N2X, Router Tester systems
• Class/Quality of Service Testing on various Network Topologies
• Network Management (MIBs & Traps) Testing on various Network Topologies
• Test in Paris, France with IPv6 Stack Vendor 6Wind about IPv6 Protocols.
• Wrote and executed test plan for testing various Protocols for IPv6 (RIPng, OSPFv3, BGP4+, IPv6 QoS, PIM-SMv6, 6to4, 6in4 tunneling, etc)
• Vendor Benchmarking Testing trip to Enterasys Networks for Enterasys XSR Series in Toronto (RIP, OSPF, BGP, VPNs, etc)
• Test Network Design, Test, and Support for Samsung Router for IPv6 Mobile Broadband Networks (WiMax) for Korean ISP KT (50+ Cisco & Samsung Routers & Switches).
• Test Network Design, Test, and Support for Samsung Enterprise Router similar to Cisco 3700 series Co-Developed with Tasman Networks for Verizon & East Asian ISP Customers (MPLS, SIP, RIP, OSPF, BGP, IS-IS, PIM-SM, VLAN, STP, PVST, MST, RTP, LACP, EtherChannel, QoS, SNMP, VRRP, RADIUS, TACACS, Syslog, DHCP, IGMP, IPSec, VPN, VTP, PPP, ACL, NTP, Telnet, etc)